Honestly, I hate giving them one star. They don't deserve that. I just wish I had seen this site before I ordered from them. Ordered a transfer bench with commode for my son-in-law who was broadsided on this motorcycle over two weeks ago to help with his in-home care. Paid for the delivery guaranteeing the quickest delivery they offered. Two weeks later, I am still waiting for this transfer bench to be delivered. I am thoroughly disgusted.