CT T.'s Profile

I had the unfortunate experience of doing business with campusbookstores.net when I ordered a used textbook through the abebooks.com website. The book was described as being in good condition but when it arrived it smelled like it had been drenched in Pine-Sol - you could smell the book when you entered the room it was that potent.

So I requested to a return label so I could get a refund and was told "I cannot authorize a return for a full refund because of a fresh and clean scent". FRESH AND CLEAN SCENT! Are you kidding me? Is that how you conduct customer service. So I replied that I would like a phone number so I could a contact the company and speak with someone directly to discuss my return--and they didn't write back. So I sent another email requesting a phone number and stating that this was my second request and they wrote back saying that it was a small business and they didn't have a phone... Needless to say I will never be doing business with this company or ordering anything through abebooks.com again. Very poor customer service.

I am unabashedly an NPR nerd. Listening on the web allows you build playlists of news stories you would like to hear. Three hours of Fresh Air anyone?

This site is great for finding original art at fair prices.

This site is great for creating playlists you can access anywhere (home, work, etc.). I usually listen to mine at work. I'm not sure if there is a limit to how many songs you can add to a playlist - I currently have 113. You can also create multiple playlists for different moods I guess.

I was recently looking to replace my contact lenses. I usually shop with 1800contacts.com but after comparing prices my order was over $100 less with replacemycontacts.com. Great customer service - very attentive with phone calls and emails (there was a problem with my RX and they needed to contact me to complete the order). Once my order was filled I received it within two days - very prompt. I will be shopping here again.