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I ordered a coat from DressLily Nov 11th 2014 it is now Dec 6th 2014 I still haven't revised my shipment that they said would take 4-5 business days yeah right. When I tried calling them it went straight to voice mail WTF what legit company has phones that go straight to voice mail? Sounds more then a little fishy to me! When I did finely get a hold of them thru my Facebook mail they told me how sorry they were that I was unhappy and for my inconvenience, and told me that they would get my coat back in stock Dec 15 and then would send it out to me, yet when I ordered the coat it was in stock. I asked them how long that would take they said 10 to 20 days. That is absolutely ridicules 2 months to be waiting its snowing here... By the time I get the coat I ordered I wont even need it!
DON'T EVER ORDER FROM DRESSLILY!
Crystal H.'s review of DressLily earned 13 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear crystal h.,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please accept our sincerely apologize. We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We have checked and your order was shipped out at 2014-12-07 16:25:13 PST. Tracking number: RS198715174NL, tracking site: http://www.17track.net/index_en.shtml.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
We are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com