Craig W.

Unfortunately we had a horrible experience using big stub. My wife and I showed up to an event we purchased tickets for but unfortunately we never received them although we were charged for them. After sitting on the phone with their customer service for over 3 hours in the parking lot of the event we still never received tickets and missed the event we drove 2 hours to attend. After the 3 hour conversation they determined they were not going to refund us for the tickets we never received, I even gave them the account information to log into where my tickets were supposed to be transferred to and they themselves were unable to locate them. Moral of the story is I would be cautious using this company for ticket purchases so that way you aren't disappointed that you miss the event and also the money you spent for absolutely nothing.