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John P.

1
Level 1 Contributor
Virginia, United States

Contributor Level

Total Points
325

4 Reviews by John

  • BigStub

4/9/24

Used BigStub for the first time to buy baseball tickets (very much overpriced, as it turned out). Within one day of placing the order, my credit card had been used - illegally - on a gambling website. Reach your own conclusion.

Products used:
Tickets

Service
Value
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Christy N. – BigStub Rep

We are deeply concerned to hear about your experience but want to assure you that it is highly unlikely that your credit card information was compromised through BigStub. We maintain the strictest data security standards and employ advanced encryption technology to protect all customer information.

Please contact us immediately so we can investigate your situation thoroughly. We take allegations of security breaches very seriously and will do everything we can to ascertain the source of this issue.

Additionally, regarding ticket pricing, we strive to remain competitive while providing a secure and reliable platform for fans to buy and sell tickets. Prices on BigStub are set by sellers and can fluctuate with market demand, especially for popular events.

We appreciate your feedback and are here to support you every step of the way. Please reach out to us directly so we can assist you further. You may contact us by phone at (888)292-8495, or by email at customersupport@bigstub.com

  • Harry & David

10/24/23

Have tried H&D several times because the products look/seem good, but they fail routinely and sometimes in spectacular fashion (e.g., failing to ship a Christmas gift and not notifying me until the day before scheduled delivery). Moreover, when they do fail - which appears to be the usual case - there is no evidence of embarrassment or concern on the part of the company representatives; rather, they make claims about their success rate! To make matters worse, when they fail, they are then persistent in pushing the buyer to pick an alternative product (why would anyone do that?) rather than provide a refund. Clearly a company with a terrible culture and absolutely no misgivings about their business model.

Tip for consumers:
Avoid this company - there are many alternatives that are far superior

Service
Value
Quality
  • Try The World

8/24/23

Absolute junk. 'Try the World' is a subsidiary of at least one other snack box seller (Universal Yums) - it's role, seemingly, is to take all the leftovers from the other company(ies) and throw them in a box and then brag about how they "curate" the contents. There is no theme or coherence, just odd items that are not very good. The subscription cannot be cancelled no matter how poor the product, so best just to avoid this one all together.

Tip for consumers:
Always do an on-line review before engaging one of these fly-by-night sellers

Products used:
Threw away most of the "snacks"

Service
Value
Shipping
Quality
  • Grubhub

5/25/19

Dinner ordered; a series of messages pushing back the expected delivery time; then no more messages and no dinner. Apparently the food was never prepared and certainly never delivered. Then, magnanimously, GH said they would "refund" me for a service that was never provided! This company will likely fail - the sooner the better.

John Has Earned 5 Votes

John P.'s review of Harry & David earned 5 Very Helpful votes

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