My experience related to shipping was NOT a good one. I had my order shipped to a PO Box. Unfortunately, the people in shipping were NOT paying attention to the "ship to" address as they shipped my package via FedEx which DOES NOT deliver to a PO Box and thus creating an issue for me in trying to get the package delivered to my home address. After several calls to FedEx was able to get this resolved. SHIPPING DEPT please pay MORE ATTENTION to the shipping address in the future should Allivet want to continue to receive my business. I am a FIRST TIME customer