Christina S.

2

If I could leave zero stars I would. To say it nicely my first time renting a car in the words of the grinch, "STINK,STANK, STUNK!" I had to have a car rented for me by caliber collision in Moore Oklahoma because they had to repair some damage that they had fixed from a previous repair, that had come undone. Great Collision Place by the way lifetime warranty. However, although they paid for the rental, Enterprise tricked me into believing that I needed their their car insurance, on top of my car insurance so if anything happened to the car, I wouldn't be liable. Their car insurance is $25 a day. I had the car for 25 days. I ended up in the end paying 625 dollars plus tax equaling 662.23 cents. I confronted them on the phone about how I found out my insurance would covered it all the way. Nonetheless, they said it was my choice to get the insurance, in the end it might have been true. I was gullible and fell for their skim They knew I had full coverage. I am sure the collision place shared that with them. Why would I be getting my car fixed? I spoke to them at the location on the phone and in person they said they would look into it and see what they could do for me. They did nothing. I called Enterprise's corporate office, They didn't care either. They sent me a survey that I was not completing until my bill totally went through because it was in limbo. Unfortunately they would not send me a new one. Honestly, I don't know what good surveys do or reviews out here unless obviously they don't give two hoots or a rats butt. About their costumers. When they see you coming they see you coming and they know you need a car so that's how they treat you NOT NICE! There is NO the customer is always right with them. In my opinion they are scammers, leaches,crooks shysters, and full of themselves. Never again. Just another Live and Learn experience.