Reserved a car for my trip to phoenix. The morning we were suppose to pick up the car we get a call saying the location had no cars, and "WE" would have to call are to other locations to find a car, but they would honor our price. Called customer service and they found another car for us and switched our reservation. On the way to that location we get a call that the new location doesn't have any cars! Called again, was told the regional manager would find a car and give us a call, that was a week ago, never heard from anyone. Lucky we found a car with a different company. Which was so fortunate, because my wife ended up in the hospital while we were there, and the only bed they could get her in was an hour away from where we were staying. This would have been a nightmare if we didn't have a vehicle. NEVER TRUST ENTERPRISE! There customer service use to be great. This is not the first time they've fail us in the last year, but this will be the last time they get the opportunity.
Hi Fred, sorry for the negative experience with Indeed. We've reached out to you directly to help. Thank you