Animal medical supplies/prescriptions - This on-line pharmaceutical company has been very difficult to deal with.
I have contacted them numerous times as to the whereabouts of the meds I have ordered and have been told everytime that 'they have been sent', or are shipping out 'today' only to call again and get a different story.My dog needed his arthritis meds and I finally told them that if they could not get my entire order sent that they needed to split it and send what they had as I was down to cutting my dogs meds in half to try and stretch them to last until the on-line meds arrived.If they are out of a critical med they need to inform their customers so other arrangements can be made. I finally got one of the meds and now have been waiting for the other since March 23,09 and today is April 22nd! I have called on the last part of this order at least 6 times and everytime am told that the meds just came in and are being shipped 'rush' to get to me quickly. I will have to find another supplier... reliability is everything to me when it comes to taking care of my animals medical needs. Would not recommend Allivet to anyone at this point!
Thank you for your review. The medication was shipped twice. First shipment was not received by customer and claimed to be lost. We have sent a second shipment to customer at no charge, We apologize for any inconvenience this must caused and rest assure that we have been doing everything we can to help our customers since 1992.