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I was just told to take them to a shoemaker and have them stretched out! WTF. They cost 2000kr and I have never had to take any shoes to stretch so that is admitting that it was not a normal size which should have been mentioned on the site. I have spoken and written with 3 girls so far and they just say one bs story after another. This is really unfair. It was my bday gift and I love the shoes but they are not a normal fit and I should not be treated this way. This company will soon go out of biz. Who will put up with such treatment?
Yes where is my order. This is the second time i order and it says 3 days and it is at least 3 weeks or more
Dear Charlotte,
I want to start by thanking you for notifying us about the issue.
Let me start by apologizing personally for your experience.
Your case has been taken cared of by our support team.
Please kindly message us your order number, we will resolve the issue for you soon.
Once again we apologize for any inconveniemce we may have caused.
Yours sincerely,
Rosegal.com Customer Service
T*******145 i have gotten this ticket but still no answer where my order is? I will write nasty review and many if i do not get reply or dress or $ back asap
Dear Charlotte,
Thank you for taking your time to write your review. We really appreciate the feedback.
Your case has been taken cared of by our support team.
Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
Thank you again for bringing these matters to our attention.
Best regards,
Zaful.com Customer Service
Charlotte hasn’t received any thanks yous.
Charlotte doesn’t have any fans yet.
Empty.
Absolutely disappointing experience with Farfetch. After placing an order, they canceled it...
Dear Charlotte,
Thank you very much for taking the time to provide us with your feedback. We are truly sorry to hear that you are not satisfied with your recent shopping experience.
Please send us a private message with the Order number and your email address, so that we can assist and compensate you.
Warm Regards,