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Bruce L.

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1 Review by Bruce

HomeAway

  • HomeAway

“9% SERVICE FEE for exactly what!?”
3/30/16

I was looking for a condo to rent for an upcoming vacation and I discovered HomeAway and VRBO wanted to charge me a 9% "SERVICE FEE" during checkout on their site, plus charging exorbitant fees for the owner. Our son used VRBO as an owner and was charged $1000/year for merely listing the property on their site. Now HomeAway/VRBO also gouges the renter. For charging BOTH the owner and renter ridiculous fees, they merely provide a "bulletin board" for the property. I will be boycotting HomeAway/VRBO, and I will include Expedia in the same boycott, since they now own HomeAway/VRBO. Contact owners directly, and DON'T pay for rentals on any HomeAway/VRBO website (where they "hide" their fee as a SERVICE FEE).

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