Bob S.

I bought a Uniden Home Patrol 2 police scanner from them. It arrived as a "repack", someone from Michigan had returned it. I know this because there are a few "unboxing" videos of this product on YouTube. The scanner was not I closed in the clear plastic bag, norvwere the instruction manuals, the scanner cord was just rolled up, not tightly wound with the ties around it. The 4 double A batteries that come wrapped in cellophane were opened, there were 4 scratches on the unit where it sits on a mounting dock, and the most telling sign was that the first time you power up the unit, you're supposed to be prompted to enter your zip code so it can automatically program to frequencies in your area. This one simply started up with all of the frequencies for upper Michigan. I called the company, and someone whom I could barely understand ( outside the U.S., in sure) answered and after my explaining the problem 3 times, finally said she would email me a return slip which I could pay for the shipping and they would send out a "new" unit... after reading so many similar stories from other reviewers, I decided there's a good chance I might receive nothing at all after this and considered myself "lucky" to have gotten my product at all... terrible company... do not order anything from them!