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Blueeyed G.

1
Level 1 Contributor

Contributor Level

Total Points
212

2 Reviews by Blueeyed

  • JustAnswer

1/23/23
Verified purchase

I requested an answer a few months back. Excellent response from the professional. However, Customer service is some outsourced garbage. I noticed reoccurring charges to my bank account from just answer. Using their online chat I wanted to end the charges. This was the professional customer service behavior:

Me "Yes I am aware of that one question. Why am i being charged 28 a month?

Customer Care Agent
Gideon, Customer Care Agent
I understand your concerns regarding the charges associated with your account, and I'm happy to help clarify this for you. To ask a question on our site, you must enroll in a JustAnswer membership. This enables you to ask any question, any time, in 150+ categories. Upon enrolling you agreed to the following charges: - One-time join fee: $1 - Monthly membership fee: $28. This covers your first question and any questions you may ask until the end of your membership. It was displayed on the same page you entered your billing information, just before you posted your question.
Chat with agent has ended"
Ended? You just hung up on me after that? How about finish up by helping me stop the charges pos.
I will no longer use just answer for any further services.

Service
Value
Quality
Thumbnail of user adamr35
JustAnswer S. – JustAnswer Rep

Hello,

I'm very sorry to hear this and would like to look into this further. Would you please reach out to my team so we can find your account and make this right for you?

Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or
800-808-0645 ext.35

  • Plenty of Fish

5/10/15

I'm a male. Being on here had taught me what to look out for when it comes to profile pics. If the camera angle is looking down on the face- they are fat whales. If they aren't smiling they are boring in life. If they have "just ask me" then they are bland.
You are going to find bad fish and good fish every where you go. Worse are found in a bar. At least here on PoF I have fun rambling on and making new connections. The trick to not having to pay is linking your email to send you notices when someone likes you. Then do a username search to see who it is. Otherwise, you have to pay to see who likes you or wants to meet you.
Tips. Use more than 1 pic. Be funny. Have different pics to show your personality. Treat it like a job resume. If you don't catch their attention in the first 30 seconds you are going to be on sitejabber complaining that pof is a scam. It's up to you to make it work.
I have used it for relationships in the Los Angeles area for over two years now. I have a fear of commitment... so the two years is my fault. Not PoFs.

Blueeyed Has Earned 12 Votes

Blueeyed G.'s review of Plenty of Fish earned 11 Very Helpful votes

Blueeyed G.'s review of JustAnswer earned a Very Helpful vote

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