blossom m.

Paid for an item 16 days ago, haven't received it. Got in contact with the unheard of delivery service that my package was sent via and they are incredibly unprofessional. The emails i have gotten from them seem like they were written by a 10 year old. Then they said they sent my package through australian post but will not give me a tracking number nor item number. Groupon won't give me a refund as it has 'already been sent'. After a certain amount of time if i still haven't received it then they will give me a groupon refund to spend on their website which i don't want! Last year i paid for a spa package then called up to make an appointment to which the woman replied angrily that their business has been used as a scam on groupon, they are still advertising the same business on their website to this day! It really pisses me off.