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My fiancé bought some wireless Beat headphones for my birthday. They arrived fine but she never received a proof of purchase email or document with the package.
The headphones are now not working and Apple said they are happy to replace but need a proof of purchase.
TheHut don't have a phone number or email address to contact. They finally gave an email address once contacting them through their enquiry function. Now they refuse to reply to our numerous emails.
We are not asking them for a replacement. Absolute shocking service.
DONT USE
They also replied to another review I made on another review website saying how sorry they were and to please contact them using a reference number so they could look sincere on the website.
I did this straight and no reply.
Pathetic
Bianca L.'s review of The Hut earned 4 Very Helpful votes
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