Wish I had read the reviews before I purchased. Bought boots as a Christmas present but too small. Returned through Courier company on the 28/11/2023. Have spent over a month trying to get a refund- customer services appalling and kept fobbing me off. Got a message today saying that they have never received the return even though courier company has provided tracking that return was delivered to correct postcode. Now out of pocket by €139.25.