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Arturo G.

United States

Contributor Level

Total Points
81

1 Review by Arturo

  • Justfly.com

9/28/22

The utmost WORST Booking Agency
Predatory Experts!
First, the surprise seating selection fees with a suttle warning 'not selecting might cause delays' bumping!
From there additional fees for everything under the sun, and unsolicited emails after declining.
Next, errors in personal information on travel documents that upon confirmation they ignore corrections. Causing potential boarding problems. Once they acknowledge the corrections they want to charge a fee to process corrections through the system. Bad news is the independent airlines will not make the edition since booked through a "third-party" agent. Then, after accepting corrections need to be done, they call it a 'New Package' and double orginal cost with fees for correction and handling! Try canceling it starts with a fee of $235 + handling fee.
Originally started at $1,147 slowly creeping to $1667, and jumping to $2,346! WOW! PREDATORY PRACTICE, EXTORTION
Being in Canada doesn't protect them. Get the Word out there, Doesn't end, they need to stopped swindling. NOW!

Tip for consumers:
Avoid at all costs, they'll gouge you.

Products used:
Never received Travel Package due to the errors in name not matching travel documents, couldn't pick up.

Service
Value
Shipping
Returns
Quality

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Arturo G.
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