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They make returns complicated and expensive. They teamed up with some return company no one has ever heard of. The closest one is 70 miles from me. Then if you return by mail you have to pay to ship the item(s) back and pay a restock fee. You certainly don't experience this through Amazon, Target, Walmart, or Marshals online. This return is my last. I'm done with them. I will never order there again. Waste of time and finances. Also, the quality of their clothing has gone downhill. Everything is VERY cheaply made. It wasn't like that in the past. Each year it gets cheaper and cheaper.
Tip for consumers:
Go somewhere else
Products used:
Buyer beware
April C.'s review of VENUS Swimwear earned 6 Very Helpful votes
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I have ordered several items from Venus but truly was disappointed when I had it returned and...
All of their clothing falls apart right outside of their return window and they refuse to take it...
Hi April! Thank you for your review. We apologize that your experience has not met your expectations and we would like to see what we can do to make this right. Please e-mail us at socialsupport@venus.com and we will be happy to assist you.