ANTHONY P.

GROUPON MEAL VOUCHER_ SAILMAKER RESTAURANT, SYDNEY

I purchased a Groupon a discount voucher for a $95 meal at the Hyatt hotel, Sailmaker Restaurant. A booking was made for the 25th April. Due to the current virus situation the restaurant is closed. I was coming down to Sydney for the weekend. There have been numerous ( 6) communications between Groupon & myself and all they will offer is a credit for future use. To travel to Sydney from Terrigal by public transport takes nearly 3 hours. I rarely go to Sydney at my age, consequently why would I attempt a 6 hour round trip to Sydney for a meal. My elementary understanding is that the original contractual arrangements I entered into with Groupon have not been met. I have now taken the matter up with NSW Fair Trading and they are investigating. I suggest other people do the same. It's easy__ just fill out the form online._ no cost.
AVOID THIS COMPANY
ANTHONY PATRICK