This webiste... along with many other bridal websites seems to be something like a broker for items. You THINK you are buying the product from them but really, you are buying from another company/website. My order took FOREVER to ship! And communication was terrible. After my order was placed, I received a confirmation email. After that... I waited and waited! After one week, I emailed them to give me info on the status! They said my order would ship the next day. Another 3 days went by. I emailed again. They ignored me for three more then said my order had shipped that day. I received a UPS confirm number but UPS hadn't really picked up the box yet. Oh geez! REALLY? The items i received were nice but for wedding stuff, less stress is best!
Thanks so much for your kind words. We have been in business for 15 plus years and pride ourselves on customer service. We try to make all our customers happy and work hard to bring new exciting products to the marketplace.