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Completed Dissatisfied!
Do not buy products here!
I ordered and paid for a Garmin Product at the online Factory Outlet Store on 2/28/2015. They indicated product availability and offered a standard 2-5 day estimated delivery.
After the product did not arrive, and without any communication from the "store", I tried to track the shipment online but only received a confusing note that they were processing my request. I called and was advised that the product was back ordered and WOULD SHIP in three days. DId not receive the product. Called again and again advised that product WOULD SHIP to 2-4 days... didn't happen. Called again... same advice so I cancelled the order.
I strongly recommend that you do not buy from FactoryOutletStore because they don't communicate with the manufacturer nor with the customer. They don't provide any accurate information about the actual product availability or shipment.
Tip for consumers:
They don't know the true availability of the products they sell.
They don't communicate the true status of the product availability nor shipping status.
Do use FactoryOutletStore
Al P.'s review of FactoryOutletStore.com earned 7 Very Helpful votes
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Hello Al P.
Thank you for ordering with us here at the FactoryOutletStore. We apologize for the inconvenience that this has caused you.
Unfortunately, the item purchased went on a Temporary Backorder due to the popularity of the item and we sincerely apologize that the item was not available. The Backorder on the item was extended – regrettably, we were not able to fill your order as a result.
Please feel free to contact our US Based Customer Relations Department at 646-367-6141 Monday thru Friday 9am to 4pm Eastern/Standard and we will be more than happy to assist in anyway that we can.