- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
VRBO and HomeAway (owned by same company) are a real renter beware saga. They will NOT allow negative reviews of their homes no matter how egregious the situation. I have had two miserable experiences and wanted to warn other renters but to no avail. #1 they don't want you to identify the property - this seems strange as the property name and unit are on the site where the reviews are - there is no mystery here, #2 And while they accepted a review on a place we stayed this summer (what a nightmare) they never posted it.
I reserved a condo through them only to have it rented out from underneath me with no explanation and no apology.
Tip for consumers:
Use a professional travel service to book your vacation - VRBO and HomeAway are just clearing houses for rentals - they have no authority over the owners.. If you are renting a condo - go directly to the management to book. NEVER deal with the owner if you can avoid it. And finally, get vacation insurance!
Alison B.'s review of HomeAway earned a Very Helpful vote
Alison hasn’t received any thanks yous.
Alison doesn’t have any fans yet.
Alison isn’t following anybody yet.
Empty.
Management was rude and deserted her position and left friends in charge. She made jokes about...
