They have amazing customer service and make it easy and fun to shop. (in 101 reviews)
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While you won't be finding those 70% off sales people rave about here, you will be finding absolute satisfaction. From simple returns to inexpensive shipping, Zappos should be your primary site for reliable service. Sometimes boredom is pleasant!
The quantity of items available is amazing. The customer service is first class. Great online shopping experience.
I'm not sure Zappos is the least expensive shoe purchasing option, but I use it all the time because of the great selection and amazing service. If you don't like a pair of shoes or it doesn't fit, no problem. It's easy to return. Amazingly though, out of ten pair or so of shoes I've purchased, I've never had to return any because of fit or style. The website does a great job of letting you see what you're getting.
The website seems a little zany to me, not as straight-forward as other websites but still manageable. While I see that there is no shipping, we all know they just put the shipping charge into the cost of the item itself, seems more of a con than a deal. Good selection though. I am very middle-of-the-road on this place, but I will still be ordering from them, so oh well lol
For those who remember Zappos before the Great Buyout, you may remember being able to see which items had been discounted most. That was one of the most fun things about the site, being able to automatically see which items had been discounted over all others. That option was removed.
Service is still the absolute best. <3
While you can find a better price on shoes and a better selection elsewhere, overall Zappos offers a fairly pain-free shopping experience. Be sure to read the reviews of the shoes/clothing before you buy as they can help you decide whether the item will fit or function for you.
Customer service is good and unlike some auction sites, you can return the shoes easily if they do not fit or have something wrong with them.
Shop around though if you are looking for a bargain as a lot of their shoes that they say are up to 60% off retail are actually a third or more expensive than at other sites.
It is still one of the easiest and most convenient places to shop if not always the cheapest and the free shipping and delivery within a few days guarantees you will have the shoes/items when you need them and not two days after the event!!!
prompt shipping, excellent condition, no hassle returns.
I've bought so many shoes from zappos and shipping is unbelievably quick! I mostly just get shoes because other things are pretty pricy that they sell. One time it was a week before Christmas and I ordered my mom shoes and they literally came in 23 hours later!! I was so surprised I wasn't even expecting them to come before Christmas !!! Would definatly recommend
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