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John F.

Contributor Level

Total Points
81

1 Review by John

  • Zappos

11/13/23

As major new customer I purchased a pair of New Balance shoes and all was in order they came brand new w/labels! I placed a second order and it was very obvious that these shoes were worn before with no labels, crimped and tied shoe laces, even one of the heel cups was creased. When brought to customer service agents attention there was total disregard!
I am out $100. For this company and I. Will never buy from them again!

Products used:
New Balance shoes

Service
Value
Returns
Quality

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