My average click costs were more than 3x what I was paying before.
264 Reviews for Yodle.com
To date there $50 average lead cost is at $246.00.
When you enroll in their program, you must sign a 3-month contract.
▼ Sort by: recent
I own a real estate agency and have been with Yodle for about 2 months now. What I love the most is that the results are fast, I started getting calls and web visits almost immediately. I also like that its scalable – I can start out small and increase spend as I go, getting a really good return on my investment.
First month got one good lead in the 3rd month now nothing but sales calls and wrong numbers also the reps had a hard time giving me the right area code for the number that they put on the website she just had some random area code not a great experience
I enrolled for a trial 3 month contract and was delighted with the results. We got 15 contacts with two turning into clients. This is in the first two weeks of the contract. So far so good. I need two more clients to break even and after that it is gravy!! I will write another review at the end of our 3 month contract. Wish me luck!!
I’ve been getting a lot more calls since using Yodle. I like that I can track everything, see where the calls are coming from and follow up on any calls that I miss. What I like the best is that the team is always trying to encourage me and give me new ideas to try; they want me to be the best out there.
just started with Yodle and have been very happy so far. I got a few calls already and I know that I’m getting good exposure. I like how fast Yodle accommodated my specific needs, including customizing the website for me to better show what I do. I’m not very good with the computer and they’ve been super awesome and patient with walking me through the basics, they’ve helped me to market myself better.
I started with Yodle about 2 months ago and I am very happy with the results so far. People are very nice and professional, they really care for my business success. They have been constantly in contact with me, about the website, the leads, bad calls, good calls. They were able to create a wonderful website. They offered me a variety of options to increase my business sales, and come up with an affordable package for my business. So far my business has been showing some positive results. I'm able to see and track results on my dashboard. Hopefully it will continue increasing my business.
We signed up for Yodle 7 months ago. We have received nothing but sales calls from companies trying to set us up with the same service. When I told Yodle reps this they just pushed t hat off as 'it happens ' . We received no leads and it was a major waste of our money. When calls did come in from Yodle they were always some errant number. I screen calls so if I don't recognize a number you get my vm. Consequently they never heard back from me. When I would call them all I received was a message. I have no time for games. If you are such a big company you can afford workers. Answer your phone!
I also was overcharged. I was told I had 6 months of service for $600 then $100 a month after that. I did not receive but 5 months of initial service prior to the additional monthly fee. Finally my bank sent me a new credit card because of the Target disaster with stolen data. So when they tried to run the card again it was declined. Now they have cut off our services. Thank goodness. Glad that is over. I own a small business and we will look for a replacement company to work with that is local and hands on moving forward. I want someone I can meet and interact with in person and who can know something about our comoany.
My contact manager Kate is great. She is always very helpful and we appreciate everything she does for our company
Promised the world and severely under delivered. I would recommend that you stay away from this service as the cost is not worth it. I gave the service an ample amount of time to provide results and all I received were wrong number calls and hang ups. I am here to discuss my experience and it was a poor one and I wouldn't want others to experience what I have. There are other ways to market yourself and I recommend you visit other avenues.
My name is Jim McNair owner of McNair Cabinet Installations I have been with Yodle for about a month and it is worth every penny. My phone doesn't stop with good leads. We went from steady to being very busy. The customer service is second to none. I would recommend that any small businesses that are wanting to grow call Yodle.
Scott has been working very hard to make us happy. Follow up is outstanding. We have only be active for less than a month and the phone traffic has already picked up. We love the notification we get when a call comes from Yodle. So easy to track the calls and the customer gets that message before we answer that this call will be recorded. This helps our image. I can't wait to see the success we will have after another month. I will keep posting our progress
I have had a fantastic return on investment with Yodle. They have been very professional and doubled my business in 3 months. My marketing consultant Kerry has done a superb job at working with me and my budget to grow my company. I actually had so many phone calls I couldn't keep up. Thanks Kerry and Yodle!
Scam! Terrible ROI. No leads converted. Received almost all wrong number calls or telemarketers trying to sell me services related to my field. Very generic website. Have no ability to change concepts or have anything interesting. Their SEO is very poor and strategies are outdated. Their only strategy is to have your name and city making your information very robotic. They have 40 other of your competitors in the same city using the same algorithms. I told them I did not want to continue and they charged me again for another month, now I am dealing with accounting to try and refund my money. Then to cancel and keep your website you have to pay them $250 when you mad $0 money off $1,700 of worthless marketing...
My ROI on this has been tremendous. There is lots of snake oil out there... especially on the internet, but these guys have always delivered for me.
The staff at Yodle has been consistent, and professional. The services have been valuable and we have certainly experienced a true return on investment.
We had Yodle handle our web marketing for almost a year. The results were far, FAR less than they promised. We made it clear we had a limited budget and they assured us they'd work with it.
1. They set up their landing website which was very generic, but never told us to provide them with content (i.e. profiles, FAQ's etc) until about 5 months later when I had called to ask them to change some things. The individual asked me why I had never provided content and I told him no one said I could or asked me to.
2. We have our own domain and website, but they did not use it and set up content on their own domain. We had been using Google Adwords for many months and Yodle never mentioned this was a problem, again, until about 5 months after they had started marketing with us. The service guy from Yodle explained that we were essentially competing with Yodle in our adwords buy -- NO ONE had mentioned this at Yodle when we started with them.
3. Because they set up their own domain (which they will not give ownership to you), Google ends up dropping your organic search ratings because they see two domains pointing to the same company.
I ended up cancelling them and raising hell. They finally settled out by refunding the last three months of service and running our ad-site with them for the next 3 months, but frankly, it was simply a wash for us. I really felt they had zero clue what they were doing with us.
On the other hand, if you have ABSOLUTELY NO WEB PRESENCE, then Yodle is probably a good start for you. Just make sure you know exactly what they are going to do and bargain them down in price. Their "plans" are very flexible in price and they will try to stick you into a high-priced plan, but don't go for it. You will find they will bend as much as 50% on those prices.
It was the most tremendous online experience that I have ever had. The showed me the objective on what they were going to try to accomplish. Modified my website within 3 days. I had 10 sales within 4 days later that pays for the service for the next 1 yr. by itself. Highly Recommend this team and process, very large bang for the buck!!
Re: YODLE.com. A Yodle sales person called me and went through his presentation. He was a very pushy used car sales man type. When I said I have a $500 monthly budget he became very rude and said his company could not help me.
I was called many times and already had advertising so didn't need there help. Still calling and calling never listening to me as if things would change in 24 hours. I had a real bad experience with my pay per click advertising. Would find by early morning I was all clicked out for the day. Then guess who calls again, you got it yodle. Salesman says using yodle will improve my business by 10 to 20 thousand per month guarantee. Said you won't experience click bombing by people trying to click you out so you get no business. Hold on here now how did you know I'm being clicked out I never told you this was happening. If your reading this do you see who is the culprit. Now I figured I'm screwed unless I advertise with them or they will just click bomb you. They said you can use your own web site you had and nothing will change, not true they want $3700 down for 3 months and say they will design a web site for you because they know business. Guess again they suck I wanted out they lied and I had calls coming from areas I said I don't go. Then 3 weeks in to this they say my check was bad. I've never bounced a check in my life and know what I had in that account. They start saying or should I say accusing me of passing bad checks. Bank said there full of it and they were given the correct routing number. I read this number back to them 5 times. I'm so glad they wrote it wrong and after that I said piss off. Thank god I'm not burned for my money by there mistakes. The bank was called and made damm sure they couldn't get a dime from me after that crap. Called my friends at the FBI and other places I won't discuss but they would charge them if they touch my account. I'm pleased to say when I go back to advertising guess who is going to be watched for violating fraud laws by click bombing a business to destroy it for personal gain. You got it. Yes security can be placed on my Google account and yes they an watch when and who is doing this. Love to see them do it again. Yodle can find themselves in a prison cell if they mess with me again. I hope everybody learns from this and what an incompetent business yodle is. Don't ever use them and if you are getting clicked out on pay per click guess who is doing it!!!
Talked to their representative for a while because I wanted to check out what they had to say. The representative would never answer my questions directly. He was very pushy. I ended by indicating that I would check them out and if they wanted to follow-up with me later they could call back.
They did and was extremely rude to my customer service representative and my wife. He ranted and made demands. No customer service skills what so ever. I checked them out and I would stay away. Same scam different name.
Absolutely terrible. Please do not waste your money. They do not help and you will have to fight them in order to stop them from charging your card. Their standard for a lead is low; any warm body that gives you a call is a lead. All but one of my 49 'leads' was a sale call and they thought that was good. Save your money!
If they start harassing your business with emails and calls, have their number blocked after the 1st call. Trust me. They won't leave you alone and are pushy and rude! If they ever call you, tell them to F*** off from the get-go!
Some annoying guy with an annoying voice harassed my boss and myself (his assistant) for 2 weeks, first with email, then by phone. We have several chiropractic offices in Baltimore. We did not seek Yodle out, they sought us out.
Finally, after receiving another annoying call on a Friday, I spoke with the Yodle rep and agreed to check my calender and call him on Monday to set up a time for a 20 minute or so presentation. He asked if I could just check my calender right now and give him a time right then (he couldn't wait until Monday). I basically said, again, I have to look at a few things and I need move something things around, and I will call you on MONDAY with an available time.
Monday morning rolls around, I'm swamped with work and "Calling Yodle back to schedule presentation time" was about two more down on my to-do list and, alas, yet ANOTHER call comes through demanding I give them a time to schedule the presentation. Though I was planning to call Yodle back and had almost gotten to that task on my list...the fact that this guy pestered my boss and myself AGAIN when I already told him I'd call him on Monday...this made me not want anything to do with Yodle. I was so annoyed that I ended up not even checking the calender because I no longer wanted to schedule a meeting. I was not planning to call this guy back. We don't NEED their services and definitely don't have the time to be bothered like this. There is a line between being persistent and being a pushy, harassing prick.
Today, Wednesday, we get ANOTHER call from the same guy from Yodle. First he calls my boss, then me. I told him that my boss and I discussed a proposition to try Yodle. I told him that we would give Yodle a shot for three months for free and if we got at least one patient a month for three months, we would pay for those three month and continue to pay for services. He said well, uh you have to schedule an appt. I said, well, what's the answer, are you willing to do that or no? He said I HAD to schedule an appt with an account rep. So I asked to speak to one right then and there since I already wasting about 10 minutes on the phone.
I got the account rep on the phone and told him the proposition again, and he said no, absolutely no, they won't do any type of free trial. So then I told him that unfortunately, we are not interested. He kept going on and talking about how we have to seeeee how it works and schedule that 20 minute presentation. I said NO, seeing in depth how it works isn't going to change the fact that you will not agree to any type of arrangement we suggested. He then told me I was making a bad decision. I said okay! And hung up.
If they call back, I don't know what I'm going to do. PLEASE LEAVE US ALONE, YODLE.
Our Yodle Rep is very attentive and quick to respond to any concerns. In terms of customer service, I would rate Yodle a 5. I appreciate the weekly reports I receive and the ability to rate calls. For the most part I am happy with the leads they generate though I do find myself questioning if I am fully getting my money's worth and if Yodle is the best platform for our company. This is something I plan to look at closely the next few months.
So far so good.........I've only been with Yodle for about 3 months and I've been looking for someone to get me phone calls,leads,and jobs for my business and Yodle is really doing it.Thanks Yodle!
Got a rude sales call. I asked the guy to explain exactly what they will do for our site and how much they will charge. The guy would NOT answer no matter how often I asked him. He would want me to take a video tour or visit this page or that page. Anything but straight answer my question: what will you do and how much will you charge? Then he started getting very rude.
Stay away from these guys. I now know exactly what they do after looking at their site. I've tried many companies like theirs before before I learned my lesson (slow learner I guess). They get you into an expensive, long term contract and they don't guarantee results. If they are so confident of what the results, they should charge per sale NOT per click (or supposed customer that visits your site which are mostly fraud).
THANK YOU YODLE. These guys really know what they are doing. This company has taken my business profits to new high s. I've tried a lot of companies, they promise you all sorts of help. Truth be told, they are only interested in taking your money and giving you mediocre services. Yodle ' s customer services stay in touch with you, they are truly interested in your company's best interest.
I have been with Yodle for years now and am very happy with their service. Kyle Zaffin is the gentleman I work with and he is very professional and knowledgable.
yodle.com is user friendly. We were bought on by Scott Rappaport who took his time explaining all of the service options. Scott is always available for call backs whenever you need more information/clarification. Technologically speaking I am a relative neophyte. But this did not stop Scott and his support staff from insuring that I understood the process and how to get the most out of their services. One of the keys to our successful roll out was insuring that my budget set me up for success and that I had the products I needed. Yodle.com is budget friendly and very effective at reaching the target audience. I highly recommend them.
We signed up with Yodle last fall and initially had a slow start with receiving decent leads. We contacted our marketing consultant to express our concerns and he was extremely helpful and attentive and worked with us on ideas to improve our site. I have always received great customer service and calls back immediately from our marketing consultant. They say that it takes at least 2-3 months to see results, and since the beginning of this year we have seen a significant increase in leads and job conversions. I would recommend using their services and if it does not work there is no long-term commitment.
I would never work with this company, getting rude sales calls is not how to get business! Being a Tax firm we do not take sales calls from Jan-April (common sense if you ask me). I received a rude comment in return and was hung up on.
I never got to try the service because the sales person (Austin Lipp) was very pushy and rude. They do not take a "I like to try the service but since it is a big investment, I need to come up with $1300 monthly to get your services". He got mad and started talking loud and did not let me speak at all. I was willing to try it, but now, this will be the last marketing company I would hire for my business! Worst experience ever!
Yodle has been a pleasure to work with. The staff is very attentive and has great customer service. SEM and SEO are a very complex thing to manage, especially for a small business. having yodel manage it is one less thing for me to worry about.
I gave it 3 months and got lots of calls, but all the calls were wrong phone numbers and only 1 actual lead that could have been a client. The web sites were far below what we already had as far as quality and ranking.
Service was great until I tried to cancel, now I can't get my rep to respond or call back and they charged me for a 4th month against my request to cancel prior to the billing date. I understand it not generating the leads I would have liked and that was a risk I was willing to take. The poor execution is a let down. I hope they make it right when they finally answer my call, email, or dashboard message.
tried this before with other companies and it always turned out to be a scam, I was sick of paying for bogus leads. I was expecting to be scammed by Yodle too, but it was well managed and it worked out. My biggest disappointed is that I didn’t come across Yodle sooner.
We tried Yodle a few years ago but ended up canceling after the first 3 months because we it was not working for our market. We signed on again and since revisiting this time around everything is going really well. We get a lot of leads and the majority is true leads – about half of our calls turn into customers.
We get as many as 10 calls per day from here and many become sales. In fact thanks to Yodle we got the dumpster contract for a major hotel renovation which has brought in $60,000 and still going.
We have a 2 gyms and have been with Yodle for two years. We started getting good quality leads within a few weeks. Although their service and turn around time for updates was a little slow at first, they have recovered and have done a great job of presenting my business on-line. We receive highly qualified leads through phone calls or email. They offer us a key component of our business-- great rankings and visibility! We are happy that they evolved into a great product with stellar customer service.
I have a small carpenter service,when called to sign up the sales rep. said there was certain amount of people in my area looking for the type of service I provided. I signed on to yodel with a 2month payment.Now it is 6months later I am still paying but no results.
My phone is ringing and I like the webpage, I’ve been very pleased with the look of it. I’ve been very pleased with everything and I would definitely recommend Yodle to any HVAC contractor. I’m happy to talk to anyone who’s considering Yodle.
I got yodled. I have received nothing from my investment with yodle. Seriously, nothing. I'm so disappointed in myself for buying into their sales pitch. What a waste of money. Hopefully I can help at least one person out there avoid making the same mistake as me. I can't even find my own adversite that they made while doing a web search. So disappointed at loosing that money :(
I am new in business and to Yodle. I got very good hits though conversion was not as good. I do not blame Yodle for that.My ranking was good so they delivered. My account manager Courtney was the best. I am reviewing and re-assessing things before I go forth.
Emily Barrowcloud helps me with my yodel website. She is sooo sweet, it makes my yodel experience worth it.
I have been using Yodle since I opened my business in August 2012. They have been a significant source of lead aquisitions that have helped me grow my business. I have tried other forms of marketing, but for my business this search engine optimization has been very effective. In addition I am pleased with the dashboard that you are given to analyze your businessn and the availability of Reps for conference calls to discuss ways to market the business. Everyone is always very responsive to my requests, and overall I am quite satisfied with the service.
Yodle's sales team was extremely confident that their SEO would generate clients for my business. They said that over 85% of their customers are repeat buyers and that they individually picked my business (they cold-called my phone) as a candidate they believed could benefit from their SEO. Their entire sales pitch revolved around generating leads for me. However, their SEO was unable to assist my business in generating any initial customer contact. Not one time in 90 days did Yodle's software create any market awareness for my business. At the end of 90 days I begged for a refund but they denied me one because they said that they never guaranteed any market awareness or initial customer contact. They only guaranteed ranking. Eventually, after enough begging, Yodle offered me a refund - which was nice of them. Their customer service was excellent throughout the process, even when I showed frustrations. Ultimately, Yodle offers a web ranking and landing pages for businesses who do not already have a sophisticated online presence. If you already have invested heavily in a website then Yodle is probably not the right company for you to add-on. But if you need to get your online business listing off the ground, Yodle will work for many practical skill-based businesses. If you work in a "creative" business such as media creation then Yodle's stock landing-pages will not have enough customization options for you to make your web presence memorable.
I have an iron clad policy of not being swayed by sales pitches. As a very small business I can afford to throw away dollars on non sense. However, I let my guard down because they caught me on a day I was considering opening a market near me. I signed up, and agreed to give them 90 days. Well the 90 plus some is up and nothing. The sites they produced were worse than boiler plate. The results were next to nothing. It was a dead end. I'm a home inspector in a very completive market in Florida and they couldn't make a dent. I about to call to cancel now and only hope this hasn't ruined my current presence on the web and its ranking. Mabey if your in a relatively small market it works but if their is any competition at all they don't seem to have to ability to break through.
I gave them about 3 months like they asked for and I got nothing but calls for other companies that cancelled with them all over the country. Their staff was super nice, but I had to do all the writing and had to request corrections over and over until done. They have a set system they plug you in to. For some businesses it may work, but totally did not work for me as a Realtor. Not recommended for real estate. So in a market where there are 6000 Realtors... it did not do anything but get me lost in the rest of them and eat up my market budget for a few months.
I really let my guard down and bought into their sales pitch that more leads would be generated to my law office. They require you to sign a three month contract. The salesman claimed that based upon prior experiences with other law firms I would bring in at least one new file a week. My bad for trusting what he was saying.
The website they produced was anything but impressive. They then cut and pasted from my existing website. The marketing consultant told me to give it time, although it was clear it was going no where. After one month I requested to cancel in exchange for receiving one moth credit (paying for two months and only utilizing one). They said no...give it more time. I now have two weeks left and have been told that I have $600.00 in ad credits. I asked to cancel and simply receive a $600.00 credit. Again, they were uncooperative.
Save yourself the trouble and do not fall for their sales pitch. It was an expensive lesson learned!
I took a shot with them. I set aside some dollars to try new sources. They told me it would take three months to see any results. It is now three months and I have booked and done three jobs that have given me enough profit to keep them going for the next year or two.
Time will tell but for now, I am gliding along and one of the accounts offers a continued relationship so I am more than happy. I think some people expect that these opportunities are going to turn into gold mines. Hard word and lots of effort create gold mines. Yodle is just a part of the hard work.
I really love Yodle! It is a great way to promote your business website. It's been so helpful to my business to be able to track, rate, and monitor incoming calls. I definitely recommend giving them a try. Excellent customer service too!
I am an accountant and so far the results and leads have been good. My account manager, Hillary, is GREAT! I am looking forward to tax season to see how many new clients contact me through Yodel. I am hoping that I will be back to rate it 5 stars in a couple of months.
Yodle has 40,000+ local business customers, with the company's biggest value proposition coming from the scale of its local performance data across multiple industries. Yodle has five offices that are located in New York, Atlanta, Austin, Charlotte and Scottsdale. Yodle is ranked #28 in the Forbes list of America’s most promising companies.