VeteransUnited

My wife and I want to say "Thank You" Veteran's United for treating a Veteran's family, ours, like we really matter. Judging from the wonderful customer service we received from Justin Napier, and Mason Maddox, I am sure that is just your way of doing things. We had spoken to other banks and credit unions, but your team has the right "attitude". Oh yes there was paperwork, but instead of making us feel like we being investigated, we felt like we were sharing information. Every part of this experience was professional and made easy for us. Because you guys know what you are doing the process went fast and it was over with genuine appreciative laughs. So thank you again, it was truly our pleasure.

My buyer just finished signing his loan documents and will be closing escrow today! - he has been in escrow on a short sale for nearly a year (long story), Cody Smith of Veterans United stuck with him for the entire process; we finally received short sale approval along with a foreclosure trustee sale notice - Cody had less 22 days to get a VA appraisal & the loan through underwriting and approved... there were doubters on the listing side but the Buyer & myself had full confidence in Cody & his team. Cody remained calm when everyone else was in a panic. Today the buyer happily signed escrow documents 6 days ahead of schedule! Woo-Hoo!
I cannot express my thanks loud enough for Cody Smith. He is awesome. I will definitely refer my clients to him. He deserves much more than 5 stars!:-)

This company is no different than any other company that lures you in with promises. This one is worse, because they claim to help veterans build credit. They will not. If you do have Al have the credit rating for a mortgage loan they will never return calls or emails. They do not care for veterans at all.

Very good experience with my 1st home purchase using Veterans United. Everything went smooth and they were very professional and courteous. They did an excellent job in managing the paperwork, getting me all the papers I needed it in a timely matter, and working with all outside parties that were involved in the process without delay. They encourage me to ask questions about anything, and I did (many times), and they had no problem answering any of them. Best of all, we closed early! I would definitely recommend them to anyone who is trying to purchase a home through the VA. THEY WERE ON THE JOB!

Veterans United really went out of their way to help my family. My loan officer did an amazing job and answered every question I had, no matter how annoying or seemingly dumb.

Overall the process was speedy and they really took care of my interests.

Alberto barba was very helpful very fast on everything his team was excellent on top of there game vetrans united i give them an AAA rating any vets out there needing a home loan go with vetrans united

After the initial contact with veterans united, my wife and I went through hoops ( more than the norm) to get a mortgage. After pre-approval and having the close date set by all parties including Veterans United, they changed the game and came up with a dozen more new things never used in the industry and we lost the house. Couldn't believe they employed these tactics. Even the realtors and lawyers jumped in to make them move forward. After doing some research, we found that there were many others in the same situation. Looking at numbers you'll find that Veterans United doesn't close on any mortgage. They are only a tracking source for the government. Our realtor had other clients using Veterans United that also didn't get sourced. They lied to us all the way to the end. Takes a lot of guts. Don't use them. You'll pay the price. They pass on all your information to government agencies.

As you know, buying a home is a very stressful situation. I cant express enough how Veterans United made it the best experience ever. My loan officer ( Patrick Richardson) was kind, considerate, caring, very very patient, informative, and always kept me posted. Him and his team are awesome. Through Veterans United I was linked with one of their realtors ( Ann Carlson). All I can say is OMG. She is one of the sweetest woman I ever met. Very knowledgeable. Between Patrick and Ann, I couldn't have asked for a better team to be on my side. I would recommend them and their companies to anyone I know. I cant thank them enough for all the hard work and dedication they put in to make my dream come true. Last but not least. After my closing was done, Veterans United did not make me fell like just a person they help get a loan. They still checked on me and emailed me to make sure that I was still happy and satisfied after closing. I didn't feel forgotten after the deal was done. Thank you Veterans United.

I had a wonderful experience with the VA home loan representatives Doug and Adam they were awlsome they were professional at all times they were very kind, friendly and resourceful, They answer all my questions and they always returned my phone calls promptly. They made sure I was notify at all times what was going on with my loan. They made sure my Realtor had all my paperwork forward to her on time. Also the rest of the staff worked very hard on getting my paper work done in time for closing. Thanks very much god bless you all for a job well done.