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TwinkleDeals has a rating of 2.3 stars from 942 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TwinkleDeals most frequently mention customer service, poor quality and tracking number. TwinkleDeals ranks 318th among Fashion Jewelry sites.
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The shoes we ordered were too small and we paid $14.99 for express shipping, they didn't make the 3-6 day ship time! Not to mention bc this company is out of China, they only want to refund $10 and you keep the shoes that don't fit! They know your screwed due to the shipping prices to China so, I WILL NEVER ORDER FROM TA AGAIN!
Because of a problem with the shipping, my order goes back to Twinkledeals. Twinkledeals comfirms this but they did not want to give me my money back. Twinkledeals suggested the half of the purchase price minus shipping costs (to Germany), to provide as a »refund« to a shop credit in there own store. No joke. All this after tons of e-mails to the support. Newer ever Twinkledeals.
I looked for clothes online and came across this site. You have so many products and all are different. I bought here and I was very enthusiastic of choice and quality, highly recommend to buying in this great site
I've bought various items from this website, some of which include clothes, shower curtains, and beach towels. Any questions or concerns I had on wait times, ect. Were answered and dealt with well. They have great coupons and deals. All items I purchased came exactly as described. Wait times can vary from a week to almost 2 months, and items can be hard to track because they are shipped internationally. But no issues overall.
Looking for clothes online is like recognizing the most fashionable side of ourselves. In this collection, you have many and all different. For every occasion, intimate, clothing and accessories: and experience fashion in the first person.
I bought on this site and I was very satisfied with a lot of choice and quality, I recommend buying here I give 5 stars to this wonderful site, thanks.
On octomber last year, I have placed an order on the online site twnkledeals and I was very satisfied with the quality of the products, the prices and the assistance I had from the web for every question I had. I chose a wrist watch as a gift for my husband and he liked it very much because it works very well, is very elegant and stylish as you can see in the photos I hope to load below. It is heavy and looks like a watch that costs a great sum of money, seeing it one couldn't believe the price. Besides the Naviforce 9056 faux leather strap watch I also ordered a pair of Sterling Silver Faux Pearl Star Chain Earrings, a floral printed scarf and a floral zippered jacket. My order arrived in two packages, the first one contained te watch, the scarf and the earrings and the las one the jacket. Even if arrived a little bit late, I like very much the jacket, it is very comfortable and trendy and I will wear is this spring too. The earrings were a very nice gift for a friend that appreciated them very much and so was the scarf. I consider it a good web for shopping and for making gifts too.
I received assistance to my questions and explanations for the fact that the order was not delivered all at once and I was very satisfied with that too. I trully consider shopping again here, for me or for other gifts too.
I have no interest in making this review, all I want is to share my honest opinion and experience. I see that some people had bad experiences but I guess things like that can happen, in my case it didn't.
Me gusta mucho esta web, sobre todo por sus complementos que son muy variados y de muy buena calidad. He comprado ya en varias ocasiones y me gusta mucho sus productos.
I am really happy with shopping in this store. My order arrived fairly quickly (shipping to Poland). Clothes are good quality and a good size.In the store are a huge selection of different things - clothes, accessories, jewelry! I recommend - I will definitely buy something more. The minus is that the order can be separated into 2 or 3 packages. Overall, it is not a big problem!
I buy often from this seller for long time and I am very satisfied with the service.
I would like to encourage the buyers that are not decided yet whether they should buy from this seller.
Twinkledeals.com has a serious approach and many discounts and sales.
Thinkledeals has nice dresses and the customer service are always dedicated to me when I need information. They also have great prices!
I did about 8 orders from you... all orders where received in 2 weeks which is very good except for 1 order that I ordered in Christmas time which took a bit more but I assume that cause of many postal items during that time. All clothes, watches and shoes are very good material. About the size yes I think they are different from Europe usually I buy SIZE L from you I need SIZE 2XL.
I have bought 2 dresses and 2 blouses from Twinkledeals and I am very satisfied. Whenever I wear them at my office, my colleagues are impressed with the way they look so they ask me from where I have bought them.
This is one of my favorite online stores! Every order has been on time if not delivered earlier than told. I've ordered clothes, shoes, jewelry, blankets and not once was I disappointed! Also makes great gifts for my family since I live on a tight budget because my boys were extremely happy with the hoodies, my girls loved the sandals and my granddaughter takes her mermaid blanket everywhere she goes! My ONLY problem is I don't make enough money to buy everything I want!
I ordered a coat from Twinkle deals, I had read the reviews and I knew that the "coat" would be very thin. What I was not expecting however was just the incredibly poor quality of this "garment". I received it in a few weeks (which is the best thing I have to say about them) and I opened the package to try it on. The first thing I noticed was one of the buttons had been crunched in the mail and fell off onto the floor. No way to sew it back on. I tried it on and as I noticed all the details I was actually laughing to myself. The sleeves were not bad. I will say that, but the main part of the jacket was just a mess. The buttons weren't sewn on the right places so it fit all wrong. It's not flattering. It's made in a way that hugs the breast, but is super roomy in the hips. It makes you look wide in the hips and flat in the chest. The "pockets" had about a 3 inch opening if even. Honestly, if I wanted to look like the cheapest, poorest, chintziest person in my city, all I would have to do is put this garbage bag on. There is just no way to describe it. I took the risk because the reviews on the site were good and it was only $15. But I can't even use it for rags because it's thin, slippery material. Not good for anything :|
DO NOT SHOP THERE! The clothes were not even close to what they looked like in the pics. The clothes are unfinished, poor quality, asian-sized (medium = small/extra small), plus you have to deal with customs duty because the clothes are probably made in some sweatshop in China. All the clothes i ordered (and were delivered 3 months after purchase) went straight to the trashcan. Dont waste your time & money on this cheat company!
Dear Laura,
We apologize for this situation.
We apologize that you have had issues with import tax.
Please check this link: http://www.twinkledeals.com/shopping-faq
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please offer us your order number or please contact us at: https://support.twinkledeals.com/ticket/ticket/index with the subject "complain from sitejabber".
Please feel free to contact us anytime.
Twinkledeals Team
Gelukkig heb ik niet eerst gegoogled anders had ik missvhien niets besteld.
Ik heb 2 hele jurkjes en een shirt voor een habbekrats bemachtigd.
Artikelen doen vollecig aan beschrijving en zijn ruimschoots binnen de levertijd
Geleverd.
Heleen Verstijlen
I ordered some christmas cookie cutters over a month ago and still haven't received them. Keep trying to contact there customer support but I get no where. They send me a link for tracking information which is invalid. They say they offer a 30 day guarantee but if you don't even get your order by then what good is it. I'll be contacting my credit card next to dispute the charge.
Dear Michael,
We regret any inconvenience or frustration that your experience has caused you.
Please note the actual delivery time may be affected by peak shipping periods, public holidays, bad weather and other reasons.
For more details on shipping methods, please click here: http://www.twinkledeals.com/shipping-handling.
Please offer us your order number or you can email to support@twinkledeals com titled as "complain from sitejabber".
Once again we are sorry for any inconvenience.
Twinkledeals Team
After ordering a bikini online, and paying for expedited shipping, its been 3 days and they still haven't shipped it out. When I contacted them asking for a refund due to payment for expedited shipping, they didn't respond. I also received the same message about 5 to 10 day delivery. According to Fedex, only the label has been created. Worst company ever.
Dear Kimberly,
First, I want to offer my sincerest apologies to you for the issue.
All of our items have a processing time that is shown clearly on the product page.
Please note that the total time it will take for you to receive your order is the processing time plus the shipping time.
Sometimes, there may be delay between scanning events and the website's updates. Once we have shipped the item, the tracking status will take a few days to be updated online by the shipper. Therefore, please hold on for a few more days and try again later.
Please offer us your order number or please contact us at: https://support.twinkledeals.com/ticket/ticket/index with the subject "complain from sitejabber".
Thank you for your understanding and assistanc.
Twinkledeals Team
I ordered a small area rug and I was not pleased with the quality. Per their instructions, I tried to contact them three times via email to discuss a return. No one ever responded. I will not order from them again. Buyer beware!
Dear Mary,
We are sorry to hear that you are not satisfied with your order.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately at our Support Center.
Please refer to our policy here: https://www.twinkledeals.com/warranty-and-return
Please offer us your order number or please contact us at: https://support.twinkledeals.com/ticket/ticket/index with the subject "complain from sitejabber".
We look forward to hearing from you.
Twinkledeals Team
Sent wrong size clothes then acted like they didn't receive return and didn't refund my money. $#*!ing scam artists.
Dear Matthew,
We regret that you are having issues with the size of our items.
Before purchasing our products we ask that all customers refer to our sizing charts located underneath the product description on every item page to help them choose the correct size.
Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately at our Support Center.
Please refer to our policy here: https://www.twinkledeals.com/warranty-and-return
Please offer us your order number or please contact us at: https://support.twinkledeals.com/ticket/ticket/index with the subject "complain from sitejabber".
Thank you for your patience.
Twinkledeals Team
Answer: Do not buy anything from this "company." The items that arrive are no better than rags. When I wanted to return then they made it extremely difficult, wanting pictures of the items along with original packaging and tags. I did this and waited, and waited and finally after getting the attention of someone they made the same request of me again. They also gave me a website address, not an email address, to communicate, which is obviously stupid. PayPal would not resolve the case so i had to go to American Express to get my money back. Had I not done that they would have my money and they're horrible clothing as well. Once again, never buy anything from this "company." Trust the reviews you are reading.
Answer: Dear Natalie, Thank you for your recent question. Please rest assured that it is safe to purchase on Twinkledeals.com. We have the policy for customer if there is any issue happen. If you have any concern, please contact us at https://support.twinkledeals.com/ticket/ticket/index. We will reply you in 24 hours. Thank you very much for your support and understanding. Best Regards Twinkledeals Customer Service
Answer: Don't waste your money
Answer: They are total scammers do not order from them there clothes are total crap! You will be very disappointed if you do, I was... all there pictures are stolen and are not the clothes they send out... read on and you will find out... but don't wast your money like we did...
Answer: It's ridiculous with them. I received a defective item. I had emailed them stating the item was defective, and I'd like a return and for them to send me a return label because it wasn't my fault the item I received was defective. They wrote back to me saying that I have to pay for the shipping back to China myself. I demanded that they pay of my shipping back and wanted a full refund because it wasn't my fault for receiving a defective item. It was their fault with quality control. We went back and forth. I will not shy from reporting them to the international consumer protection agency. And with regards to the item not received, I had the same situation. I demanded a full refund. They asked if I wanted to buy something else. I declared that I didn't want to do business with a company that took my money and didn't even let me know that the item I paid for I didn't even receive. If I never said anything, they would have just taken my money and ran with it. In the future, just refrain from doing business with this horrible company.
Answer: It is a big scam don't buy from them!
Answer: The products will be coming from China. They will be extremely low quality, they will not fit properly, and it will take you weeks and weeks to get the garbage. Please learn from my mistake and do NOT order from them
Answer: Log into your account and submit a ticket inquiry on your order. I had to do that also when my order was showing invalid tracking. They replied within 24 hrs. I had expedited delivery and it took about 3 weeks to get my order.
Answer: I've tried numerous times to get in touch with someone haven't been able too. The items l ordered took anything from two weeks to five weeks to arrive. Good luck hope you get them in time.
Answer: Dear Kay, Thank you for your feedback. All of our items can be shipped using varying shipping methods. The method of shipping can be chosen by the client during the check out process. Different shipping methods offer different shipping times and we ask that customers select a shipping method that suits them. For more details on shipping methods, please click here: http://www.twinkledeals.com/shipping-handling. Could you please tell us your order number and ticket number? Once we received the information, we will check this issue and resolve it to your satisfaction. Thank you for your patience. Twinkledeals Team
Shop from a large selection of womens & mens fashion clothes, swimwear, shoes, jewelry, accessories at best discount prices with free shipping on Twinkledeals.com.
Dear TH,
We regret that the products did not meet your expectation.
Before purchasing our products we ask that all customers refer to our sizing charts located underneath the product description on every item page to help them choose the correct size.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please offer us your order number or please contact us at: https://support.twinkledeals.com/ticket/ticket/index with the subject "complain from sitejabber".
We look forward to hearing from you.
Twinkledeals Team