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TwinkleDealsReviews 942

2.3
twinkledeals.com

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TwinkleDeals Reviews Summary

TwinkleDeals has a rating of 2.3 stars from 942 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TwinkleDeals most frequently mention customer service, poor quality and tracking number. TwinkleDeals ranks 318th among Fashion Jewelry sites.

service
126
value
118
shipping
128
returns
59
quality
117

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Tennessee
1 review
0 helpful votes
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Don't do it!
June 15, 2022

The shoes we ordered were too small and we paid $14.99 for express shipping, they didn't make the 3-6 day ship time! Not to mention bc this company is out of China, they only want to refund $10 and you keep the shoes that don't fit! They know your screwed due to the shipping prices to China so, I WILL NEVER ORDER FROM TA AGAIN!

Date of experience: June 15, 2022
Germany
1 review
0 helpful votes
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Because of a problem with the shipping, my order goes back to Twinkledeals. Twinkledeals comfirms this but they did not want to give me my money back. Twinkledeals suggested the half of the purchase price minus shipping costs (to Germany), to provide as a »refund« to a shop credit in there own store. No joke. All this after tons of e-mails to the support. Newer ever Twinkledeals.

Date of experience: September 6, 2021
Armenia
1 review
0 helpful votes
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Great Service
October 31, 2018

I looked for clothes online and came across this site. You have so many products and all are different. I bought here and I was very enthusiastic of choice and quality, highly recommend to buying in this great site

Date of experience: October 29, 2018
Canada
2 reviews
4 helpful votes
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I've bought various items from this website, some of which include clothes, shower curtains, and beach towels. Any questions or concerns I had on wait times, ect. Were answered and dealt with well. They have great coupons and deals. All items I purchased came exactly as described. Wait times can vary from a week to almost 2 months, and items can be hard to track because they are shipped internationally. But no issues overall.

Date of experience: June 11, 2018
Italy
1 review
0 helpful votes
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Looking for clothes online is like recognizing the most fashionable side of ourselves. In this collection, you have many and all different. For every occasion, intimate, clothing and accessories: and experience fashion in the first person.
I bought on this site and I was very satisfied with a lot of choice and quality, I recommend buying here I give 5 stars to this wonderful site, thanks.

Date of experience: April 4, 2018
Italy
1 review
0 helpful votes
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Very satisfied
April 2, 2018

On octomber last year, I have placed an order on the online site twnkledeals and I was very satisfied with the quality of the products, the prices and the assistance I had from the web for every question I had. I chose a wrist watch as a gift for my husband and he liked it very much because it works very well, is very elegant and stylish as you can see in the photos I hope to load below. It is heavy and looks like a watch that costs a great sum of money, seeing it one couldn't believe the price. Besides the Naviforce 9056 faux leather strap watch I also ordered a pair of Sterling Silver Faux Pearl Star Chain Earrings, a floral printed scarf and a floral zippered jacket. My order arrived in two packages, the first one contained te watch, the scarf and the earrings and the las one the jacket. Even if arrived a little bit late, I like very much the jacket, it is very comfortable and trendy and I will wear is this spring too. The earrings were a very nice gift for a friend that appreciated them very much and so was the scarf. I consider it a good web for shopping and for making gifts too.
I received assistance to my questions and explanations for the fact that the order was not delivered all at once and I was very satisfied with that too. I trully consider shopping again here, for me or for other gifts too.
I have no interest in making this review, all I want is to share my honest opinion and experience. I see that some people had bad experiences but I guess things like that can happen, in my case it didn't.

Date of experience: April 2, 2018
Spain
6 reviews
3 helpful votes
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Una web genial!
March 30, 2018

Me gusta mucho esta web, sobre todo por sus complementos que son muy variados y de muy buena calidad. He comprado ya en varias ocasiones y me gusta mucho sus productos.

Date of experience: March 30, 2018
Poland
2 reviews
2 helpful votes
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I am really happy with shopping in this store. My order arrived fairly quickly (shipping to Poland). Clothes are good quality and a good size.In the store are a huge selection of different things - clothes, accessories, jewelry! I recommend - I will definitely buy something more. The minus is that the order can be separated into 2 or 3 packages. Overall, it is not a big problem!

Date of experience: March 30, 2018
Slovakia
1 review
0 helpful votes
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Satisfied customer
January 24, 2019

I buy often from this seller for long time and I am very satisfied with the service.
I would like to encourage the buyers that are not decided yet whether they should buy from this seller.
Twinkledeals.com has a serious approach and many discounts and sales.

Date of experience: March 28, 2018
Czechia
1 review
0 helpful votes
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Thinkledeals has nice dresses and the customer service are always dedicated to me when I need information. They also have great prices!

Date of experience: March 28, 2018
Malta
1 review
1 helpful vote
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I did about 8 orders from you... all orders where received in 2 weeks which is very good except for 1 order that I ordered in Christmas time which took a bit more but I assume that cause of many postal items during that time. All clothes, watches and shoes are very good material. About the size yes I think they are different from Europe usually I buy SIZE L from you I need SIZE 2XL.

Date of experience: March 23, 2018
Bulgaria
1 review
0 helpful votes
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I have bought 2 dresses and 2 blouses from Twinkledeals and I am very satisfied. Whenever I wear them at my office, my colleagues are impressed with the way they look so they ask me from where I have bought them.

Date of experience: March 23, 2018
Texas
1 review
0 helpful votes
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Twinkle Love!
March 22, 2018

This is one of my favorite online stores! Every order has been on time if not delivered earlier than told. I've ordered clothes, shoes, jewelry, blankets and not once was I disappointed! Also makes great gifts for my family since I live on a tight budget because my boys were extremely happy with the hoodies, my girls loved the sandals and my granddaughter takes her mermaid blanket everywhere she goes! My ONLY problem is I don't make enough money to buy everything I want!

Date of experience: March 22, 2018
Canada
1 review
2 helpful votes
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I ordered a coat from Twinkle deals, I had read the reviews and I knew that the "coat" would be very thin. What I was not expecting however was just the incredibly poor quality of this "garment". I received it in a few weeks (which is the best thing I have to say about them) and I opened the package to try it on. The first thing I noticed was one of the buttons had been crunched in the mail and fell off onto the floor. No way to sew it back on. I tried it on and as I noticed all the details I was actually laughing to myself. The sleeves were not bad. I will say that, but the main part of the jacket was just a mess. The buttons weren't sewn on the right places so it fit all wrong. It's not flattering. It's made in a way that hugs the breast, but is super roomy in the hips. It makes you look wide in the hips and flat in the chest. The "pockets" had about a 3 inch opening if even. Honestly, if I wanted to look like the cheapest, poorest, chintziest person in my city, all I would have to do is put this garbage bag on. There is just no way to describe it. I took the risk because the reviews on the site were good and it was only $15. But I can't even use it for rags because it's thin, slippery material. Not good for anything :|

Date of experience: February 8, 2018
Sandy Z. TwinkleDeals Rep
over a year old

Dear TH,
We regret that the products did not meet your expectation.

Before purchasing our products we ask that all customers refer to our sizing charts located underneath the product description on every item page to help them choose the correct size.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.

Please offer us your order number or please contact us at: https://support.twinkledeals.com/ticket/ticket/index with the subject "complain from sitejabber".

We look forward to hearing from you.
Twinkledeals Team

Finland
1 review
3 helpful votes
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Total rip off
February 8, 2018

DO NOT SHOP THERE! The clothes were not even close to what they looked like in the pics. The clothes are unfinished, poor quality, asian-sized (medium = small/extra small), plus you have to deal with customs duty because the clothes are probably made in some sweatshop in China. All the clothes i ordered (and were delivered 3 months after purchase) went straight to the trashcan. Dont waste your time & money on this cheat company!

Date of experience: February 8, 2018
Sandy Z. TwinkleDeals Rep
over a year old

Dear Laura,

We apologize for this situation.

We apologize that you have had issues with import tax.
Please check this link: http://www.twinkledeals.com/shopping-faq
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.

Please offer us your order number or please contact us at: https://support.twinkledeals.com/ticket/ticket/index with the subject "complain from sitejabber".

Please feel free to contact us anytime.

Twinkledeals Team

NL
1 review
1 helpful vote
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Niks mis mee.
January 30, 2018

Gelukkig heb ik niet eerst gegoogled anders had ik missvhien niets besteld.
Ik heb 2 hele jurkjes en een shirt voor een habbekrats bemachtigd.
Artikelen doen vollecig aan beschrijving en zijn ruimschoots binnen de levertijd
Geleverd.
Heleen Verstijlen

Date of experience: January 30, 2018
North Carolina
1 review
3 helpful votes
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Don't shop here!
December 19, 2017

I ordered some christmas cookie cutters over a month ago and still haven't received them. Keep trying to contact there customer support but I get no where. They send me a link for tracking information which is invalid. They say they offer a 30 day guarantee but if you don't even get your order by then what good is it. I'll be contacting my credit card next to dispute the charge.

Date of experience: December 19, 2017
Sandy Z. TwinkleDeals Rep
over a year old

Dear Michael,
We regret any inconvenience or frustration that your experience has caused you.
Please note the actual delivery time may be affected by peak shipping periods, public holidays, bad weather and other reasons.
For more details on shipping methods, please click here: http://www.twinkledeals.com/shipping-handling.

Please offer us your order number or you can email to support@twinkledeals com titled as "complain from sitejabber".

Once again we are sorry for any inconvenience.
Twinkledeals Team

Canada
1 review
1 helpful vote
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DO NOT SHOP HERE
December 19, 2017

After ordering a bikini online, and paying for expedited shipping, its been 3 days and they still haven't shipped it out. When I contacted them asking for a refund due to payment for expedited shipping, they didn't respond. I also received the same message about 5 to 10 day delivery. According to Fedex, only the label has been created. Worst company ever.

Date of experience: December 19, 2017
Sandy Z. TwinkleDeals Rep
over a year old

Dear Kimberly,
First, I want to offer my sincerest apologies to you for the issue.

All of our items have a processing time that is shown clearly on the product page.
Please note that the total time it will take for you to receive your order is the processing time plus the shipping time.

Sometimes, there may be delay between scanning events and the website's updates. Once we have shipped the item, the tracking status will take a few days to be updated online by the shipper. Therefore, please hold on for a few more days and try again later.

Please offer us your order number or please contact us at: https://support.twinkledeals.com/ticket/ticket/index with the subject "complain from sitejabber".

Thank you for your understanding and assistanc.
Twinkledeals Team

Arizona
1 review
2 helpful votes
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I ordered a small area rug and I was not pleased with the quality. Per their instructions, I tried to contact them three times via email to discuss a return. No one ever responded. I will not order from them again. Buyer beware!

Date of experience: December 10, 2017
Sandy Z. TwinkleDeals Rep
over a year old

Dear Mary,
We are sorry to hear that you are not satisfied with your order.

All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately at our Support Center.
Please refer to our policy here: https://www.twinkledeals.com/warranty-and-return

Please offer us your order number or please contact us at: https://support.twinkledeals.com/ticket/ticket/index with the subject "complain from sitejabber".

We look forward to hearing from you.
Twinkledeals Team

Texas
1 review
3 helpful votes
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Sent wrong size clothes then acted like they didn't receive return and didn't refund my money. $#*!ing scam artists.

Date of experience: December 6, 2017
Sandy Z. TwinkleDeals Rep
over a year old

Dear Matthew,
We regret that you are having issues with the size of our items.

Before purchasing our products we ask that all customers refer to our sizing charts located underneath the product description on every item page to help them choose the correct size.
Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately at our Support Center.
Please refer to our policy here: https://www.twinkledeals.com/warranty-and-return

Please offer us your order number or please contact us at: https://support.twinkledeals.com/ticket/ticket/index with the subject "complain from sitejabber".
Thank you for your patience.
Twinkledeals Team

From the business

Shop from a large selection of womens & mens fashion clothes, swimwear, shoes, jewelry, accessories at best discount prices with free shipping on Twinkledeals.com.


twinkledeals.com
Shenzhen, GuangDong, China