Pandora S.

NEVER AGAIN. DO NOT PURCHASE FROM FROM YOU FLOWERS! For mother's day 2017, we purchased four different women flowers. The flowers we ordered DID NOT look like the flowers we ordered. For two of them, we purchased premium instead of regular because when you clicked on the sizes off the website, it shows the difference in the flowers from regular to deluxe toopremium. The flowers looked so beautiful that I decided to purchase deluxe. On Mother's day when we got there, it was disappointing to see what was delivered. I was very upset the flowers I purchased was not what was on the website. The flowers shown on the photo were completely different from the flowers that we listed and shown. I could have just bought $9.88 flowers from Walmart and made my own flowers. I would have been happier than paying over $50 for each set of flowers I bought from From You Flowers.

I have returned my items for over a month now, and I still have not gotten my refund yet. I contacted them. They wanted my tracking address just to be sure I wasn't lying about shipping the items back to them. They got back to me and said they'd look at it. Now they're telling me they'll put the money back into "my wallet" so I can spend money next time with them again, but I stated that I will no longer do business with such a business. They the irresponsible. If I never said anything, they would have never given me my money back. But STILL they still insist on wasting my time in trying to put my money into their "wallet" so I can use it again. I told them to stop wasting my time and just put my money back in my paypal like how I originally paid for it. Piece of crap company. Don't do it.

I made a purchase on January 31. I already had the money pulled out on January 31. Today is March 3. I still have not received the items. I went back to check on the website and it states that it is still "processing." It states that within 3-10 business days is when it will ship out, but it has been well over a month. I am still contacting them for a refund.

I purchased over $300 worth of clothes from them. Their clothing is extremely low quality. I would not purchase again from them. In addition, there was an item that was never shipped, and the company did not even let me know. If I never said anything, they would have taken my money and ran with it. I'm very disappointed. The company asked if I'd like to choose something else instead. I told the company straight up that I didn't want to do business with a company that is irresponsible and unethical. Not only that, but the company only gives 7 days to contact the company for a return. Life moves at a rapid speed. 7 days isn't enough time.

I received a defective item. I emailed the company, and they responded that they'll give me a refund of $5 if I go purchase a zipper my own and put it on. I emailed back that I wanted a refund and a label to mail back. I got a response back stating that they will not pay for mailing the package back. I emailed stating that I received a defective item. I did my part in pay for the item. They did not do their part in mailing me a quality item. I will not pay for shipping for the item. It's outrageous how cheap and bad customer service they have. I am never purchasing from them again. What a was of money.

In recent contact with them, they asked me again to keep their product for which I have already told them I've wanted to return four times. I state to them YET AGAIN I want to return the item. Now they want me to "please contact your local post office and ask them how much to return the package to China? And inform us? And then we will decide to return the package back or not." How ridiculous?!
We will refund to you later, would it be acceptable?" How ridiculous is that?!

The resolution: After threatening to report them to the International Consumer Protection and Enforcement Network, two people contacted me though. One allowed me to get a refund. One yet again asked me to pay for shipping again. They allowed me to keep the item and receive a full refund. I received a refund a day later.

***Yoins asked me multiple times to remove this bad review, but I believe people deserve to know about ALL experiences with Yoins, whether good or bad.