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TinyDeal presents a mixed reputation, with some customers praising the affordability and quality of products received in a timely manner, particularly from their German warehouse. However, a significant number of reviews highlight severe shortcomings in customer service, particularly concerning refund processes and order fulfillment. Many customers express frustration over long delivery times, lack of communication, and difficulties in obtaining refunds for undelivered or defective items. The overall sentiment suggests a need for improved customer support and transparency, as well as better inventory management to enhance customer trust and satisfaction.
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They take advantage of their clients to sell cheap copies of the products they are advertising they are selling
Tiny Deal's customer service is inefficient, they think we are fools and refuse a refund that i should normally get. After several contacts over several months, the answer is always "checking post office" or "wait a few days". My order was made in February and we are in June and I'm tired of waiting "a few days" to finally have no refund when I did not receive the article. This website is a scam, it is possible to dois a successful purchase, but if you have any problem with your order, which is very common, they never will do something for you. Tiny deal owe me 230 and refuses to refund me. NEVER order on this site unless you like to play Russian roulette with hypocrites.
A scam shop. They take advantage of their clients to sell cheap copies of the products they are advertising they are selling.
The product I receive is not the one I order, neither the have the same technical specifications/capabilities.
It has the following differences:
It is not from the same brand. I order one JJRC-Q50 and I receive a Xiangdijia *******
It does not have progressive throttle
It does not have demonstration button
It does not have light weight lipo-batter, it is fitted with a heavy Ni-Cd battery
The remote control does not have the same technical features than the one that comes with JJRC-Q50
It does not comes fitted with batteries for the remote control
I order a JJRC-Q50 and tinyedeal shop sent a cheap copy of the product that does not have the same specifications/capabilities. I have no use for the product received and the shop is the only responsible for this mistake and is not willing to pay for a return shipping service, neither refund.
You can't buy by PayPal of you don't have a credit card linked to your account. I gave up for this reason.
It takes more than 5 months to receive money from you when you send me a new not working phone. Very dissapointed! Not buy anoymore from you:-(
По заказу ********************* прислали два электронных термометра. ОДИН НЕ РАБОЧИЙ. Пока мне не вернёте за него деньги-заказывать в TinyDeal больше ничего не буду. На упаковке написано: ******* PO: ******* HUI-******* Q: 84...
Dear Valeriy,
It is pity to see your review about the item. Did you ever contact Tinydeal customer service for help? We could not find your record. We will contact you soon to confirm everything in details before we could provid a solution. Please kindly know Tinydeal will follow it up untill a perfect reasult. Thank you.
Tinydeal team.
Thanks for great products at excellent prices. I enjoying buying from Tiny Deal. Also love the fee shipping products. I will buy from them again.
European warehouse services are really excellent. Fast delivery and very good prices. Greater choice in products would be welcome.
On november 30th 2017 I bought a cell phone (paid right away), they told me I had to wait for a month for the cell phone to be shipped (December 30th 2017) and I accepted, after a month and a week (January 4th 2018) they write me that the cell phone had such a big sell so they don't have any cell phone to send me. These guys are shameless, I won't buy anything again from these unserious people. Now let's see how much trouble I will have to get a refund. I also have another order going on with them about a mobile charger and a simple smart watch and they came with the same stuff. Your article has such a huge demand so we don't know when we will be able to send it. If they don't have the articles they shouldn't show it as available and take payments.
Dear Nikko,
Sorry to let you wait. This item delay beyond our expectation. If you do not need it any more, please request for a refund. Thank you.
Tinydeal team.
I've been purchasing on this site since 2015 and every transaction went absolutely fine!!! Recently got some car chargers and cables
Excellent pen - writes a thin line. Ink is not smeared also on sale there are changing rods for it. The store delivered quickly.
Good price. The order arrived well
All perfect. The product, the price and the shipping time
I will buy again at TinyDeal.
Todo perfecto. El producto, el precio y el tiempo de envio. Excelente Tinydeal y el OnePlus 5.
Sobrio, refinado, un impecable acabado metálico. Buena señal de telefonía y WiFi
Los mejores precios que encontré en la web, mucho más barato que en otras páginas chinas. El envío demoró demasiado tiempo, las cosas tardaron 70 días en llegar.
Dear Christian C.,
Sorry to let you wait. It also depends on how shipping compnay works. We will manage to some other better shipping ways. Welcome to buy again here at tinydeal.com
Thank you.
Best regards.
Everything I bought arrived in time and without any problem. It is good to shop this way. It is not my first purchase and for sure will not be the last.
The store is excellent. The quality of the goods is at a high level, as is maintenance.
I often buy goods here, no complaints (Магазин отличный. Качество товара на высоком уровне, как и обслуживание. Часто приобретаю здесь товар, жалоб нет)
Bought stuff but arrived not working, poor service although I buy in bulk allways, not buying again. Not good in customer service, only after money
Dear Jeffrey M,
We feel pity to hear of your unhappy experience. Please could you tell us some details of your order so that we could follow it up. Tinydeal will provide a satisfied solution. Please give both you and us a more chance to make things better. Tinydeal is ready for help. Thank you.
Best regards.
Tinydeal team.
Good store. I used to buy a phone and a tablet there. Quickly delivered and in excellent condition. Convenient selection of goods and good prices.
TINYDEAL better and best website for buying from Internet experience beautiful and amazing from me personally.
Great product, everything went fine, thanks! Received the item in time. Transaction went really smoothly. Recommended seller.
Answer: Hi, your order would be shipped out from Hongkong then transiting to your address. Wewill send email after everything's confirmed. Further information, you'd better contact Tinydeal customer service https://help.tinydeal.com/contact-us
Answer: We have our own suppliers. Welcome to buy if you like it.
Answer: We suggest to answer that email directly. Or you could also tell us the order number then we will do best to correct and confirm with you. Best Regards, TinyDeal Team
Answer: Dear, The link will guide you how to sign in Tinydeal, pls click: http://help.tinydeal.com/faq/detail/549 Best Regards, TinyDeal Team
Answer: Waste of time you would have more luck finding Lord Lucan worst on line trader ever sorry you have been done much like the rest of us.
Answer: No definitely not promise the earth and they keep that promise because all you get in return is dirt
Answer: Keep nagging TinyDeal. You may obtain a partial refund. Avoid TinyDeal in the future
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Dear Daniel,
Please tell us which product it referrs. Or you could reply former email to customer service. Tinydeal will follow it up and provide the best solution.
Thank you.