If you want to experience terrible customer service then shop at tiny deal, if your item is lost in transit you will not get any form of refund. Just diatribe, after diatribe, of 'wait', 'more time please' 'we will check at post office'. I must of invested 4-5 hours trying to get an amicable settlement but it was a wast of my life. I get 3 months of this rubbish and nothing. Save your money buy else where. You have been warned.
One other point, when seeking a refund via paypal they reported a false (someone's but not mine) tracking number, to try to scupper my claim and convince paypal i had received my item.
You want to deal with these people, they just pray nothing goes wrong...
Hello Ezargud! Thank you for placing an order with us. We hope that you will enjoy the pool cleaner for as long as possible and that the weather will be your friend in order to relax as much as possible. We hope to see you again in our virtual store and to impress you further on with out products and competitive prices.
Krásny deň Ezargud!
Respectfully,
Your friends from vidaXL