53 Reviews for TigerDirect
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first order ok second order SUCKS ,No hard drive installed. Tigerdirect needs to focus on Quality assurance before it leaves their wire house shipping.In ref to a security camera outfit BF 84500 K Guard.
Another excellent electronic online retailer. I would highly recommend this site as well newegg.com
1) Tried to order a gift card with their V.me Visa checkout promotion ($20 off $100). Told me I couldn't price match the processor I wanted because it was their "lowest price". Couldn't use my V.me promo after canceling the transaction.
2) Tried to order PC memory using their own sites code. Code would not take. Chatting with support and they said they would have someone call me. No one did.
3) Ordered a flash drive at their promo price. They cancelled it saying "out of our control". Stock is out of their control?
4) Tried to get help with V.me issue listed in #1 above. Support said they would have someone call me, no one did.
Bottom line: their prices are no better than competitors and their customer service is far worse. Why would you bother?
They don't have enough support on the floor to help you and it can take several minutes before you're helped but they do have one of the best bargain deals where you can actually go in and pick it up.
Honestly, there's not much else to say. This and Newegg are the only 2 electronics retailers you should ever bother with.
I can find everything I need from PC's to TV's. I love this site.
I get all my electronics here, they match any internet price i find and I can get it local and right away.
i bought a refurbished desktop tower for my father from Tiger Direct. He is very happy with it and the tower looked almost brand new. Searching for specific specs made my shopping very easy. Their prices are almost unbeatable and the selection is very good. I took one star off because the site is a bit cluttered with so much information about specs, reviews, advertising, etc. Not as cleans as I'd like.
I have made a few purchases from them. So far so good. Have purchased a Motherboard/CPU/Memory Combo, Cables, USB flash drive, all delivered as promised.
Store has a decent selection, good prices on computer parts. Overall a very positive experience I would recommend.
I was fascinated by the positive reviews on this site especially compared to all the horrible negative reviews on other sites. Check out Epinions.com for all reviews in the past 3 years. I buy a lot of electronic and computer equipment. These guys are scammers - bait and switch, delete negative reviews (including mine), misleading product listings and false deals. They cheated me out of money and now won't acknowledge their false product display. I'll stay with Newegg.com and Amazon from now on.
When I first encountered this website, I was pretty sure it was a scam. At that point, I hadn't heard of Site Jabber, which is too bad because I spent a lot of time doing extensive research on the web about TigerDirect. I was afraid it was a scam because the prices seemed outrageously cheap -- like they were trying to lure me into purchasing something and then never send it.
Well, as it turns out, TigerDirect is in fact a legitimate website, and I received my electronic cables for a pretty insanely cheap price. The website is really user friendly and well crafted. I've gotta give this one 5/5.
Hope this helps.
Very organized website. I purchased a product through them and I started getting emails on the updates about my order. Providing information about my order tracking. Excellent service
I have bought 30+ things from Tiger over the years. They are my go to site for all things computers. They even have video games now too.
As a Tech and small business owner Tiger Direct is my go to store. They have a knowledgeable staff, courteous, 98% of the time items are in stock and convenient. They get a thumbs up from me.
Bought a Acer computer from them and they "give" you a free gift of anti virus protection for 6 months. Then a recurring credit charge occurs afterwards to continue to get the anti virus software. They give no realistic way to cancel the recurring charge as they require the serial ID number from the retail packaging of which I never had as it was directly put on the pc. No other way to cancel the charge or get a refund. I won't do business with them ever again. If you do, make sure you uncheck their free gift of anti virus software.
Easy to use. Great products and great prices. Always deliver within their deadlines. Love them
Not a bad site for computer parts, prices are about average. Still lower than Best Buy, but slightly higher than Newegg. I have not had any problems with this site. Would reccomend.
Good customer service. Parts are good. Nothing to write home about. They do have a good return policy. Warranty is handeled well.
My husband bought a refurbished laptop from them. Saved us money and it's like new. Good pricing compared to best buy.
At tigerdirect.com you can always find great deals. I get calls from "one-source" IT suppliers who want to do all my research for me and then save me money. Nine times out of ten they can at best match the tigerdirect price, but most of the time tigerdirect is a much better value. Buying and shipping are a snap, and customer service is always knowledgeable, courteous and helpful. First place I shop for IT hardware, and usually the last.
They have great prices and really good refurbished laptops which save money. I like buying from here.
Customer service could be better, but merchandise came fast. packing material could have been better also, but nothing arrived damaged. Still OK.
I recently purchased an HP computer from this site, as a friend suggested the link. The ordering process was very straight forward and I received my item very fast. I was pleased with the ease of ordering, I just had one problem, and that was they continue to send you various e-mails on using their "free" one month trial of norton or one of those other virus protection programs. I hate those programs, and the majority of times, they are placing virus's in your computer, and detecting them, and making you feel like the program is actually doing something. Other than that, amazing deals.
We bought a refurbished computer and a one year extended warranty. One week before the warranty was to expire the comp. completely died. We had to pay for the shipping return, but we got our complete money back that we paid for it. It was like we'd rented the computer for $15 a month. Really couldn't beat that. Only problem of course is if you don't remember to back your stuff up you will lose it. But that's one's own responsibility.
Nice clean site that has great deals. I recommend them for generic electronics
Placed an order..... it got indefinitely backordered (phone support says they'll NEVER get another one of the item in question) so I cancelled the order..... they are STILL sending me backorder emails, and it's been almost a year.
What a crappy site!
havent had the best luck with these guys, CPUs sent with bent pins in the past, OEM stuff is packed terribly, but some of the HDDs and SDDs are a steal, perhaps worth the hassle if you are pinching pennies.
This site has a lot of great deals, it's worth checking out!
I discovered this site a few years back I definately recommend it!
This is a great electronic site to buy from. My family and I buy from here all of the time. They have great prices and great delivery time. We are always satisfied. You should try it.
they deliver what they sell.
I heard of Tiger Direct about five years ago.In July of 2008 I ordered a laptop computer from them.It arrived the next morning.Works great,no problems with it.Since that time I have purchased other electronics.Not once have I had any reason not to be pleased with service or quality of their offerings.I now have a 60" Sony TV from them.They are the best retailer I have ever done business with.
For the past 10 days now I have been unable to access this site,
sometime ago, a case was filed in the course,
I don't know the result,
but I think I care either!!!!
did I just say that,
guess I did there are many online stores,
I can shop from
I used this website in building my PC. they are hit and miss with their prices, but do have a very large selection, and categorize their merch really well which makes it easy to find what you looking for.
Their barebone kits are also very helpful to get you started.
i bought a refurbished i touch for $160.00 it lasted 3 months. now i'm out $160.00
don't buy from tiger direct
Set up an account and placed an order with next day shipping on a Thursday. Within an hour I received a call from them stating I needed to verify my address, The CSR then did some kind of search on my address and said I had to verify by calling him back from the number he found listed as my address, which was the number to my neighbors apartment which is listed at the same address as mine. I explained to him that this was not my number, and he started insisting that it was. After pissing me off for a few minutes with this stupidity. He finally said there was another way, he insisted I give him my social security number! He finally "released" my order and I asked him to verify it would be here on friday, and he said it WILL be there tomorrow. UPS is now telling me it will be here Monday. I will never order from them again. They don't know what they are doing, they insult their customers. and allow you to waste your money on shipping when they can't deliver what they promise. Total fail in my book.
No Problems, it's realizing do you need the stuff, most of it is useless, until you hit the right day!!
Tiger Direct always has great prices on items I need for my computer repair business at competitive prices. Shipping is fast, everything is very straightforward. The one time I had a problem (UPS smashed the package to smithereens) they were completely responsive and arranged for a replacement item to be sent via 2-day air. Definitely a website I have on bookmark!
Tiger offers you good prices, good products, presales assistance, FAST, FAST shipping, and definately after the sale backing when needed. If you feel that anything is not 100% to your satisfaction, pick up the phone and Tiger will make you happy!!! This a company you can buy from with confidence and trust! Same company as CompUSA.
Bought a supposedly new Plantronics Bluetooth Headset and when I received it, you could tell it was used. When I called, they were supposed to send out a label for me to return it, which I never received. After waiting so long and it was never sent, I decided to try it out, and it didn't work. Needless to say, by that time they said it was beyond their return window. Obviously it was used and that is probably why they had received it back in the first place.
Being a computer professional, I often find myself looking for great deals on relevant technology. Tiger Direct it a great place to start! Shipping, price and customer service are top-notch. Many items qualify for free or reduced shipping. I have used them dozens of times and have never had a single problem.
This website is great. You may be able to find the stuff on here for cheaper at other stores, but if you live in the Midwest near their Naperville, IL warehouse, the speed at which you receive your items compensates for it. I usually get my items either the next day or two days later, as long as I order by 4 p.m. CST, with their regular shipping.
This website always has excellent prices and great service. It is my "go to" website of choice for anything pertaining to computers. They don't always have a huge selection in stock, but they usually carry something close to what you need. They have an outlet store located in Raleigh NC and I used to shop there all the time. Can't say enough good things about this seller!
I just bought a new computer monitor on this site for a very low price compared to other major electronics retailers (Best Buy, Amazon, etc.). I used Google Checkout to buy it, so I didn't have to give the website my info, and everything came as ordered in slightly less time than they promised. The site's a bit of a mess, but overall it was great experience. What I can't vouch for is Tiger Direct's customer service because I didn't have to deal with it. But if you're looking for a deal on electronics, this seems to be the place to go.
very good prices on a pretty decent selection of computer stuff
Short but sweet. Bought form them a few times. Always got the right part I ordered and genearaly some extras in the box to say thanks. Stickers etc. Nothign worth anything of course. But seemed like a fair deal to me.
Purchased an HDTV from tigerdirect. It didn't work! I called customer service and was met with an arrigant person that wouldn't let me complain to a supervisor. Return process took almost 30 days and they charged me the origional shipping.
Do not buy from this website any more. They changed policy, now you can't return to warehouse, and you have to pay shipping, no matter for what reason you need to return... Also, you have to use their shipping box, otherwise, they won't credit you.
They changed their policy just to make it is hard to return, or give back your credit.
Great site for the do it yourselfer. Very competetive pricing.
i don't trust them thay don't seem to care how they treat there custumers i have taken them to small caims and they have defaulted they are trying to settle with me they will give my money back but they don't want to give the 68.00 court fee,s back or ship the original computer eather they want to chage me more money