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I ordered two dresses from this company. Their promised delivery time was extended from 10 days to weeks and so the dresses arrived after my holiday. The fit was so tight I couldn't get into them despite ordering larger, the fabric was cheap and not as the photos. After advice from PayPal the items were sent back recorded post but I have received no refund. Do not deal with this company.
I placed order for 1 dress from Tidebuy website and I was so happy with the awesome dresses; Ill always buy other items. One nice thing that I actually liked is that you dont come across these dresses in local shops. I got several praise on the Silk Linen dress I bought whenever I wore it to any occasion Jone."
Huge selection of products to choose from and intelligent filtering that allow you to narrow down your search to find what you are looking for. I had to return one pair because it didn't fit and the process was easy/refund was issued in a timely manner.
I love this site!
I have ordered many beautiful pieces from this website! The quality and the beauty of the fashion just surprised me. I just can't get enough. I have told everyone I know about this website. I will definitely be ordering again next time.
I recently wrote a very clear and direct review of purchasing a formal dress that did not meet the standard set by the manufacturer in color, fit or quality. They have decided to accept a return and offer a full refund upon confirmation of the shipping transaction. Although I was disappointed in the experience, I wanted to report that they did finalize an appropriate customer-friendly resolution.
This company is amazing! The delivery was fast, and all of the items were as expected. The pictures provided online matched up really well with the finished product. The professionalism is impressive within the company. I ordered some swimsuits and cover ups, and they were perfect for the bargain. Good quality and a good price!
I ordered my prom dress through PayPal with this site and and after calling them twice to make sure they didn't forget about my dress because they kept telling me different days to wait but I finally received it April 8 after I ordered it March 21. When I recieved the dress it was beautiful. The only thing is I went and ordered the dress according to the size on their charts but it is way to big so I have to get it altered but if you should order from here get it at least 2 or 3 sizes down from your size on the chart. But other than that the service was great and I have to mention that I Also paid for express shipping and threat stitching in the inside was perfect and I would order from them again.
The worst company I ever made deal with. The item was broken, i had to prove it by sending them pictures of the purchase. They lost my custom size dress measurement, it came out couple of weeks after. Never going to order from them again. Do not waist your money and time.
Really love how they have a large range of clothing that you can choose from
and the site is pretty simple to navigate around as well. Ordered a few dresses and tops and they shipped relatively quickly, so I was quite happy with that. Just be careful with the sizes because they're a little small so I would recommend ordering a size up. Overall customer service was a delight to deal with when I emailed them about their shipping process, since I needed the dresses before I went off to my vacation.Overall a great experience and would shop here again.
I ordered two dresses from Tidebuy. They arrived in a timely fashion, but, unfortunately, they did not fit me. I emailed the company for instructions on how to return the dresses and get a refund. They sent me the information. I received my full refund to my paypal account very quickly.. Just can't believe it because some companies deal the refund so slowly. You can't get any better than that! Oh, and the dresses were lovely, but just didn't fit.
I heard that it runs smaller then size so i ordered a bigger size and it was a little bit big for my feet. I think it is true to size!!! Its a really shinny pretty black and the insides are SOOOOOO COMFY AND SOFT!!! it was worth the money and i might buy it again!! I AM INLOVE its my new favorite pair!!!
After our last review, the website contacted us and promised to solve the problem as soon as possible. They apologised and made sure that everything would be fixed and they would work it out, and they actually did. We received our order within the following week to the address we provided. Not only that, they also gave us a coupon code voucher to satisfy us.
We are pleased with how the team was very caring and thoughtful, and although we were so mad and unpleased with their service, they tried to overcome the problems in a good caring way.
We thank them for understanding, and we hope they do not repeat what happened again!
I love the dress. It fits perfect. According the the M sz measurements, it should fit big at the waist but it fits perfect. measurements are a little off. The garment descriptions are very accurate except that the description says that it is very stretchy and is ts medium stretch. I love the print color and it is well finish.
It's the time of the year and I needed boots and TideBuy had a good deal going. I easily found what I was looking for - very self-explanatory. I have been a member since October and the selections given by the style expert were awesome. Also, the quality is great and I love it.
They take forever to deliver. Don't plan to wear their products for a particular occasion because you gonna end up with disappointment.
Unfortunately, their items don't look as they appear in the pictures on their website. The material is poor and fake.
I have order XL just to be shure but the dresses i have orderd are not even L.
I have orderd 5 items and recive only 4.
with this site I ordered a lot of stuff for my wedding
everything is very fast and there is the same as in the pictures
I'm very important because it was the wedding the most important day in the life
entrusted to them and you to deliver the best things for your day
Ordered 3 items in January and ordered 3 weeks before the event that I needed them for. But there was no response after they took the money and no update on the website either. I sent multiple emails and finally got a response that they have high volumes so it will take some time. So I told them to refund the money I paid for faster shipping. They refunded the money but I later realised they had also cancelled one item out of my order! 2 weeks after my event had passed, I still had no update on my items. I had to CALLED CHINA to get an answer! They said it will be shipped the next day. Looked on their website and it said item is shipped so I was finally happy with that. Another 2 weeks later my items still hadn't arrived. Emailed them again and I got a reply that they are busy and my items will be shipped in 5-7 days! Basically they lied to me that my items were shipped earlier! I FINALLY got the 2 items yesterday and they are SOOOO UGLY! The quality of the material is so cheap and the dress is just so tacky and budget looking. I would never wear it. I've just emailed them that il send it all back to them n I want a full refund. Let's see what they say, if they reply at all that is. So disappointing! DO NOT ORDER FROM THIS PLACE!!!!
77 Questions & Answers
Thanks for your question here. Tidebuy is a super online website for all kinds wedding dresses, special occasion dresses, high heels, day dresses and so on. You can just feel free to shopping at Tidebuy. Thank you very much.
Thanks for your question to us. Very sorry for your question that we can't cut half of the processing time, because each item has its own processing time which is made by our workers. Thank you very much.
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