i bought a long prom dress for my daughter and she is very happy with it.
Room 19A, Building B,International Apartment, No.28 XiBaHe West, Chaoyang District, beijing, beijing, 100028
194 Reviews for Tidebuy.com
I ordered a dress, it was delivered, but unfortunatly there were defects..
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I have lots of problems with this company. 1/ They didn't finish my dress till I emailed them 3 times to ask them to hurry, took 22 days to finish. Dress came 2.5 days before my wedding day. 2/ Name of the dress is half sleeve, I gave them measurement for half sleeve. But I also noticed they asked for arm length measurement in their own measuring guide below the dress info. So I gave them the arm length measurement as well. They made it long sleeve for me! I never asked them to change it to long sleeve. And they blamed it on me. They said I gave them the arm length so they thought I wanted long sleeve. If I wanted long sleeve, I would state that in my message. I DID give them half sleeve measurement. They did things on their own and they said it's because of me. 3/ The hip is way too small for me. Their measuring guide says "Hip is about 7 inches below the natural waist line". But it's not the widest part of my hips. They shouldn't say it's 7 inches below the waist line because it is NOT. I couldn't wear it. I couldn't get it altered either because the lace surrounding the dress does not have big enough extra margin to expand. So I had to rush out and bought another dress in a store to replace this one. Their customer service is really bad. I had to email them many times about my dress and waited 3 days for a response. Their online chat is even worse. After only 3 questions the customer service rep asked me to email him although I had urgent issue that needed to talk with them right away. Now I'm on my honey moon but I still have to email them for a refund because I couldn't use that dress at all. I opened a dispute on their website and they asked me to email their other email address with pictures. I already did that and they got back to me saying I should check the hip size of my dress again, without any mention about a refund. Why do I need to measure the hips again? It's obvious that the dress is too small for me, and my wedding day also passed. They don't want to fix any problem, and they don't want to give customers a refund if something goes wrong. Their price is not cheap either. My friends recommended other websites which they already ordered from but I chose this one because they had clear pictures. I thought they would be a responsible company. But they are not. Everything they do is every slow and unprofessional. Be careful when buying from this company if you don't want to waste your time for the hassle they create.
They are a bunch of rip offs, charge so much money for a dress not even sewn properly. There were so many imperfections on the dress I could hardly count, threads were hanging ever where. They are not will to give back refunds either. Wish I had read the reviews before buying.
It will be not wrong to say that tidebuy.com is the best site to shop online. It is offering not only dresses, but also sandals, bed-sheets and numerous other things that can attract you. You can find every sort of dress for your own choice i.e. either you are looking for a formal dress or to wear on events. A valuable thing about this site is that it keeps offering discounts and promotions on new things. This site is just fabulous one!
I Ordered two gowns from Tidebuy. both arrived with faults which were not taken care of or acknowledged by the company at all. the first gown had a minor fault which i would have easily overlooked except that the company's treatment of my inquiry brings me here to write this review, on the second gown i never received any reply to my emails to their service line, the fault was that they had sent me a completely different colour dress than what i had ordered. the issue was never acknowledged and the emails were never replied to.
I had a wonderful experience with tidebuy. Day dresses are my favorite ones, and the layout looks like a paper magazine. When I saw it, I knew it was one of kind. I love their fast delivery too. I highly recommend this store. Thank you guys for a wonderful job.
I am recommending tidebuy.com to all my friends as have tasted nice stuff there. I have ordered dresses, skirts and proms from there and every time I shop at tide buy I always get the best from tidebuy.com they also ensure that what you ordered for reach your desired destination with no delay. Customers staff always act immediately when contacted and also the exactly item you had ordered for reaches you and above their pricing is really promising.
My husband was going on a series of business trips about a week ago and he wanted me to accompany him. Since we would be doing quite a number of business dinners, I wanted to be sure that I had enough evening wear for the one week I would be traveling with him. Being the early bird, I logged onto tidebuy and ordered the best evening dresses i could find. That was a couple of months before. However when they arrived I had lost some weight and the dresses did not fit as well. When I called the store with this information, they were very helpful. They offered me either a refund as soon as I returned the clothes or a new size of clothes. Pleasantly surprised I chose the latter and I was happy with the choice of shopping on the site.
I ordered a dress from tidebuy about a month ago, then the next day i staarted reading reviews posted here and i became worried that i have lost my money. Ihad completely forgotten about it when i received my letters their was a package and the dress in it. Its just what i had ordered and it looks good on me. Not the low quality dresses one would think, very nice fabric. I emailed company to tell them my dress has been delivered.
i'm so aggrivated i can't even see straight. i left a review on their website and of course it was never published. customers never see real reviews of purchases because this company has no integrity. fit was amazingly off (there was a huge gather of material that made a pooch over the stomach area. NOT a dress design as i was told for one of the excuses for the defect. the lining and the fabric were sewn differently causing that effect.) i sent pictures. then i got the run around. nothing was ever done
If anyone's ever considered buying from an international reseller called "Tidebuy", I warn you to avoid this company. There's no customer service and the web site is really fishy (erratic reloads, timers, and questionable in nature and grammar). I bought a dress from them, thinking the reviews were positive and legitimate. Everyone had something nice to say. When I received the dress, it was not only incorrectly designed, it was poorly made. I've asked for a refund as well as coverage for the shipping and handling (which they even claimed not to charge on this particular dress) and it's been several weeks since my first email was sent. Weeks later, no reply. I sent out more emails today, using every method of contact possible, even going through PayPal as an intermediary. Still no effort. I've been scammed. Tidebuy.com = bad news and bad luck. Not sure what I'm going to do with the dress. BTW, it was supposed to be my wedding dress.
Ignore all 5 stars reviews. Tidebuy.com is a scam. My sister bought a wedding dress..the dress is different than the picture they show, very low quality and the chest area is VERY big. We tried to contact them,,but they refuse to give us the refund. Totally fake and scam...DO NOT BUY FROM THEM..
I like this site because it offers the user a wide variety of dresses to choose from. When i was buying a dress i had in my mind decided was going to order one of those mew 2013 dresses, but when i went through their day dresses and maxi dresses i had changed my mind. I even included a celebrity wig.Their affordable price made me get all these stuff at one, now waiting for the delivery. Can i track my order?
I was unfortunately naive enough to not read up on tidebuy before I bought a dress off of it. Thankfully I read reviews today and cancelled my order as soon as I could. Hopefully they figure it out and cancel the order before they "tailor" my dress. I'd rather spend $200 on a dress that I'm sure of than $100 on a dress that would probably be the equivalent of a burlap sack.
ordered some lingerie from there, they were ok, took a little time to arrive, about a month and a half but they were ok!!
Order a dress for prom. Dress never even shipped prior to the dance. I sent message, after message. I kept receiveing an "automated reply" with the same message saying; your order is being processed, please don't worry! When I tried to call the company...The phone number was disconnected!!! When I filed a dispute and asked for a refund, the screen to open a dispute kept erasing my message and blanking out. Took me 15 tries before it went through...Then it never even showed up in the system. This company is a JOKE, if its even real! Now, I am going to file a FRAUD CLAIM with my credit card company. What a NIGHTMARE!!!! DON"T EVEN THINK ABOUT TAKING A CHANCE WITH THIS COMPANY.....SERIOUSLY!!!!
Same story as everyone else's: Dress doesn't fit, quality is poor, they won't refund it. Very poor customer service. Do NOT buy from this company, or ANY OTHER COMPANY who has reviews like these! DO READ reviews BEFORE buying! (I am telling myself that! Trying to learn from my mistakes!
DO NOT BUY! I'm serious, I read some good reviews and ignored the bad ones, thought I might be lucky! Well, no! And you will probably be in the same situation if you don't listen. I bought a dress for a wedding party that was size M and I specifically read the measurements for this size, and based on what they show, it should fit. But it didn't, too small in the back, plus the dress that cost over $200 (not cheap I would say) looked terrible, very disproportional, "goofy" quite, not like pictured. Of course they said it's not their fault and they don't refund anything if it's not their mistake. Even if their refund policy states "if there is a quality issue", I'm not sure what they understand by "quality issue". I still have a suborder processing that I have requested to be cancelled, but I am sure they will not do it. Of course their dispute page does not work...so convenient. I opened a dispute with Paypal and next I will open one with my bank. They are just some charlatans!
The article I bought was never delivered. After what, I had to claim it for three months before they accepted to sent it again. Today I receive a notification saying that I owe FEDEX the cost of sending the parcel, which, by the way, is half the price of the item!!!!
DO NOT BUY ANYTHING FROM THIS WEBSITE!!!!
Horrible horrible company. I ordered a 12 - it fit my staff person who is a size 0. The dress was poor quality, didn't match the picture at all and beads are already falling off within a week of receipt. They say you can dispute it, but the site doesn't allow you to file the dispute. Horrible business... DO NOT BUY ANYTHING FROM THESE PEOPLE- EVER!
DON'T BUY ANY DRESS OR CLOTHES, THE USUAL SIZE ARE NOT RIGHT, THEY DON'T WANT TO GIVE THE MONEY BACK, NO REFUND, THE "FREE DELIVERY" ARE ACTUALLY A TRUELY LIE, YOU'LL HAVE TO PAY AFTERWHILE THE TRANSPORTER. THIS IS A SCAM!! DON'T BUY ANYTHING!!
Has anyone ordered from this site before?? Im considering it, but i really dont want to loose any money, because then i wouldnt get a prom dress at all.
Don't do it...ordering from china is never a good bet
I ordered m and my daughters dress for my 50th birthday on May 4,2011 and tried to put in my track my order and it is coming up hat they dont have that order. Can someone please tell my how to contact tidebuy
it says 3-8 days, but how long does it actually take to recieve a dress after processing with normal shipping?
Finally found a dress for my daughter's sweet 16. However, I am a little worried ordering overseas, as there is no action I can take to take refund or guaranty the dress is what I ordered.
how long after i place an order does it really take for me to get it n can i get it to me in Jamaica ?
I'm scared. :\ My mom just purchased a wig off Tidebuy.com , 233$ for x-mas, for my embarrassing Alopecia. I've seen all these bad comments & now I'm worried that she just lost most of her money & the Item will never be shipped. :( Please tell me there is still hope that it will arrive within the time specified on their page!
If it's any help, I sent an e-mail but KEPT MY TEMPER. i showed i was a little annoyed and concerned, but i showed i was understanding more than anything, and they upgraded my shipping for my dress that would've been $40 for free. but don't trust pictures, they were all knock offs and you could tell :/
Hello, i bought a tidebuy wedding dress on the 17th jan 2012. They messaged me and advised me that it was chinese new year and that my order would be held up, i didnt get offered a refund! they just said it would be done asap.
I must say that DONT RING THE NUMBER THEY SUPPLY! of Telephone : +86-10-64476833 / +86-10-62905773 as this gives you a automated message to ring number 0843 2897904 - i was listening to music for 40 mins when they said they would be open. It cost me a fortune!!! and they didnt answer. If i have a question i just message them through the message options on there site. I do get a reply but its never really a straight answer if that makes sense! my dress is due to be dispatched in 2 days!!! we will see!
Once i receive it i will be doing a review poss on youtube ect. I think for the money that id paid for my dress its well worth waiting for surely? lets just hope its as i want it x
I ordered a prom dress from here and had it custom made. Well apparently custom floor length means knee length in China! I have sent pictures with a measuring tape showing them 36" and I ordered 56". I have sent at least 30 e-mails now and they just keep saying it looks beautiful on her and she should just keep it! We don't want a short dress but I can not make them understand that! So apparently a picture does not say a thousand words because I can not get through to them at all. Keeps getting e-mails that say the pictures do not quailfy for a refund! Seriosly mad.
I want to buy this dress:
from tidebuy, And I was wondering if anyone else had purchased it and what the result was.
I want to buy this dress:
from tidebuy, And I was wondering if anyone else had purchased it and what the result was.
I bought a dress at tide buy and immediately after puchasing it the language of the website changed to Chines...I don't understand a word and don't know what to do...!! can anyone help me please??
i ordered my dress april 10th and my prom is may 4 do you think i will recieve my dress by then?
well i ordered a wedding dress and i want to get my money back. i have not received the dress yet but they are giving me the run around every time i ask them a question. i just want to forget about this an d get my money back.
i ordered two swim suits off of tidebuy.com and after reading all of these comments im afraid i will not receive it or it will be the wrong sizing. Has anyone else ordered a swim suit off the website? please let me know because im scared to death and summer is coming up soon!!
This company sells cheap faulty rip offs of the original. My daughters dress is just awful I will attach pictures. I have emailed in detail explaining the faults, they just reply saying she looks beautiful! Paypal are aware, lets see if they do anything about it?
Karen Lin says:
This is by far the worst website. They don't honor their cancellation policy. They don't answer your e-mail until the cancellation hours is expired. Then Tidebuy told me all the materials were tailored with full understanding that PayPal already posted a dispute on their web site.
I sincerely doubted this company's business operation is not honest and responsible. I learned a $445 lesson and advise no one should even considered to buy anything from this web site.
I ordered my dress May9, 2012. I ned it by June 15, 2012. I have emailed previously. NO response. No tracking#. Help. I am stressing.
Just a quick 'public service' announcement! Tidebuy.com also appear to own dressbraw.com, and that site too has quite a few reputation problems. Always research a site before you buy.
..anybody has any idea about BRIDESLEE.COM?..Was thinking about getting a wedding dress..Now feels a little bit sceptical though,after reading all the reviews about TideBuy..There is no review about BridesLee so far here..But still sceptical,because its dirt cheap..Any suggestions or ideas?..Thanks.
I have to redraw my comment of Tidebuy.com. After a week, they refunded me with the full amount.
Hi there I purchased my wedding dress recently from Tidebuy which I recieved it today.... I knew straight away there was something wrong with the dress I showed a friend of mine that knows clothing fabric and sadly informed me that my dress was made of CURTAIN FABRIC!!!!!! I also found a purple stain on the back of the dress, the dress still had a pin in it to hold the fabric in place :@....I was and still am in shock my wedding is in 4 weeks time and I have NO DRESS and NO IDEA on what I'm going to do.... This was supposed to be the dress for my special day I am soo upset :'(
For THOSE SPECIAL LADIES LOOKING TO BUY A WEDDING DRESS DON'T SHOP AT TIDEBUY THEY ARE EVIL MONEY HUNGRY DOGS!!!!!!!!!!!!!
Does anyone have their address? I can not dispute it with the bank until I return the item. I can not find the address anywhere.
I have contacted them and they sent me automated emails saying the same thing and when the lady called from customer service she kept saying, in order for my dress to be the quality that i would like it to be and she got rude with me along with telling me estimate different dates. i ordered my dress feb 10, 2013 and they say my dress wont be here til the week of my wedding. then i called back on the woman gave the phone to another chinese lady and she said that she didnt know when i would recieve my dress until she talked with a the tailor who makes the dresses. Then she said that they wioll just contact me by email than via phone. I also got a message saying something about a Chinese festival.. im very upset cause from their email my dress is suppose to be here by March 14, 2013 and my wedding is march 16, 2013, i dont know if i will need to get the dress altered or anything and if i do it will be too late. i think this is a total scam and they should be closed down by whomever goverment wise or whom ever can. i have never until this day and week had to write a bad review of anyones company cause im a big supporter of business but this is absolutely ridiculous of the customer service was poor the refund they wont give you they tryt o give you a run around and they rush u off the phone along with hanging up in your face, just not to give you the money. Very sad case, my wedding is in 28 days and dont know what this dress is going to be like nor do i know if i will be a ble to fit it or need adjustments
What can I say "poor customers" thanks for telling others! I actually was experiencing troubles with other website and thought that tidebuy.com is a serious website. Honeslty, I already made a wish list what to buy (never bought from them though) and having troubles with other websites I searched this website's reviews and glad that I found these comments. I erased all my emails from tidebuy and even threw at them some dirty emails. Their pictures look atracted but their products are trash. These Chinese people think we americans are stupid. They are some lost, poor people. I'm sorry but just reading all these comments makes me MAD!