I paid.95 cents for information I already knew, the information I needed was blurred out. They wanted 9.95 to d
Show me 3 numbers thay I was looking for. I'm goin back to phone books, someti.e the intervals can be so...um...is full of hustlers and liars.
AMD I RATE THEM A BIG FAT 0 I HAD TO GIVE ONESTAR, BUT I HONESTLY WANT TO RAT IT A NEGATIVE 5
I discovered that Spokeo have been debiting my account via Paypal (which I don't use) for almost a year. I have lost more than £250 over this time.
I never signed up to this company and have had no feed back from them.
Seems that this is complete ripoff company
Dear Requester:
I am sorry to hear this. I received your customer review to the Sitejabber.com page for Spokeo, on February 7,2025 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
This site will NOT show records. I am trying to find records of my son whose identity was stolen and this site does NOT SHOW ANY records except where he lived over 20 years ago. And all their customer service could say is sorry! No refund! WHAT A SCAM.
Hi there, J G:
I am deeply sorry to hear this. I received your customer review to the SiteJabber.com page for Spokeo on February 10,2025, regarding our service, and I am happy to assist in resolving this matter.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates. I apologize if this was unclear.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks!
- Spokeo Customer Care
Total rip-off wont refund you after you cancel! Refunded $11.95 of the $29.95 after canceling don't know were they came up with this number i paid $29.95 for a monthly subscription. The information i got wasn't even good information TERRIBLE!
Dear Ken:
I am deeply sorry to hear this. I received your customer review to the SiteJabber page for Spokeo, on December 4,2024 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks!
- Spokeo Customer Care
Total scam! They say one price.98 for the info, but don't only give you basic information that's already online. Then they say $29.99 will give you the actual info, then they charge another $19.99 for again, the rest of the info, then again charge you...another $20 or $30 bucks for more info. I gave up after the first $50 I was charged. I mean, it's info that is on cpac already. Basically I should charge them. NO REFUND. Total joke. Go-to any other site... seriously, any other site, just not this one. Absolutely not worth it.
Dear Shaine:
I am deeply sorry to hear this. I received your complaint to the Site Jabber page for Spokeo, on August 26,2024 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Please note, while our subscription services do include, name, email, phone number, and address searches; any additional services such as historical records, court records, enhanced background reports, or higher search quotas are offered for an additional price.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged were charged on the service's renewal date.
Please note that canceling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased. I apologize if this was unclear.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Advertise free! LIE! Even is you PAY for the FREE trial you still have to PAY even MORE to get the info you're looking for! SCAM!
Dear Bobby:
I am deeply sorry to hear this. I received your customer review to the Sitejabber.com page for Spokeo on January 22,2025, regarding our service and charges made on your account, and I am happy to assist in resolving this matter.
Please note, Spokeo currently does not offer demo access to full results. I'd recommend exploring our basic search functions, which provides a preview of the kind of information that we offer and the social media networks we support at no cost. I apologize if this was unclear.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
All Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased.
Please note, while our subscription services do include, name, email, phone number, and address searches; any additional services such as historical records, court records, enhanced background reports, or higher search quotas are offered for an additional price. I apologize if this was unclear.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks!
- Spokeo Customer Care
I love how detail n in depth yall are. I will be here more often. I have been in this relationship for 20 years and it seems like he keeps going back to texting girls on social media. He also cheated on me when I went out of town years ago.
Dear Theresa:
Thank you so much for the kind words and the 5-star rating.
We are so very happy to hear that Spokeo works out for you and is able to assist you with your searching needs. Thank you again for using our site and giving us a try!
Thanks!
- Spokeo Customer Care
Purchased the subscription and this was a complete waste of time and money. The site kept crashing when trying to do my research on someone. I kept doing it for several days and tried different devices to research and for days and days the site crash.
This was such a waste of time. I could have done my own investigations myself if I knew this was going to do this. BTW there are no refunds.
Dear Leah:
I'm so sorry to hear this. I received your complaint to the Sitejabber.com page for Spokeo, on July 4,2024 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
Please make sure, if using Spokeo on a mobile device, that both the Spokeo app & your mobile device OS are up to date and current. Simarily if you are using Spokeo on a deskeop or laptop computer. If this issue continues please reach us through our contact page, http://www.spokeo.com/contact. We are available by phone, email, and chat 7 days a week and would be happy to further assist you regarding any matter you may have!
Thanks
-Spokeo Customer Care
Really enjoyed using Spokeo to search myself as I needed to verify a few things about myself that was hugely incorrect.
Spokeo was and is very easy to navigate through even for someone like me that is computer illiterate.
Thank you Spokeo for all the help
Dear Requester:
Thank you so much for the kind words and the 5-star rating.
We are so very happy to hear that Spokeo works out for you and is able to assist you with your searching needs. Thank you again for using our site and giving us a try!
Thanks!
- Spokeo Customer Care
I was searching for the identity of a scammer and got scammed again, this time by Spokeo. Don't waste your money, I know the number and phone belongs to a white woman, not a black man as Spokeo suggests.
Hi there, Peter:
I'm so sorry to hear this. I received your complaint to the Sitejabber.com page for Spokeo, on July 8,2024 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Do not give spokeo your information! I tried to pay for the 1 dollar fee but it gave me a message that said the transaction was not able to go through. I shrugged it off thinking it was nothing, but I check my bank account the next day and I was missing 350 DOLLARS. I called my bank and they helped me get my money back, but that still means that someone out there has 350 dollars now. Be careful out there!
Hello there!
I'm sorry, but I wasn't able to fully understand your inquiry.
Spokeo is a People Search Engine that can be used to conduct name, reverse email/username, reverse phone, or address searches. We specialize in aggregating and organizing large quantities of people-related information from a variety of public sources. If you believe you've contacted the correct company, please provide more detail of the issue, and I'd be happy to assist you.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
I've tried a lot of these types of apps... They give a decent amount of information. Some others may give more info in some areas, but they give more info in others. Still, a good app... very helpful.
Hello There:
Thank you so much for the kind words and the 4-star rating.
We are so very happy to hear that Spokeo works out for you and is able to assist you with your searching needs. Thank you again for using our site and giving us a try!
Thanks!
Very good research. Fast answered all my questions. I used this person on purpose just to see how accurate Spokeo is. They are the bomb!
Thank you so very much.
Dear Katherine:
Thank you so much for the kind words and the 5-star rating.
We are so very happy to hear that Spokeo works out for you and is able to assist you with your searching needs. Thank you again for using our site and giving us a try!
Thanks!
- Spokeo Customer Care
Site made it look as if they had the phone number I needed. They didn't. Wasted my time and money. Then they asked me to leave a positive review here. Ugg let me think about that. No, placing misleading information makes you one step from a scammer.
Dear Buddy:
I received your complaint to the SiteJabber.com page for Spokeo, on May 1,2022 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
The service is worthless. No information was provided from the reverse phone number lookup. Then, after reading how these clowns at spokeo rip people off with continued automatic charges, I just had my CC cancelled and another one issued.
Dear Tom,
We're sorry you feel this way and would like to assist in resolving this issue. Please allow me to explain about Spokeo. We are a search engine that specializes in finding people. Many of our customers have had the opportunity to reunite with lost family, friends, and loved ones, and that is something we are proud to be a part of. Or information comes from sources located within the Public Domain, and sometimes that information is not always up to date. I sincerely apologize for any misunderstanding, and any inconvenience this experience has caused.
Thank you,
Spokeo
1.00 search ends up draining your bank account in the future - sick PR stunt - shut it down! Super scam in action here. Probably run from some shady spot in some foreign country. Customer service is good though :) Happy to cancel the subscription if you catch on in time... - you'll be out 25.00 either way - 1.00 promise or not. (Scam is this - pay 1.00 and you authorize them to sign you up without your consent - but you give consent with the 1.00 promise - InSaNiTy at it's best) The data they gather is like trash - it's useless and several years behind the times. Grew up with law enforcement/investigations - this is horrible unless you like fake news. If someone is an internet whore, you might get a tiny bit of useful information. Otherwise it's like subscribing to "National Enquirer" LOL
Dear Erg:
I received your complaint to the SiteJabber.com page for Spokeo, on April 24,2021 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.
Spokeo has access to over 1.2 billion records, collected and organized from many different open and publicly accesible sources. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Please note, that since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled.
If you have any further questions, please contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST so we can assist you further with this matter.
Thanks
-Spokeo Customer Care
I looked up people I know to see how accurate this is. I'd give it 0/10.
Addresses were ALL outdated to when they were living with their parents at least 4-10 years ago.
Email was often 10+ years old and belonging to another household member.
Financial information, when actually available, was for the household, a guess, for the wrong person, or just wrong. It doesn't offer ANY court or criminal records, no jobs, no social media that's actually correct.
What DOES it tell you? Their full name, family members, old addresses, and phone number. Sometimes e-mail, but rarely accurate.
You know, everything that you can find for free online.
My ex hasn't lived with his dad in 6+ years, but Spokeo thinks that he does. No mention of living with his mom for 2 years.
This service is worth less than 1 star.
Dear Mars:
I received your complaint to the Sitejabber.com page for Spokeo, on October 15,2023 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
I was required by Spokeo to provide credit card info to verify my washer. They assured me out would never be charged, nor stored by them. I've now been charged at least two time for 25. I'm furious.
Do NOT trust this site. They will fraudulently charge you. Better to go to their competitors.
Dear Joshua:
I received your complaint to the Sitejabber.com page for Spokeo, on November 2,2022 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
Please allow me to explain the charges associated with the services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. To help you further with this complaint, please provide the following information in an email message to customercare@spokeo.com with the subject title of “Sitejabber.com Review Site Complaint”:
- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged
- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)
- card type(s) (Visa, MasterCard, etc.)
- any other email address(es) (other than the one used to contact us)
- if PayPal, the email address associated with the PayPal account
- exact amount(s) charged and transaction date(s)
Once the account is located and verified, I'd be happy to assist you with your concerns.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Spokeo leads you to believe there is more information available (name, location, etc) on a phone number you're investigating. So you pay the small. 95 fee. I imagine this company is making quite a bit of money charging lots of people $. 95 for nothing. Don't fall for it!
(It would get ZERO star rating if it was an option)
Dear Kim:
I received your complaint to the Sitejabber.com page for Spokeo, on August 26,2022 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Look, plenty of sites promising the world for a few bucks. This one give accurate data on the info provided. Remember folks, garbage in garbage out. This site just looks at all info on web and places on web page for easy viewing. The do not claim to back the information, they just culminate and provide based off the search you did.
For me as a person who needs skip searching tools for my CRM, this is the first place I come to. It is not expensive, and based of what I have made using this website to create sales, I am more than pleased. If you read some of the reviews, folks are expecting to get a response like "this is Them!" Please, use if for what it provides and move on. Great site guys. Thanks
Hello there, Alfredo:
Thank you for the kind words and the 5-star rating!
We are glad to hear that Spokeo worked out for you and that our Customer Care Agent, Ashtyn, was able to assist you completely with your needs. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
Overview
The company's reputation is marked by a significant divide in customer experiences. On the positive side, some users appreciate the platform's ease of use and the depth of information provided, finding it helpful for various searches. However, a substantial number of reviews highlight serious concerns regarding billing practices, lack of refunds, and the accuracy of the information. Customers frequently report unexpected charges, poor customer service, and technical issues with the site. Overall, while there are users who find value in the service, many express frustration over perceived scams and inadequate support, indicating a need for improved transparency and reliability.
This summary is generated by AI, based on text from customer reviews
- Visit Website
- Pasadena, CA, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Melissa:
I am deeply sorry to hear this. I received your customer review to the SiteJabber.com page for Spokeo on March 5,2025, regarding our service, and I am happy to assist in resolving this matter.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Furthermore, cancelling your service only disables your subscription from renewing and does not offer a refund. Since all Spokeo services are prepaid, your service will last the duration of the period purchased.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Please note, while our subscription services do include, name, email, phone number, and address searches; any additional services such as historical records, court records, enhanced background reports, or higher search quotas are offered for an additional price. I apologize if this was unclear.
If you have any further information you would like Spokeo Customer Care to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo Customer Care to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 6PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks!
- Spokeo Customer Care