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Yes I agree, it sometimes takes for ever to get an item processed.
They give you this very far-off date for their scheduled shipping and then go as fast ot as slow as they want.
Just be aware.
It is good for cheap low quality prototyping, but it takes what feels like forever to get your pieces and they always say they are back ordered.Also, poor customer support.
Shapeways is a great 3D printing marketplace. You can find the latest neat, unique items for sale here. Maybe one day it will be like Amazon but with all 3D printed things!
There are lots of places to get things people make, like etsy and even eBay. What Shapeways adds to this is that they have 3d printing capabilities, which lets the inventor upload a pattern and customer can then buy it in different materials. Do a creative outlet where you do not need to stock the items, and the customer can get it how they want it. All that is great.
Actually doing the work and making the pieces is not always easy. The customer does not need to worry about this, but if you are a designer, things like not being able to make working metal hinges and other limits can be problematic. So there are limits, and it is not perfect, but it is a great link between designers and the general market.