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Review of Shapeways

Shapeways reviews

6 reviews
50%
Categories: 3d Printing, Art
419 Park Ave South
New York, NY 10016, USA
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6 Reviews From Our Community

Rating Distribution

Detailed Rating Summary

Service
Value
Shipping
Returns
Quality

All Reviews

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donnap21
1 review
0 helpful votes
1/6/15

Horrible!!! Terrible customer service. The process is fine in the beginning until you have a question or problem. If you upload a file, use a coupon, and then they reject your file, you can no longer use the coupon. Even if you do print anyway, just a dumb policy. Plus the prices are outrageous! I can have the same item cast in silver for $2 more than they are charging for plastic. They basically won't work with you at all and are terribly disorganized (as far follow thru and answering questions, they have several people answering the same question and then they don't follow thru on what you ask). If you are considering creating pieces for resale, do yourself a favor and find someone else!!!

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marthaa10
1 review
0 helpful votes
12/10/14

Poor customer support, no matter how many emails I sent. Of course, they don't list a phone number. I have lost money and customers. Poor quality material, flexible material was brittle and broke.

Service
Value
Shipping
Returns
Quality
Ask Martha about Shapeways
samsonr
1 review
1 helpful vote
9/10/14

Yes I agree, it sometimes takes for ever to get an item processed.
They give you this very far-off date for their scheduled shipping and then go as fast ot as slow as they want.

Just be aware.

Ask samson about Shapeways
jaimec3
1 review
3 helpful votes
7/9/13

It is good for cheap low quality prototyping, but it takes what feels like forever to get your pieces and they always say they are back ordered.Also, poor customer support.

Ask Jaime about Shapeways
tophera
1 review
2 helpful votes
4/23/13

Shapeways is a great 3D printing marketplace. You can find the latest neat, unique items for sale here. Maybe one day it will be like Amazon but with all 3D printed things!

Ask Topher about Shapeways
ericm10
12 reviews
48 helpful votes
8/12/11

There are lots of places to get things people make, like etsy and even eBay. What Shapeways adds to this is that they have 3d printing capabilities, which lets the inventor upload a pattern and customer can then buy it in different materials. Do a creative outlet where you do not need to stock the items, and the customer can get it how they want it. All that is great.

Actually doing the work and making the pieces is not always easy. The customer does not need to worry about this, but if you are a designer, things like not being able to make working metal hinges and other limits can be problematic. So there are limits, and it is not perfect, but it is a great link between designers and the general market.

Ask Eric about Shapeways

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