Rugs USA

Price, service, and product are excellent! The rug I purchased arrive promptly, nicely packaged, and the company even followed up to make sure I received my item. I highly recommend Rugs USA.

I always order my rugs from here and they come in great condition. I ordered one for my new home last week and when it came in it was wet and smelled kinda mildewy I reached out to customer service and they responded and said no problem we will send you a new one. Don't even worry about sending that one back just throw it out. I really appreciate this and will continue to buy from them!

The rug is perfect. Soft but durable. Can't wait for my little one to be able to play on it!

Great experience and I was able to get a new rug that is perfect for my little ones room!

I have purchased rugs on line and at the store in fountain valley. Great selection of wool rugs of all styles and sizes. Thank you

I bought a 10' x 14' rug and it matches well with the website description. It is carefully woven and it's quality shows in the texture, thickness, and weight. The photos shared by other users also helps a lot. The only thing I wish Rugs USA can improve would be the packaging because the plastic bag that contained the product was partially torn apart. Luckily it was not a rainy day when it arrived. Otherwise, I may have a wet rug.

I love Rugs USA. I've bought almost every rug currently in my home from them. Great quality and great value.

I have purchased two rugs in the past. Love them both. I feel you are a company I can count on to have fair prices!

After reading quite a few bad reviews about this company, I was very hesitant to order from them. However, when I saw a lamp I wanted at half the price Overstock was selling it, I took a chance. I bought two of the lamps. Delivery was fast, and the lamps arrived in pristine condition. Even the lampshades were perfect, and I've had issues with lampshades from Wayfair and Overstock, but not these. I got two lamps for the price of one on Overstock and couldn't be happier.

Love my rug! The colors are beautiful (just as shown) and the delivery was wayyy quicker than expected. It was here in less than a week and with all the shipping issues going on now, I really thought it would be at least two weeks.

Love this site! Always can find high quality rugs for reasonable prices! And I love all the photos of the rugs, especially the one that shows the ruler measuring the rug pile height (genius) and the "view in your space" option.

I have been looking for quite some time for the perfect rug for our bedroom. Cannot wait until it arrives. And your prices are great.

Always a good experience purchasing on-line with Rugs USA. The descriptions and photos are always excellent so never got a rug which didn't match my expectations. I DO like that the folded rugs are being shipped rather than the rolled. One or two days in the room, weighted with books or anything else you happen to have around the house, and the folds are fully relaxed and gone.

Selection and prices are great! I ordered three separate runners. One was the incorrect color and size but Customer Service was great and rectified the issue in a reasonable time. The rugs are a little bit thin, however they look and feel great in their designated locations. They appear to be good quality for the prices paid. I would recommend this company for purchases.

The representative was professional, polite and very eager to rectify the issue. Which she did.

Lots of inventory to choose from. Fast shipping. They were quick to answer any questions I had and followed through with any issues.

Quick response

I love that this rug is washable. Aside from design, that was the second reason I bought it. Looking at some other reviews, I was glad to see my rug's letters came in ABC order. The color is more of a blue/gray color. Not what I was expecting, but thankfully it still goes with the room. My biggest complaint would be that the letters are not centered in the rug. One "side" of the circle has a large section of blue space from the top of the letters to the edge of the rug. And across the rug on the other "side" the tops of the letters are almost hanging off, no blue space above the letters. I notice it, I don't think guests would.

Absolutely in love with this rug. It is exactly what I expected in terms of color, size, and texture. Could not be happier!

This rug is even prettier than the picture! It looks great in my room. Colors are perfect.
Price was reasonable. Quality is very good.
Delivery was fairly quick.

I called to check on the delivery of my rug. They were very courteous and professional.

Easy to order. Great value. Love the texture of the rug. Was afraid it might be too rough under my bare feet, but it's not at all. I set it outside for a few hours after I received it to get the "natural" smell out (and sprayed it with Febreze). That helped, but smell lingered for about a week (I am sensitive to smells). That eventually went away. I really love it. Especially the fringe. Goes great with my beach bungalow style.

Always a pleasure shopping here. Many rugs to choose from; ordering is easy, products are good.

I ordered four rugs at once, all on sale. Great prices, came fast. One of the rugs was not what I thought. It is more jute than cotton. I don't love it but because it is so heavy it is too expensive to ship back so I will try to sell it. Not the companies fault just is what it is. I would definitely order from them again, but I will be sure to really read up on materials because the pictures look sometimes better than the product.

I purchased a runner and area rug. I love it! They cane in 2 separate deliveries which at first was concerning. But it worked out great. LOVE IT

I called regarding delivery as the tracking experience changed. It all worked out and I received my rug faster than expected!

Great. Colors were just as pictured. Little more orange than I thought but it was 14'

I'm so happy with this rug. The material is soft and comfortable under foot. We ordered the premium pad underneath to go with it. I really love everything about it. It arrived quick and lays flat even after being rolled for transport.