Linda D.

While the rug is beautiful, we ordered a 12'x15' size that came folded up and TIGHTLY sealed. We were counting on heavy furniture on all but one side to straighten it out and hold in place. Nada. Some of these folds feel like concrete bumps when you stick your hand under them. Since we bought it to cover almost the entire room, so far, we've spent over $200 on two teams of men to move furniture and to try to straighten out the VERY large warping areas and huge bumps. (We gave it three weeks to see if it could possibly self correct). I have MS and vertigo, and can trip easily. So, this rug not only looks horrible, to me, it's just a fall waiting to happen! The smaller runner for our hallway came ROLLED, as is the RIGHT way to handle ANY size carpet. Do NOT buy anything larger than a 20" wide rug from these people!