RetailMeNotReviews 166

This company is a SCAM! I activated a 7% hotel reward and booked a room, but the activated deal and reward never appeared. I emailed them numerous times, and they kept saying... just wait. So I did. Finally after 3 months, I contacted them again and they wanted my BOOKING email from the hotel, which was no longer available in Hotmail after 3 months! Hotel cant provide booking date either, only my stay receipt for $342. RMN owes me $24 and scammed me. Im done with them! And you cant cash out any amount under $5. Total joke.

If you want cash back on purchases, do not use RetailMeNot.com! I made numerous purchases using the links on this website, and received emails that the retailers verified my purchases and I would receive cash back in 2 months. I went to the website today and all of my pending cash back was marked $0. When I tried to access a cash back offer, I received an error message stating my account was flagged with suspicious activity that violated the site's terms. It is clear that RetailMeNot.com collects commissions on your valid purchases that you make in good faith through their site, and then they accuse you of wrongdoing to get out of paying you what they owe you. I will take legal action not only to right the wrong that has been done to me, but to help the many others who have been wronged by RetailMeNot.com. Just stay away from this website and use more reputable and reliable cash back sites.

I purchased items from Walmart after activating a cash back offer. Then I received emails from RetailMeNot saying that Walmart notified them of purchases and they issued pending cash back to my account. For some unknown reason however, all the cash back was deleted and my account was suspended - termed "ineligible." There was no further explanation. I did not return any items and bought them in good faith, believing in the cash back offer, which I now know was bogus.

Like many similar sites of this type, posted purchase discount codes for vendor goods/services at the Retail Me Not site work only about half the time, and there is no guarantee you will ever receive an "activated" cash percentage rebate from RMN either. Any inquiries are treated as if RMN customer service is doing you a favor, or as if you are trying to fraudulently obtain a discount on an activated and verified purchase, (I was told they were addressing a concern of mine as a "One Time Courtesy").
No Joy here, and not worth the time/effort.

I tried 3 different Krispy Kreme coupons that were "verified" with today's date, 1/2/2024. None of them worked. I made sure I ordered the basic glazed dozen and there were no other discounts. I hate it when supposedly legitimate coupons won't work.

As soon as I start making larger purchases for cashback on your app, my account gets magically flagged for "suspicious activity" and is under a permanent investigation, one for which you can't even provide the slightest inkling as to how someone could even scam you using your own app through their Chrome browser?

And then I'm referred to terms of use that don't even begin to detail any violations for which I could have possibly even been a part of, all while refusing to accept the receipts from the merchant I used to purchase my hotel stays for my vacation?

And you can't even give me the courtesy as a customer to provide some insight into why my account was locked after refusing to pay me for justified purchases and robbing me of the opportunity to earn cashback from one of your competitors who doesn't treat me like I'm some sort of terrorist?

No wonder why your ratings on Consumeraffairs.com and Trustpilot.com are swirling the drain.

What a $#*!ing joke of a company you are. Time to add two more awful reviews at both sites.

Retailmenot "lost" all records of my cashback. Now my cashback balance is 0. This is a total scam by the company to save money.

Now I can't view any codes because it wants me to install an app, which I refuse to do. There's a pop up window preventing me from viewing the website. Why do I need an app for everything?

RetailMeNot's unjustified cashback cancellations inflict an emotional betrayal on customers. It's disheartening when a platform we trust disregards our loyalty without any valid explanation. We deserve transparency and empathy. Let's demand better treatment and consider alternatives that value our satisfaction and trust.

The Retailmenot Team has solved my issue and everything is ok

My account was "voluntarily" deleted by Retailmenot and now they will not honor my account cash back rewards balance. I had $67 in my account and somehow they "voluntarily" deleted that. They gave no explanation as to why that was. I used the app faithfully for years collecting my cash rebates and they suddenky delete my account with no warning?! This is bull$#*!. Don't use them. There are better apps out there.

I have redeemable money with RetailMeNot. However, I have no way to access my funds since I do not have PayPal or Venmo. If I do nothing, RetailMeNot will charge me an annual service fee till my money is depleted. I am not permitted to redeem it through another credit card source, and RetailMeNot claims it cannot issue checks. Hum? I wonder how their employees are paid!

It is so shocking to me that this company is still around. As others have noted, years and years ago when the company first came about, the coupons actually worked. Now it's seriously a joke. Every single coupon says expired or invalid and those that don't, are just pop ups and/or links to a sale on a website that don't offer any kind of discount. I live in Austin and I have personally been in their offices, have friends that work there, etc. and it is so shocking to me how they are still around. You should see the office. Full-time free barista's, free food galore, 10 free beer choices on tap, fresh grass shots, etc every perk that you could ever imagine (for scammers, *cough* "employees" - not to mention the nicest office I have ever seen, but it is all Rose tinted glasses because clearly it is just a scam site now. It's really a shame. It shows that companies like RMN care more about pop-up ads and advertisements and couldn't care less about their product/services being legitimate (or any kind of quality) it's a complete BS/scam. People that work there that I know personally even tell me that their entire revenue stream is only advertisement and pay per click. They could not care less about actually providing coupons or discounts for their consumers. These are facts not opinions. Shame on you retail me NOT.

I've used RetailMeNot for years. In the past I used to find great promo codes but seems like most of the "codes" these days are affiliate money making links that don't actually link you to the offer/deal/code. Unless there's an actual code being shown, I wouldn't waste my time clicking a link. I do find codes from time to time but they are few and far between these days.

I have used them for years but I must have signed up for something and now I get a popup on everything I try to look at. I have deleted my account but that didn't help. I loved it when I could just go to the site and look for a coupon bur I hate the popups.

Every time I try to contact customer service via telephone and leave a message no one ever calls you back. It is extremely unprofessional.

Once upon a time you could go to this site, and attain coupon codes would actually work. In two years now I have no longer been able to get a working coupon code. I will no longer even try its a waste. It is unknown if they actually test there codes, I can only guess not. Wayback this site was a go to spot for shopping. They have been gone for several years now. Adios retailmenot, your reputation has been marred over that past years there are other working sites out there...