So how then did I manage to obtain a gift certificate with the restaurant's name and logo? (in 67 reviews)
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Thought this was a great idea but when I went to use it, I discovered you have to pay again for the discount. It's like paying an initial fee to join a discount club like Groupon for the privilege to buy coupons for the discount. Only Groupon is free to use.
I'm so unhappy I was tricked into buying three. I thought I'd give this to my adult kids to use as a gift. I ended up not telling them about it at all once I used it several times and found it only to be a pain. The bottom line is after paying for the certificate and then paying for a particular restaurant, you don't really save much at all.
I took my daughter out to dinner tonight for her birthday. The food was undercooked and now I'm crossing my fingers she doesn't get sick. I informed them of the problem and they didn't even remove the undercooked food from the buffet. I will never step foot into the CHINESE BUFFET in pineville again
Don't waste your time. They blow. This company takes advantage of local businesses. They get the businesses to agree to sell their food a 50% and then charge the customer to buy the coupons from restaurant.com. In the long run the customer pays 75 to 90 percent of regular price and the business receives 50% of regular price. I'd rather have that money go to my local businesses than Restauraunt.com.
All I can stay is that dealing with these idiots is the worst experience I have had regarding food since I got food poising for Subway, and that was only slightly worse.
I guessing that they stopped using phones numbers because of the horribly discussing peasant accents that they have...
Your money is better spent at Groupon or one of the other sites...
F-U Restaurants.com you are deserving of an IRS audit!!!!!
I got an email that you can get restaurant coupon each 25$ for only 3$ I bought 2 for my wife and I, When I Printed the coupons it said you need to pay 50$ to be able to use these coupons. I called them and they told me no refund. I am too mad. they are liar. DO NO TRUST THEM. DO NOT EVEN GO TO WWW.RESTAURANT.COM, they tell ao many lies to convince you buy one of their hell coupons.
Recd a "gift card" from local AAA for joining. Finally found a restaurant that took the card. Horrible, dark, smoked-filled dive lounge in Virginia Beach. (Bad reviews didn't show up on Restaurant.com's site--even after I put one in.) Didn't realize the card was really just a coupon for a buy-one, get-one--so wasted $$ purchasing "certificates" in advance that we couldn't use bc the place was terrible, and we were on vacation and wouldn't be returning to the area. Company deducted full price of item from card--not discount price listed. Complete scam. NO response from the company when I sent in multiple emails to complain and get resolution. Sent email to AAA to let them know of problems. Do NOT use this card. Confusing, dishonest, not as advertised.
Almost all of the restaurants have $50 minimum purchase requirements. Many are good restaurants but when you have already spent $10 and must spend $25 more before the tip, it is not really a saving. I bought several of these before I realized what was going on. When I did, I felt deceived and that I had wasted a lot of money. The only restaurant that was worth it was Opa's in Tucson. We ate our meals and then ordered another two to take along for the next day... in order to reach the $50 minimum. Opa's food is exceptional Greek cuisine and the atmosphere and service are truly old country style.
I bought a twenty five dollar certificate for 10 dollars. The ten dollars was charged to my credit card but the certificate was not put into my account. I e-mailed their customer service three weeks ago and received an auto reply that it might take 3 days for them to respond. Since I did not get a response I send an e-mail once again to customer service and received the same auto reply. There is no phone number for this company to talk with a live person. I have used their certificates many times and am normally happy with the company until now. Maybe they are going out of business. Be ware.
Bought 4 $25 gift certificates to a restaurant. With each one you must spend $50. I used 1 back in June 2015 and I had 3 left. My husband and I went on a date and well our bill was $30. We were going to order food and just take it to go to reach our limit about. Come to find out the restaurant cancelled the deal with restaurant.com and I called customer service. I was notified I was sent an email (I was not! I have emails from 2013 in my all mail folder) they said they would not refund me in my original payment but a credit to their $#*!ty website for another purchase. No thank you! Keep my damn money because I wouldn't use your website again! I give them a 1 but if I could I would give a 0.
Ok, where to start. When you look at their site, they sell gift certificates of $25 for $10. I had a voucher that I tried to use. Couldn't find how so I called them. Found out that I had to put in the voucher info first before shopping. Well!!!! guess what happens then??? All the prices change to full value and you get screwed!
So stay away from these crooks! Find another way to waste your hard earned cash, just NOT HERE AT RESTAURANTS.COM -the rip off site of the USA!
First, I received a $100.00 Restaurant.com gift card from a client. I went online and located those restaurants participating in this program near me that looked good. I found one and they only had $25.00 gift card increments so I ordered 4 of them. But those 4 gift cards could not be combined for use in one visit. And even if you used them for 4 separate visits, they could not be redeemed more than one coupon per month.
Second, after several days of trying to get in touch with Restaurant.com, I was finally able to switch my 4 $25.00 gift cards into 1 gift card for $100.00. Then to find out that my GIFT required me to spend a minimum of $100.00 out of pocket to qualify to use the $100.00 coupon. Ended up spending $150.00 to redeem the $100.00 gift card for a total of $250.00.
Third, participating restaurants fall into 3 categories: Brand new, Old but slipping badly, and About to go out of business. My experience was the old but slipping establishment.
If you are seeking terrible food, negative surprises around every corner, and a souring relationship with whoever you give, or receive, one of these GIFTS from, go for it. But if you're normal, Domino's can be there in 30 minutes for a more pleasant experience.
Received 3 Promotional codes when purchased new product at Sam's Club.Entered in my 2 gift cards/Codes and it tells me the codes have already been redeemed. Zero balance! I entered them several times but a red error box appears that tells you the cards were already used.
Emailed customer help, and they sent an automated message on how to enter in the gift card. This place should be out.
went in with wife and kids got the smelliest server ever, wife got propositioned, got cold bad food tweeted about it was contacted by general manager and was told no such server worked there and was never offered any compensation for the bad food or being overcharged for our appetizers or being sexually harassed in front ot our children just poor management from start to finish. I see why fridays and chili are more popular they probably dont call there customers liars
I purchased 6 coupons for 6 different restaurants from this website and attempted to redeem them this month on different days. None of the restaurants excepted the coupons and stated that they had never signed up with Restaurant.com. The only thing restaurant.com offer you is a credit to purchase another worthless coupon. I would like a total refund but you can not reach a live person. I have a feeling this website is ran by a 50-year old unemployed single man living in his parents basement!!!! Basically, they are just like Entertainment.com. SCAM ARTISTS!!!!!!!!!
This is a horridly unstable app. I have complained for months now.
I have uninstalled. Downloaded and re-installed.
Still it is a piece of junk.
I even got a new Galaxy S6. It will not work on there.
You buy your credits.
You go to the restaurant.
It will NOT load your coupons to display to store owner.
On your second try it will freeze up and say - You have tried too many times. Wait awhile and try again.
This app should be Removed until it works property.
You will end up paying Full price with No Discount.
i got an email from groupon who i have used numerous times stating that ONE DAY ONLY you would get a $25 restaurant coupon from restaurant.com. having never hesrd if them i went down the list of restaurants and only found one nesr me. A sandwich shop. Thats cool, i thought. Three of us could go for a $25 lunch for 4.25. Yay. I bought it. When i printed the certificate it stated that i had to spend $50 at a sandwich shop to get the $25. What? I wasnt told in advance. At that point i researched restaurant.com and found they were the biggest scam out there. Shame on u groupon. I will never buy from u again. Your credibility just plummeted. BUYER BEWARE.
We have been going to the Inn for many years, but recently we found that we were less than happy with the service. There is no reception room, so when guests come in they stand in the way of the busy servers (who ignor you) and you are also in the way of other people coming in...and going to the restroom. The most recent visit was very disappointing; they forgot to bring my salad, when the server came to fill the water glasses, she delivered basically warm water without any ice; the dinner of scallops was mediocre at best. The server brought our plates to the table and did not warn us that the plates were seriously hot and I actually burned my fingers touching it. We had to wait forever for the checks despite the restaurant not being that busy. We had to flag down the server (once we got her attention that is). Disappointing to say the least.
Entered in my 2 gift cards and when I went to redeem they were gone! no balance! entered them in again and there was an error that the cards were already used. But I never used them.
Emailed customer help, and they sent what seemed to be an automated message on how to enter in the gift card. emailed them 2 more times and nothing, no response.
This garbage site seems like a major scam.
I was going to purchase but No thank you... reading the comments and reviews already posted, I'll pass on Restaurant.com gift certificates.... it looks like it's a scam and has caused enough problems for too many people. Wish the Better Business bureau and local State Attorney General Office's would look into this. People deserve better.
I purchased certificates of 3 different restaurants, they charged my card, sent me a confirmation email with a link to print the certificates with a surprise/shock waiting for me. My account says( as of this moment) "There are no certificates for this account". I first searched for the phone number to reach the customer service representative, but there is no phone number at all. However, I sent them an email with the details, and guess what, they replied with the general information on their website. I tried to get to a live person but all in vein. Now, I am worried that they will use my credit card illegally. I also contacted my credit card company and informed them about it, they advised me to dispute the charge, which I am going to do now.
Big NO NO, stay away from the temptation of getting discounted certificates from this website.
I purchased a $100 certificate using my e-Rewards points (I had to use 75 of those) only to lose but my points and the certificate! first of all I couldn't get on the website due to incorrect password (so they say) then it wouldn't allow me to reset my password.
Let's say you purchase a $10 certificate for $5. Well, the minimum purchase required at the restaurant is $20. So overall, you are only saving $5 off of $20, and of course the certificate does not cover tax or gratuities -- not worth it unless it's a restaurant you were going to order at any way.
The selection of restaurants available if you are not in a big city like New York, Chicago, DC, etc. is poor
The website is difficult to use and does not have great support.
Also, some restaurants will have their own rules for redeeming that certificate, that aren't explicitly stated on the certificate itself. Not usable towards delivery, take out, on alcohol, etc.
I bought a few certs from this website, but each time I tried to log into the website, I was told "there have been too many failed login attempts. Please wait and try again later." I'd get this message even trying to sign in for the first time each day.
I went to a restaurant where the food should have been no more than $10 or $15 had I paid cash. I brought the $25.00 gift card and I feel like the waitress inflated the prices of the food and drinks so that she could use the entire $25.00 card. They also placed a restriction that I could not order take out but that I needed to dine in. The restaurant.com ap is awkward to use and it kept freezing on us. I felt like it was a waste of time and effort, not a great value. In my opinion, just use cash or credit and save yourself the added frustration.
Recently I purchased a certificate and the restaurant told me that they don't honor it. I asked for a refund from Restaurant. com, but was told that they don't give refunds even when the certificate that they sold ('good forever") is not any good. They offered an exchange, but I want' my money back. By the way, the certificate was purchased only 36 days ago when it was dishonored by the restaurant. A wasted trip to a very expensive restaurant that cost much more than I had anticipated. I would not hove gone there had I known. Beware all of you out there.
Purchased Restaurant.com special for theater ticket and $50 restaurant.com gift card. (Meal and a play right?). The gift card ended up being for wine.com (hello... We don't drink) AND to redeem you had to make a substantial minimum purchase first. This is junk. They don't provide customer service support... I wanted to exchange.. And no where in the "small print" did it indicate that in order to use the gift card you'd have to put out an additional 30% or that it would be for some non restaurant entity. I will NEVER use restaurant .com again
I have only attempted to use Restaurant.com "gift certificates" at four (4) different restaurants. Two of the restaurants do not used them anymore, and the other two each charge $10 to $20 fee to accept the gift certificates. I don't get the point of the service since, as a consumer, I paid for the gift certificates and they were pretty much worthless.
I first bought some certificates in April, 2010 and could honestly say that I've only "used" them twice. Each time, worked great. But, I missed the fine print on some purchases, so I contacted them back in 2010 and they "gladly" gave me a credit, which they said would never expire. Yes, I have the emails as proof.
My $175 credit has been on their books for the last 5 years because I just can't find anything I want to use it on. There are tons of limitations on many of the restaurants that are listed.
One restaurant told me that they kept telling restaurants.com that they wanted to cancel their offer, (but it still appears) so they wouldn't/couldn't honor my certificate.
I emailed them three times to try to receive my $175 back. After all, they've had it for 5 years! but... no response to date. So I'm giving it one more try to get a response from them and mailing them a copy of my email to their US mailing address.
Then, I Googled "is restaurants.com legit"... and got here. Boo. Guess that was an expensive dinner we had back in 2010. Not happy.
For a web-dependent system and service, it's the crappiest site and code I've ever run into, and as a result, it eats credits and funds despite the claim (never expires).
Thieves, pure and simple. It's not a mistake, that's just what they are. Stay away.
Am the owner of one of the restaurant name here . And i havent put any offer in this website and i get customer tellig me about the discount name here under my restaurant name 107 taqueria this is a scam. I didnt allowed any offers or discount coupons.
recently restaurant.com sent out an offer for $100 restaurant egift card and 2 free movie tickets through www.emoviecashreward.com
1st - trying to get the egift card was an exercise in frustration, though apparently the card is in my account now, so given the number of restaurants that refuse to use restaurant.com, I can only hope I can use it.
2nd - after redeeming the emoviecashreward.com codes, and printing the tickets, the tickets were denied by the (valid AMC) theater.
I was really interested in the free tickets, and any food offer was a bonus.... restaurant.com has continued to basically say since the movie ticket codes were 'redeeemed' there is nothing more they can do.
My claim to them is that their business partner denied "payment" on the printed tickets... the theater was willing to accept them, but the system showed they were "denied".
So how is that my problem now? It's restaurant.com and emoviecashreward.com's problem to resolve.
Bottom line: stay away from restaurant.com. Much more hassle than they're worth.
Even redeeming any egift card etc is a hassle.
And you have no recourse once you've given them your money.
followup from the emoviecashreward.com site is that the cashier needed to "type" the code in, and not scan (she did scan then type) and that I had to prepay the difference in the ticket price and the max $12 prior to her trying to validate (she read the instructions and I assume she did try to validate the max $12 that was stated on the paper).
So, who knows? Buyer beware with these sites. I wouldn't recommend using either.
- Closed restaurants on the site.
- Thirty minute or more waits to contact - if you can get through.
- Lack of variety/new restaurants.
- Used to be good, has gone downhill in the past year.
- Value is good if you don't count what you lose in time when there is a problem.
Tip for consumers: Truly consider if it is worth it. If I didn't get a great deal a few years ago (still using those dollars), I would never use this site.Ask D about Restaurant.com
Purchased a deal to a restaurant I wanted to try. Upon arriving at the restaurant, I told my server I had a coupon. IMMEDIATELY he asked if I had purchased it from Restaurant.com and apologized for the site's misleading advertisement. He told me they would not be able to accept the coupon and that the manager had decided to pull all coupons for the restaurant off of the web because they have had so many people complain about it. I will NOT use Restaurant again. Period.
When I first started using them years ago, they were worth it. But not anymore. For the most part, they only get brand new businesses that are desperate to make it, but then don't, so if you get a certificate, use it fast. They will exchange it for another restaurant, but it's just not that good of a selection. On top of that, they make you spend $20 in order to use a $10 certificate, $30 for a $15 and $50 for a $25. And if they'd hire real employees to sell it to new restaurants, they might do a better job. In order to sell them to new restaurants, you have to pay almost $300, or up to almost $1100. It's gone way downhill in the last few years.
I wish there was a zero star option or even negative stars. This place is nothing but a scam. The gift certificate I purchased was totally worthless. The restaurant did not accept it and said they knew nothing about restaurant.com.
How can they stay in business ripping off people for so long?
I wish I had seen these reviews before my purchase.
I'm a business owner who is harassed daily by Restaurant.com...I tell them I am not interested in being a part of their certificate scam... they call back, and back, and back! Do not pay for these certificates... I called all the local businesses in my area to ask how the certificates work for them, since they are listed as participants...they all said the same thing "we never signed up with them" and they don't honor these gift cert's!!
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