RedBoxReviews 188

I don't know where they get their bimetoprost but it simply does not work whatsoever. I've used Latisse in the past with great success but this has not grown a single eyelash.

Overpriced movies that are free on Tubi and fawsome, no customer service, not to mention when I use a $5 promo on a $2 movie they just keep the change. After my terrible experience I would never use or recommend the Redbox app to anyone it's a wonder how they are even still in business.

Redbox was once a great company! An individual could rent premium movies but now you can't call! If there is an issue, you must email but they don't respond! A response will be generic. The Redbox's either don't work or there is always some issue with them but no customer service. Any attempt to resolve an issue will be met with the same generic email response and no solutions! Please consumer's do not rent from this company they fraudulently charge you erroneous fees! Please refrain from becoming a victim from Redbox and fraudulent practices! Beware please beware!

They advertise movies that are not available at Redbox, go OnDemand,what a joke total waist of time don't waste yours.

I had an extremely disappointing experience with Redbox's customer service, which I consider one of the worst. Despite not receiving my package, I reached out to Redbox five times to inform them of the issue. Their response was limited to just two emails, sent a week apart, in which they merely suggested I check with my neighbors or contact the post office to locate my package. Redbox's approach to handling customer issues is highly unprofessional and shows a lack of proper customer support. After receiving no assistance from them, I requested a refund, which they outright refused. Be cautious of these scammers; their only interest seems to be in taking your money, not in providing any real support.

Do not rent anything from them I got 1 movie and I had to keep it for 3 more nights extra getting charged $8.00 + taxes per night because NONE OF THEIR STATIONS WHERE WORKING. The third night I had to drive to 3 different locations (12 miles in total and 2 hours of my time) to return the movie. DO NOT RENT FROM THEM

Do not use Redbox! I rented 4 movies, returned 2 same day, 2 following morning well within the time frame. Was charged over $19 five times and just recieved "final charge" of $165.62. That's over $38 per movie! There is no person to talk to, emailed daily since 1/15/24 (it's now 1/31/24) and never recd a response!

Unable to return video. No reply to emails sent charged for video Lack of communication, no answer on emails. No person to talk to no return phone call

I am extremely annoyed.
I went on their website looking for.1 Tretinoin cream. They had sent me.025% and refused to do anything about it to fix it after I spent $130 on this.
I will NEVER use this company again.
They expected me to eat the cost and go through the process of speaking to someone again for another prescription. WHY on earth would I give more money to you so you can again send me something I dont want.
I USE.1 now. WHY would I want.025?

If I could give it zero stars I would. This piece of $#*! company over charged for piece of $#*! movies that either don't play at all or are just terrible movies to watch. Took the last bit of my money for not returning an $#*! movie! I returned them so if they keep taking more of my money they can go ahead and get sued. I'll stick to Netflix and other streaming services, redbox is a dying company anyway and I'm sure they'll hopefully go bankrupt soon so enjoy my money! Glad I could donate to your charity.

I payed for Lexapro and Hydrozine on the same day Oct 6 th. 25.00 for Lexapro. 20.00 for hydrozine. Got the hydrozine Monday the 9 th. No Lexapro. I call customer service. First they tried to tell me I had no refills. After this month I had to see a provider for more. I never got month 2 Lexapro and was told they would expedite it to my by today. Still haven't got it. It's hard to come off anti depressants like that! I hate being lied to.

10 days later, no response back from them when they said it would be 48 hours. I'm receiving marketing emails from them, but nothing else. Wasted money.

We rented a movie online. Was given no info on how to get the movie from the machine. I had to google it. Ended up being very easy. Then went to play the movie, it would not work after the first 5 minutes. We got a new promo code for another movie. But was inconvenient. So today we rented another movie. The movie was horrible quality! Very grainy, with several pauses. It also did not fill our whole TV screen. I did try to adjust that. Didn't work. Not impressed. They need better quality control!

Redbox will rip you off if your movies are stolen. I rented two movies at a Walmart and accidentally left them behind in the shopping cart. When I realized and returned 20 minutes later, they were gone, someone had taken them. Redbox charged my over $80 for these two movies. If I had purchased these movies new, they would have cost around $35. This should be illegal and seems like a class action lawsuit waiting to happen.

I called Redbox customer service to have a reservation cancelled and within 20 minutes after talking to them someone used my brand new Visa card information to order food from Jamaica cook shop 3 times located in mesquite tx. It seems to me that someone at Redbox is the culprit since I did not make any other transactions and the card is only 2days old.

It's good to rent or buy movies but it won't allow me to use my points for a free movie and I can add movies to my cart it's really annoying definitely need to fix this issue

I'm sorry. Could there be a worse platform to rent a movie? Substandard website and tech support via Etch A Sketch. Is it 1994?

They overcharged my bank account 10 times, WARNING: STAY AWAY FROM THIS COMPANY OR YOU WILL BE ROBBED