I have never had a problem with customer service and they have always been helpful and polite. (in 151 reviews)
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I didn't expect to get charged for registering with your site but I did. It was $60 charged before I even out on your site to check things out. I immediately emailed customer service and within 30 minutes they responded and had refunded the $60 back to my card. Very quick and satisfying response.
In Australia I am competing with all the players in the US and they have much better products to win from (like gift cards!).
Its not worth me competing with them so I will spend my free bids and not purchase any more.
Sorry, but it could of been a really good game if you offered better products and gift cards to the rest of the world too.
If you have heard of quibids and want to try it out you should read this first!
Quibids charges $.60 per bid, and forces you to buy 100 bids before you even sign up, a total of $60.00 USD! This "minor" detail is not stated clearly enough before you sign up, and I was another victim to Quibids rouse.
However, when I reached out to customer service they were able to provide me a refund. That's why I'm not giving it a one star
I have had a few questions that I asked QuiBids--one: why my peridot earrings weren't green; two: why items on my sister's screen weren't the same as on mine at the same time. In both instances QuiBids reps answered quickly and put me at ease over the problems. I couldn't ask for better customer service. I worked as a management analyst and did many efficiency reviews; QuiBids would have exceeded my expectations.
I didn't realize that signing up would charge me $60. Upon request, they were more than happy to cancel my membership.
Well I am new at this and while watching I pressed a button that maybe I shouldn't of pressed . Apparently I was bidding on some makeup thing I had no interest in. I was just watching and trying to Learn. I did not realize the bid matic was bidding for me. What else is possible here? Thx Andrea
Those of you thinking quibids is making no profit are STUPID. They have people pay $60 for 100 "penny bids". Those items that are racked up to lets say $80 they already made '''$480''' on top of the money they get FROM that bid. Really, they rob people little by little to make more than the RETAIL price! Why else would they have a whole whopping TEN second increase for each bid that drops...come on now. lol
I am concerned with the timing technique. There have been several instances when I have bid at the last second and told "Sorry the item has been sold." I clearly had placed my bid before time ran out. Other times when I have the highest bid it seems that when it hits 1 second there is a pause of at least a whole second before it says sold but most often another bid is taken and I don't find that fair at all. I do like the site as I have been very pleased with the items I have won the bid on, just would like the timing to be consistent so its fair for everyone.
While researching the website I inadvertently charged my credit card for bids. I hadn't intended on doing that until I have the time to look at the website and figure out how it works. I contacted support via email and had a response within a day. They credited back my credit card and disabled my account. Looking forward to learning about the bid process and participating!
This is my second time with Quibids customer service and I have to say both were very positive and pleasant. However, my experience today was just wonderful and informative. I am still unsure of some things but hopefully once the tutorial comes out I will have a stronger hold of it. If it wasn't for Tammie I would not have known about the tutorial coming out this summer. Despite my pessimism in not getting it still, I am glad to know I can reach out and ask for help and someone will be there to assist. BIG THANK YOU TO TAMMIE!!
I Love,Love,Love This site.I have won many items here and have been a member for a few years now..It is not for everyone and you really have to watch the bidding,but it is Great and usually averages out in the end.I think the site is very fair,there are a few members that know how to bid and you have to watch for them.Bidding late at night is good and watching that you are not bidding against one of these that seem to always win and knows how to do it well is a good thing.:ole I said I LOVE IT!!
They have u thinking u paying .60 then they hit your card with 60.00 it sucks don't do it. The only good thing other than me getting my money back was the customer service she was very nice. Unless u want to give away ur hard earned money for free then I would say cool if this website pops up RUN!!!!
43 Questions & Answers
can I place my bit and get my stuff through post office box?
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