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QuiBids has a rating of 3.3 stars from 3,064 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QuiBids most frequently mention customer service, credit card and gift cards. QuiBids ranks 2nd among Penny Auction sites.
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I purchased more Q bids then needed a refund was processed within one day of my request!
Took care of problem. I now waiting on something I want to bid on.
Requested information on getting a refund on my account balance and my email was answered immediately. My refund was processed right away.
I recommend this this company if you are looking for this type of service!
Quibids is the most fun and exciting site to be able to experience. If you can practice patience spending your bids and really take some time to learn a little strategy, you will have no problem winning some great stuff. The support team is really committed to making sure the players stay happy and the game stays fair.
I have been a member since 2014 and have never had a problem that has not been fixed. The products you offer are top of the line. I am one very satisfied bidder. You offer enough auctions and a wide variety of products that everyone is sure to love. Thank you qiubids.
No questions asked refund of initial bids. I think registration process should be clarified to explain that when your click "start bidding" you are confirming a credit card charge
I contacted customer service with a problem, they quickly did what had to be done.
Happy ending.
Did not understand how QuiBids worked--went to tips 101 and none of the how to videos worked! So chose to Opt-Out of all of it! Understood I had 3 free bids for joining but it was taken out of my $60 (100 bid pkg) but rest of money was refunded! Thank you!
I have a love/hate relationship with Quibids. On one hand, I have gotten some wonderful buys on items and the Buy It Now feature means you don't ever have to lose any money. On the other hand, there are too many bidding bullies and too many crazies who need to win at any cost on the site. Additionally, they really need to continually add new products. It's been stagnant with the same old/same old for a long time.
If it is made they sell it. I found that I was not able mentally to keep up with the action of the auction, there is certainly nothing wrong with the site.
When it became apparent that I was not a good fit, it only took 5 minutes for my account to be deactivated and 72 hours for my unused bids to be refunded.
My WOT software kept warning about the site, but there is certainly nothing wrong with the way these folks treated me. They have a good communication protocol via email. Thank you for your service and help.
I signed up for Quibids failing to read the first page thoroughly. It clearly stated that I would be charged for 100 bids upon signing up but I didn't see that. I panicked when $60 came out of my account, but the customer service team was quick to refund my money for me. I just sent them an email and in a few hours, my issue was resolved. I will use Quibids in the future due to the wonderful customer service I received.
I was very excited to sign up to quibids. My husband and I were hoping to bid on a new TV as soon as we learned how to bid. When our card was debited as we signed up we were very upset and cancelled our membership. That wasn't necessary. I was leary to give my card info upfront and that merely proved I was right. You really should rethink that policy!
Great in resolving my issue with a fair accommodation.
I think you need to make your website more user friendly. I was surprised and angry that I had bought something I had no idea about
Ordered wrong size of princess cut bridal ring. Contacted quibids about exchange for a bigger size. Response was very prompt; from alternative's available to me right down to shipment labels. All in less than 24hours. Very impressed about service.
As I said in the other page... I am elderly and did not understand what I was doing and then got charged a large amount and your staff was very helpful in refunding it to me... thank you so much! Living on SS really does not go very far so have to watch my pennies.
Answer: Yes like Gary O said, $60 buys your first 100 bids. Seems like a lot but after that you can buy 25 bids for $15. Best investment I ever made!
Answer: When you sign up, to be able to bid, you must purchase bids and the first bid pack is 100 bids for $60. People simply do not read. I would ask them why they think they give their credit card number just to sign up. I've read the information and it's pretty clear. I've been using QuiBIds for going on 3 years and I love it. When you sign up there will be at the top that is labeled "QuiBids 101". If you do sign up, be sure to read QuiBids 101 before you begin bidding. It's very helpful.
Answer: Hi Madeline, I'm sorry to hear that you weren't aware you were purchasing the starter bid package of 100 bids for $60.00 when entering your credit card info on the purchase page. The good news is they will offer a full refund for any of your unused bids. Just send them an email at support@quibids.com and they will be happy to assist you. They are very supportive and want to make sure you are satisfied.