I have never had a problem with customer service and they have always been helpful and polite. (in 269 reviews)
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Quibids is a total rip-off. They lure you into their auction website with so-called auctions that sell high priced items for pennies on the dollar. I was curious enough to sign up, and if I chose to participate I would. LIttle did I know, my credit card was immediately charged $60, which they do not make clear, at least up front, there is no mention of being charged $60, they just take it. WHen I discovered I'd been charged, I contacted Quibids explaining that I did not want to bid on their auctions and wanted to be reimbursed for the charge. They offer no contact information expect an email address which by the way, they ignore.
DONT JOIN Quibids.
Very friendly and I was very satisfied with the support I received. Did not have to wait long. Thanks again.... I have to say it was much improved since earlier this year when I was very dissatisfied with the support help I received. I had won and ordered some cologne by Elisabeth Arden it said in the write up. When I received it ...it was by Elizabeth Taylor. When I called support they looked it up and said I was right . You see I don't care for Elizabeth Taylor products and was very unhappy. He turned it in ,said I would be hearing from support soon by email. I did later and they returned my .09 cents I paid when I won. I did not like this at all because it was not my mistake. I don't have any use for the Elizabeth Taylor cologne. I called back was told there was nothing else they could do about it. Since then I have seen another one marked wrong. Thanks for reading (I want to add some of the products are good but some are very cheap for what they say they are worth.)
Everything was high quality
During a crazy, busy season I accidentally signed up for QuiBids without really looking into the fine print. I purchased a 60 bid pack and then changed my mind after further research. It is probably a blast for many, but does not fit for me. I requested a refund and received it very quickly.
Me gusta comprar varato y esta es una buen opcion
Solo que me gustaria que mejoraran la pagina para mi es muy dificil en mi Iphone estar chequeando que hay en las subastas que e ganado que me ganaron quiero que lo mejoren pronto asi estare mas tiempo chequeando que hay de nuevo
Quibids is a great site, and definatly not a scam, which many people like to say! I will say, that as more people join, it is getting harder to win. I've won around 50-75 products on this site, and they all arrive to my doorstep quickly. Support is also great! They are helpful and nice and always make things right if there is a problem. Plus, shipping is always free (except for gift cards) which makes saving even better!
I got in touch with customer service and they took care of my issue very quickly! I've experienced many run arounds at other sites (problems with games, etc.) and it was like a breath of fresh air to be helped immediately! Thank you so very much QiuBids Customer Service for your prompt attention to my issue!
Yes, you say that a person cannot win an auction item valuing over 280 dollars more than once a month.....well I have seen PentaxBuying win one item and later the same day was bidding on another one of the same items. This site cannot be trusted. I AM OUT!
So I wasn't ready to stay in the bidding world, and was looking for a way out before it seduced me back in again. To unsubscribe or terminate, I tried "My Account" and some other areas, but no luck. I still doubt my navigational/solving abilities - it must be there someplace! Tried a few key words, to no avail. Finally gave up and emailed Customer Service. Taken care of immediately and smoothly with a nice note back. But still - - - shouldn't it be easier?
I signed up with QuiBids thinking the auction was similar to Ebay. Did not realize it was more like a live auction. With my life/job schedule it is impossible for me to be at a computer constantly. I emailed QuiBids and with 24 hours received a reply and a refund. Awesome job support team.
The website is fun to use, and I really love that you can apply your purchased bids to the cost of the product you're bidding on. I would not have signed up without that feature. I would recommend having either more auctions to make winning a easier or I'd recommend having a few super easy auctions that are only accessible by some arbitrary challenge. I like the latter idea and I'll explain why. Consider "secret auctions". For example, you could have a secret auction section of the site where any user must answer three questions (not too hard) to look at the secret auction page. Most of the time, that page would have no auctions.A few times a day, there would be a secret auction that they could view if they are granted access to this section of your website. Then, they'd start bidding, and the auction would be locked after two minutes of people bidding on it. The advantages here are : 1) Quibids doesn't lose that much money because you extremely limit the number of secret auctions 2) the rarity of the secret auctions makes them feel more rewarding for people who stumble upon them 3) you give people those super cheap wins that make people love you website. Think about it. I'd be interested in hearing what you think.
I signed up for your service not seeing anywhere that $60 will be charged upon signing. I assumed that my credit card was for future bids. My mistake for assuming. You should post the $60 sign up clearly for all to see. I should NOT have to maneuver through writing to figure this out. You would avoid this current issue if you did so. It would seem that you would not want to deal with this. On the other hand, the theory may be that people will try anyway and then you do not have to refund.
I have requested a refund. So far no problems with canceling, but I am waiting to see if I truly receive one.
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