This site is bait and switch they claim they save you money on new items but they charge you $. 60 for each bid. Boy wish I would have know this before I tried the site and the should disclose it on the TV ad that you have to pay for every bid you make. I am sure the Department of commerce and FCC should look at this site closely to see how they are cheating everyone. You have 50 people biding $. 61 at a time on an item so in reality they are profiting on everyone and make more than the item is worth. I ll go to Best Buy and pay retail or open box item price. At least they will give you complete customer service instead of citing did you read the fine print completely so screw you we have your money just go away unhappy. I tried talking to customer service and disputing the charge on my card the next step is the department of agriculture.