9 Reviews for Opensky.com
▼ Sort by: recent
Had a reasonable shopping experience and then quit the site. They wooed me back with an offer of free shipping for the month of February and then refused to honor the offer that had come to me in the form of an email from their CEO. What a scam! I made three orders and was charged shipping for all!!!! Stay away! And their shipping prices ARE high!!
I have purchased many things on open sky and have been happy until this past month when my items never arrived . I called customer service 3 times and emailed twice without a response. I finally contacted my credit card and they are investigating it. I would rate their customer service 0. They won't survive treating customers this way.
Very Very unhappy with this company. Right away I emailed them for a receipt for the Nu Brilliance I bought,Which they ignored. Sure enough I had a couple of glitches. I was nervous about buying, it's kind of a risky item because it claims to do so much and is around 200.00. An amount I sure think twice about throwing away, but with Robin McGraw endorsing the product, i figured it was maybe worth the risk. Big Mistake....Now I have glitches all the time in the product and its only a few months old. The said their return policy is 14 days...What a joke!
This site has a security issue. When visiting the site, I clicked on a product and it took me to a log in screen for an account that was not mine.
Then I created a store upoaded my products spent 1 hour on it and when I tried to change my email settings it asked me for a password for an account I had not created. It never asked me to setup an account so now I cannot manage my store. I have no password!!!!
what a waste of time this site is.
This is a big scam. I placed an order for 6 items for a total of about $136. Three of the items shipped which they also charged me for. In addition, every time an item shipped, the reduced the $136 by that amount and then charged me again three more times. So, I am currently out over $600 for $136 worth of merchandise. They claim that these are just holds on my account but I have never seen such ridiculous billing practices. I will not shop here again any time soon.
I just joined as a seller after being a buyer for a few month. They have great support for new sellers and I hope that my glove shop, Gloves by Design takes off eventually. I sometimes think shipping is too high but hope that my reasonable price will also help. I know as a seller now that we are supposed to ship within 7 days. My items are handmade so this seems really reasonable to me.
It too bad but the shipping took a while. I later founder it for less on eBay.
I have several complaints about OpenSky. I have been a member for about a year now.
First of all, the "discount" prices that are supposed to be offered during their "sales" are far from worth it. I can almost almost always find the same items on Amazon for a much larger discount. Sometimes, the "discount" price is even higher than the suggested retail price.
Next, their return policy does not give me the confidence that they stand behind the products they sell. I ordered a pair of slippers for $50. When I received them, they immediately began to "shed" leaving black clumps of wool everywhere. Then, after wearing the slippers for a month (they were still shedding), the inside lining was wearing down. This was clearly a poorly made product. When I called to inquire about a refund (they accept returns within 60 days of purchase) they told me that since the slippers had been worn they could not take them back. I explained that my problem was that the slippers did not wear well, and how would I have discovered that unless I wore them. Customer service told me they only accept returns that are unused and in sellable condition.
Needless to say, I do not feel confident spending my money with them since they do not stand behind their products. Too bad, the site has a great concept that they have executed poorly.
Another sample site advertised OpenSky and led me there with the enticement of free credit (who can resist?). OpenSky is sort of like a conglomerate lifestyle woot with pseudo "celebs" (think chefs, stylists...Alicia Silverstone) finding YOU, yes you deals on things they think are cool - ranging from iPhone cases, luxury handbags, kitchenware and so on. Items are listed for a limited time, usually a few weeks unlike same sale sites. Colors and sizes do go out of stock though and when they run out, they run out. There are plenty of finds ranging from $20-$50 and then the $200 range and everything in between. That being said, there's nothing on there that I found vital and needed and the cool accessories were cool but didn't warrant the $7.00 shipping fee. Return shipping is also not free so basically, the $14ish potential loss in shipping scared me off. Good if you order a ton of stuff and keep 75% of them. Bad if you just want one or two things.
Granted, they do have $1 shipping days and they give out random credit and it's always interesting to browse. I ordered an iPhone backup battery from them, it arrived and doesn't fit my phone case, but instead of mailing it back and losing the return shipping I'm keeping it.