I commend the customer service members of MyUS include; Alison, Judy, Angel, etc. (in 221 reviews)
Detailed Rating Summary
▼ Sort by: recent
I had a large parcel of bags and jumpers mailed from America to Australia. They were brilliantly packed and arrived in excellent condition. I am always a bit nervous about leather bags getting crushed but the two bags were really well packed.
Many thanks to Brian, who packed my parcel!
I have had 3 deliveries from Amazon to my suite. My account only reflects one delivery. How do I find out where the other stuff is? I have spent a whole 2 hours trying to get through to their live chat, no luck. It keeps just kicking me out. So frustrating.
I was extremely pleased with the excellent way my parcel was packed and the condition that it arrived here in which is Western Australia.
My parcel was packed by Tom ,please give him a big pat on the back from me will be happy for him to pack my orders in the future.
I just received my first package with MyUs and the wrapping as well as arranging the stuff was really amazing. I am very satisfied with you. My experience with you is great and i want to THANK YOU for your efforts. For sure it wont be the last package i receive from you.
10/10 for everything
They used to be OK... but they raised they keep raising their prices recently without notifying their customers.
They wait until they receive your items, then they hold your stuff hostage until you pay whatever over-priced fees they impose on you. They will scam and steal from you before they ship out your packages. This service has seriously gone downhill.
I wish I had done more research on this company, it may not be obvious from the shill 5 star reviews but in simple terms they are thieves and they are scamming people, please spread the word and Do Not Use them.
Unfortiontly ur policy changed, the service become lazy and tooo much mistackes
And rase the cost you used to be the best but not any more.
You ask for price then ask fer areicept and keep the sheapment on hold for too long
I am very appset and dissappointed , i thik im gona find another company ...
This is my second shipment using MyUs and that's only because some items were not available at the time of my first shipment, so the merchants sent them later. The orders were handled promptly and email responses were answered promptly. However, it is far too expensive for me to use MyUs to ship to the Cayman Islands (I don't know if it's cheaper to ship to other countries). Example: I have 3 packages with a combined weight of 3.9 lbs, combined value of $34 and the shipping cost is $55 - that's more than the cost of the items and these items weight only 3 lbs so they're not heavy. That doesn't make sense to me so I will have to use an alternative.
I do like all the features offered but it really adds up - there's a charge for everything including photos, bubble-wrap, even fragile stickers. This would be great if it was a lot cheaper.
I have just received my parcel from Bealls in Florida via your shipping service. It arrived in record time. The person who parcelled it up was Juan and it arrived in excellent condition needing minimal ironing, which was a bonus! Well done for having such good staff. I will be recommending your firm to friends and family who need shipping services in the future as well as continuing to use your service personally.
Hello i use myus for year and half and i wish to see mychina.com for china shipments i really wish that expened
I used other company from usa but myus it better with mmangment and offer and price also with haundel time and haundel package as if it you own package
This email for thanks evry employees work hard to help and loyal so thanks from my heart
First experience using MyUS to Saudi Arabia.
I really appreciate MyUS having the consolidation feature available as one of the leading forwarding agent doesn't have this ability and everything from Amazon just touch and go; making it a real pain in the pocket when one could've just waited for a few days before sending a very small item.
Another experience is the packaging expertise from MyUS. Glenn did a fine job in stowing all the coffee bags, Meccano box and iphone cases.
A real pleasure to deal with professionals.
I'm a premium membership whith MYUS since 2011, and I'm happy with MyUS service , actually all my shipments since that date are books, and the care that have been given to shipments packing encouraged me to ship more sensitive stuff like electronics.
Today I have received my package after seven days period of transport through FedEx Express from United States to Baghdad. It's my four time I try MyUS and I am so happy for collecting many things and sending in one package. Thank you for your services and I will always use MyUS in future
Many thank to Mr Ryle
And many thanks to angel
Thank you very much for your excellent packing of my Roots boots, which was a large footwear box, together with smaller MAC cosmetic items. The box arrived safely here in Melbourne, Australia, and in record delivery time on Thursday, just before the long Easter weekend. So, thanks Bob, I really appreciate it !
164 Questions & Answers
You can read more about our services and sign up for an account here:https://www.myus.com/how-myus-works/