Interacting with their customer service is easy and stress-free. (in 56 reviews)
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Dont bother because of you byy something you have to exchange there is no chance. I got 2 x faulty phone covers and they offered me a $10 credit thats after i had spent $69.i can't believe the nerve and forget it no response aftee i said iwanted a refund or replacement. No response at all!
Hi Mini in the box, I ordered an item on 28th April 2015, on 2nd May the status shows as shipped. However, this means that the option to raise a ticket is not available to me on the website, so there appears no way for me to log a ticket to find out about where my item is. Tracking is not available either. I am not happy. It seems that this company has decided the job is done once the item is shipped rather than when it is actually delivered. Never using this site again and will give negative feedback to warn others. Sort your communications out!!
Tip for consumers: Don't botherAsk Hester about MiniInTheBox
I HAVE BEEN WAITING FOR AN ORDER SINCE MARCH, 2015. I HAVE NOT HAD ANY RESPONSE FROM THE COMPANY BUT THEY DID CHARGE MY VISA FOR $40.00
I AM NOW OUT $40.00.
I WOULD BE VERY CAREFUL AND NOT ORDER ANYTHING FROM THIS COMPANY
Tip for consumers: NOT HONEST. I DID NOT RECEIVED MY PRODUCT BUT WAS CHARGED FOR IT.
NO RESPONSE FROM COMPANY FOR MY INQUIRY
My experience with miniinthebox is alwas positive. Everything is with free shipping, i receive my orders fast and the quality of the items is great. I love the EU warehous option. I will buy many more gadgets from this shop and i can recommend it to everyon!
I have placed my order March 5, 2015. It's been over 2 months i still haven't recieved my order. It says that its been shipped and there's a tracking number but i can't track it. What should I do? Will I still be able to receive my order?
You get what you pay for with this company. All the covers I ordered were cheap copies in breakable plastic, so dont drop your phone as they wont protect it as I have found to my dismay ! I took the FREE shipping option and over a month later i was still asking where my order was (10 days delivery they state). When it finally arrived the Clear view screen protector was nothing of the sort. It felt as if i was looking through hexigan prisim and had to immediately remove it as I felt dizzy and sick. They offered me a refund and a month later i was still asking them where it was. Finally almost 3 months later its all done and dusted. Communications are difficult and slow, Yes its cheap, but if its phone protection you want, this is not the place to get it. Its a company thats "just for fun" if you have the patience to wait and dont mind being offered a £2.50 voucher (but you have to spend more than the voucher or you cant use it!!) compensation for all the time you wasted either waiting or trying to contact them. Not my cup of tea i'm afraid.
This is a fraud website . I placed my order for mobile covers etc in the month of March . Debit card payment was made right away. My order summary shows shipped. The mobile application has no way to track the order of at all shipped . No revert back from website either . FRAUD website BEWARE
I have received a watch with black front instead as ordered and confirmed with white front, further the watch does not work as it should - it is automatic but if I take it off for 2 hours it stops I want to return it and have written at least 5 times without ANY REACTION what shall I do ?? PLEASE HELP as I acnnot use the watch
I received my package from MiniInTheBox and I'm very disappointed! Only one of the items that I actually ordered for my dogs was in the package. There were 2 dresses, but not the 2 I had ordered for my puppy. I also ordered a t-shirt for my yorkie, which was not included.
March 11, 2015 1502212218291159 USD $ 5.22
March 12, 2015
March 10, 2015
March 03, 2015 1503021218507844 USD $ 20.48 Shipped
March 03, 2015
February 09, 2015 1502062317939636 USD $ 6.89 Shipped
February 10, 2015
February 07, 2015 1502070117941023 USD $ 7.98 Shipped
February 07, 2015
February 06, 2015 1502052317913858 USD $ 19.98 Shipped
February 07, 2015
January 13, 2015 1501060217165419 USD $ 7.20 Shipped
January 14, 2015
High Quality item. Connectors for cables included!
Ist Item I recieved was mobile lenses which were quite worthy and price was very reasonable.The other item was solar bank with 48000 mah but it only charged mobile 2 times maximum. Its capacity is much lower that prescribed. The price charged was quite high as compared to its capacity.another item I received a man watch which was quite beautiful but all extra needle shown were fake. Another ladies watch I received was of worthless in design finish as was shown on the web
My wife rejected the watch.
I ordered G9 40W 3000-3500K Warm White Halogen Bulb Light Globe Lamp (220V,10pcs) from miniinthebox and it is a very good product in a low price. I used it and the light is bright and in a very good value. Im very satisfied.
I once ordered a few things, it didnt get delivered to me because i chose super saving shipping, but when i informed the Mini customer service about the situation, they sent me again with a tracking number. with a week i had them.
the prices here are reasonable. and awesome stuff can be found here.
my gf loved the item i bought for her. she said it is what she always wanted. We are very happy with the shape and design!
It was fabulous much better than I had expected, thanks a lot!
I love every items order with exception of one size fits all items ... because they all are size 0s. All other products are outstanding and the prices are awesome. There is one other negative though ... You pay for shipping (don't use free shipping) yet items are never delivered within the time or date scheduled.
10 Questions & Answers
Classic Nice Clothes Type Buggy Bag Bracelet Stand Waterproof Multicolor fabric Jewelry Bags(1 Pc)(black) and another order of a Loving Heart Shaped Design Double 3.5 mm Jack Audio Cable 25cm i ordered them on the 22nd of nov and 24th nov 2014 so its only been 14 days so far... i paid around $25+NZD BUT i cant track them on the site so i tryed going to the company u say u used for shipping (SwissPost) yet they say they cant track it and the number is invalid i also tryed other sites miniinthebox listed and still nothing, you have already received payment and say it is shipped.i have never received an email about my packages being shipped or receiving payment or a tracking number either. will i get my packages?