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ListiaReviews 415

2.1

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Listia Reviews Summary

Listia has a rating of 2.1 stars from 415 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Listia most frequently mention customer service, gift card and many people. Listia ranks 161st among Auction sites.

service
71
value
70
shipping
64
returns
59
quality
67
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Illinois
1 review
0 helpful votes
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Listia sucks
June 20, 2025

Listia richard is a disgrace to customer service. I will never be using this site again. Its a joke.

Date of experience: June 20, 2025
Kansas
1 review
0 helpful votes
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Account issues
October 21, 2023

I don't recommend this after what happened to me! I have done nothing wrong and now my account says that I have to use non-purchased credit when I just bought more points to pay for my bids!

Date of experience: October 21, 2023
Connecticut
1 review
2 helpful votes
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Listia used to be very good. Around 2014 they changed everything including points as a medium of trade. These points are very hard to translate to equivalent dollars. That's one problem. However, another problem slowly came to light—Listia has no means to seek review of problems that occur. They have customer service representatives that are either unable or unwilling to provide assistance in enforcing the rules that Listia themselves created. The biggest problem is with the offering of counterfeit coins. Listia allows known offenders to list these forgeries without repercussions. They don't help victims get their money back and only care about keeping the trading going. As a result, the good coin dealers won't do business there.This company should practice what it preaches and enforce their own rules. As of today, this site is known as a place to list forgeries and stolen property. Hopefully my complaint to the IC3 site will get the wheels of justice going. In the meantime don't buy
Anything there unless you can afford to lose that money.

Date of experience: July 9, 2023
Hong Kong
2 reviews
3 helpful votes
Follow Lynskey T.
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Most users must know why I say that, listia id a total fraud and scam, if your membership is free of charge, one day they will ban you say you dishonest and try to scam their resources. Not recommended for everyone to use it.

Date of experience: March 11, 2023
Arizona
2 reviews
4 helpful votes
Follow Mike L.
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This app has gone completely downhill! They change currencies what seems like every six months and make your current currency worth nothing when they do so. Sellers mostly never send out what you buy and when you try and get your credits back they don't do anything about it... waste of money and time! Don't use this scam app! You are warned!

Date of experience: April 21, 2022
Hawaii
1 review
2 helpful votes
Follow Chalsie A.
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I have been with Listia since February 2010 so a long time! When I first learned about the site I thought the idea was genius. I still think it is. You offer your stuff up (used or new etc) to gain their "points" and when you have accumulated enough points you can use them to bid on things you want. It appears that they keep things afloat with ad revenue I presume and the team seems to work hard at trying to improve the site. There are always going to be people in this world that will try to scam others so remember the old adage. If it looks too good to be true it probably is. Check people's feedback and reliability before bidding. Are they listing a brand new iPhone with no feedback? Yeah maybe don't bid on that unless you like headaches. xD I believe I use the site for what it is meant to be used for. Listing used things and trading them in for small possibly used things in return. If you want some premium item like a brand new gadget, or ebay gift card or very useful items clearly being dropshipped from Amazon you're going to end up paying more than they are worth because people are trying to profit. Also if you are wondering why people list a good bit of useless or overpriced items it's because the site encourages creating 5 listings a day for 25 free points. 5 points is 1 cent so it's only 5 cents a day but hey some people list things like vinyl stickers for 99 points so I suppose in 4 days you could get a completely free item from creating listings that end and never sell. This brings me to the issue of inflation. All those free points being given out daily can cause some inflation. However it does seem like inflation has finally stabilized on the site and the people managing the site claim they combat inflation by using some of their revenue from ads to pay for the auctions they host like more Amazon gift cards. Also the points Listia gets from their auctions plus all their final value fees are used to payout all those free point incentives they give away for listing items and referring others. You can list items completely free without paying any final value fees if you start the auction at 99 points and offer free shipping. Most of the complaints I've seen about Listia seem to stem from deals gone wrong or people that don't understand that you can't shove lumpy stuff (bracelets, belly rings, fat seeds, a clump of fat paper punches all in one spot) in an envelope and expect normal first class letter service (sometimes it makes it through but many times it does not or gets badly mangled). This site is basically a big garage sale and you will see people listing both trash and treasure. I personally use it for small flat items like stickers, used postage stamps, craft supplies/scrapbooking paper and the handmade stuff is fun to look at. There really is so much stuff to bid on honestly if you know where to look. It's a fun way to pass the time. No cash is involved either so no taxes which is a nice headache free way to declutter. :D

+7
Date of experience: March 29, 2022
Ohio
1 review
1 helpful vote
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SCAM
March 11, 2022

When I joined they said you could redeem 25,000 point for a $50 gift card. Now a couple months later they're saying 30,000 will get you the same thing. I have no doubt that the longer I spend on the site the more points it will take to cash out. SCAM.

Date of experience: March 11, 2022
Spain
6 reviews
3 helpful votes
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Positive experience.
January 28, 2022

That is a nice place for you if you want to get rid of the things that you don't need anymore. That was a really positive experience.

Date of experience: January 28, 2022
RU
4 reviews
2 helpful votes
Follow Svyatoslav K.
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It was a long boring day and I didn't know what to do in order to shorten that day. I believed that it would be cool to search in the internet for some cool shopping centers. Finally, I found listia which seemed to me pretty interesting, because it offers things for exchange for free. So you cna just give them things which you don't need anymore and then they send you some things which you need. It's okay for those people who always buy something but don't use it. I guess that this service should be paid with attention from people, because it really deserves it.

Date of experience: December 9, 2021
New York
2 reviews
4 helpful votes
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SO FAR SO GOOD!
November 18, 2021

Been active on Listia for about 2 months. Already have well over 100 positive reviews - mostly selling but some buying. Haven't had a problem so far *knocks on wood."
Couple of times I had a question for support and within a couple hours, I had well thought out, informative and helpful responses.
Only issue is that I have one buyer that doesn't confirm delivery within a day or two like everyone else. Not that they open disputes or anything, it just locks up your funds until 20 days after payment way made. That's only 1 buyer out of dozens. Seems like they have really tightened things up in a good way since switching back to Points from Ink. Fill out some surveys and it's like free money. Highly recommend giving it a shot.

Date of experience: November 17, 2021
Kentucky
1 review
13 helpful votes
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I bought this laptop and found an app on the laptop. It looked cool so i downloaded it and thought i would try it. After about 2 months when I had eached around ******* points and sold a few items and shipped them but not bought anything with my points listia banned my account saying I HAD ANOTHER ACCOUNT. Before the two months I had never even heard of the website and when I asked them to SHOW me my supposed other profile they could not do it but refused to give me back my accounr

Date of experience: May 8, 2020
Kentucky
1 review
1 helpful vote
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Worst site ever
October 15, 2019

LISTIA IS THE WORST SITE I HAVE EVER USED. The rules state you are allowed 3 accounts per house hold my son who doesnt live with me opened one my daughter who doesn't live with me opened one and I opened one no where on earth would this be considered 3 accounts in one household but when I had over 5oooo points and my daughter had nearly 9500 and my son had ******* all three accounts were suspended in the same day stating we had multiple accounts when I asked them to show me my supposed other account they brought up my son's account and my daughters account when they provided proof that they lived in other towns the accounts were reinstated but with no points. Then a few months later the same thing happened. I spent a total of over $500 shipping free items and lost the points 2x and lost the items and money... site is a huge scam

Date of experience: October 15, 2019
Tom F. — Listia Rep
over a year old

Hi Jessica,

We are following up with you regarding your concern. I'm sorry to hear about the inconvenience. Please let us know what your support ticket number was so we can review it. You can also submit a new support ticket here in case you can't find it: https://help.listia.com/hc/en-us/requests/new. Thank you

Missouri
1 review
19 helpful votes
Follow Sondra A.
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I bought and sold on Listia for a couple of years There is more and more drop ship stuff from Hong Kong and China than anything else. It's basically the same stuff as Wish sells. After making 2 fairly large purchases and never receiving my merchandise and being told by Listia that I was not getting my credits back, I'm done. Basically they are thieves.

Date of experience: September 20, 2019
New Jersey
1 review
13 helpful votes
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Listia use of XNK
August 27, 2019

I have been a Listia member for some years and it was fine until they went over too XNK this currency is very unstable and as of late on a downhill slide too 0 many a seller winds up loosing money because of the way XNK value go/s up and down the only thing that will save Listia now is if they go back too there old internal currency credits it was very stable

Date of experience: August 27, 2019
NL
14 reviews
74 helpful votes
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Too many changes
July 12, 2019

I was a member for a few years, and received quite a lot of cool stuff. Also contributed numerous items.
I became fed-up with Listia after too many sellers kept the postage fees I sent and failed to send me the items.
I stopped dealing with them altogether when they started the 'ink' system- was unable to figure it out.

I believe the site would be good if a) Listia reimbursed us for postage ripoffs, and b) went back to the former credits system.

Date of experience: July 12, 2019
Texas
1 review
17 helpful votes
Follow Karen R.
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I used this site for several years and traded thousands of items! It used to be the best site on the internet and super enjoyable. But then the Chinese started to list their cheap stuff, the owners switched to XNK instead of credits and the site went downhill rapidly. Sad too, because I spent thousands shipping stuff free to other Listians on this site. Not anymore. I'm rarely on the site now so you can keep the worthless XNK I have left.

Date of experience: June 26, 2019
Utah
69 reviews
100 helpful votes
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I got ride of so much stuff here that I know have well over 1,000,000 credits but they have changed how they do things. They have chance the credits to INK. To change my credits into INK is not even comparable to the value of my credits. Plus the produce that is being offered by people is totally different that it used to be at a higher price and most are charging shipping where before there was a lot of free shipping. I probably will transfer my credits into INK and purchase something to use them up and never use the site again.

Date of experience: June 25, 2019
Tennessee
1 review
3 helpful votes
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Sent a used flea market doll instead of CHI set.
BEWARE
Won a CHI hair set, received a used Disney doll like it came straight out of the trash
Came from JOHN C BLAIR from Chittenango NY, thanks John you're now on BLAST!

Date of experience: May 15, 2019
California
1 review
19 helpful votes
Follow Todd D.
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A lot of you people here leaving whiny reviews are just either lazy, boring or greedy. Listia has some of the most unique items, down to Earth people. I have ever bet! With most things in life you get back what you put into it. Some of you I can tell didn't and you don't know how to be successful and then you cry that it stinks. Listia ROCKS!

Date of experience: April 16, 2019
California
4 reviews
23 helpful votes
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Scammers!
March 1, 2019

This company used to be great according to my friends but when I dealt with them I just came to know that they are theifs. Company has turned into complete joke. Total scam now! Now I avoid buying from other people on here unless I have built a relationship with them because i have been scammed too many times and listia's dispute team does pretty much nothing.

Date of experience: March 1, 2019

From the business

Listia is a marketplace for Free Stuff where you can give away stuff you don't need anymore and get stuff you want in return for free. It's fun, free and very easy to use.


listia.com
Founded in 2009
Mountain View, CA, United States