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Alabama
1 review
3 helpful votes
Follow Ody R.
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Purchased a motherboard from these thieves on eBay. Motherboard is bad and they will not respond to any emails I send them. I'm having to go through eBay's complaint department to try to recover my money.

Do not purchase from them on eBay. There account name on eBay is laptopz-outlet

Date of experience: April 15, 2015
GB
8 reviews
0 helpful votes
Follow Nal N.
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I do not trust this store
September 1, 2020

I do not trust this store because I have gone through its website and some of the things they have seem to be too good to be true. Whe the deal is too nice then you have to think twice. I want great products and I was certainly ot plannig on getting some fake product. They sold me something and it was not quite what I expected.

Date of experience: September 1, 2020
Hong Kong
9 reviews
3 helpful votes
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This store is not reliable. All I needed was a laptop battery and they made it seem like I wanted a spaceship or something like that They took forever to dispatch what I had ordered and even after I got it it did not quite perform as I expected. I am dissaponted.

Date of experience: August 31, 2020
Ireland
1 review
1 helpful vote
Follow Daryl K.
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Sent me 2 dead batteries looked for money back owe my $36 and a few cents offered my $20 refund they said they would send me third battery for free said no and in next message said the best we can do is send replacement for additional $11 story always changes tried ringing they always get a machine stay! STAY AWAY!

Date of experience: January 15, 2014
Ireland
9 reviews
1 helpful vote
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I am so very disssapointed and angry at the same time. I have had the same bad experiece just like the rest. It is when this store lies about the specs of the batteries. I needed a laptop replacement battery and I managed to find one int he store. Everything was fine untill I tried to insert it and it was not able to go in because it is large.

Date of experience: August 30, 2020
California
1 review
5 helpful votes
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Bought a laptop charger that randomly MELTED at the cord and burned a hole in my carpet. Could have burned my house down if I had not been home! Contacted them asking how this could possibly happened and they refused to answer, only offered to send me another charger. Like I would ever feel safe using any of their products again!

Date of experience: June 9, 2010
California
1 review
3 helpful votes
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Avoid this company at all cost. They not only sent me the wrong -- and USED -- part but made the process of returning it very difficult. So difficult that I actually ended up eating the cost of the entire order without a resolution to my problem. Shady operation.

Date of experience: January 3, 2011
New York
1 review
1 helpful vote
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I returned a product and they charged me a 20% restocking fee, which was in accordance to their return policy. But this was the first time in my life that a company kept the total of the sales tax on a returned item. They didn't even give back 80% of it. Their explanation was: "The sales tax is collected by the the local tax bureau." Sounds fishy to me. Just for that experience I would not buy from them again.

Date of experience: April 23, 2012
Georgia
1 review
2 helpful votes
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My order was placed on Ebay and I was supposed the item within a few days and 3 weeks went by and i never received anything! I demanded my $$ back and they just kept saying "please kindly wait for the item", So far i havent received either! Do not buy from these people!

Date of experience: December 3, 2012
Massachusetts
2 reviews
3 helpful votes
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I wish I had read this review before purchase from this company... Never had experience worse than this. They don't speak english well, send you wrong part and make me buy twice and still send me wrong part. Now they give me hard time to return it and refuse to give money back. I am on process of getting the money back. Will do anything not let them get away with this.

Date of experience: May 1, 2010
New Jersey
1 review
4 helpful votes
Follow matt b.
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First of all, Laptopz.com frequently acts like consumers and posts positive reviews about themselves most places where you'll find complaints. Really what they run is a fraudulent program with a 14 day warranty.

I purchased a laptop battery from eBay that was bad. I then returned it and they sent me another bad battery. When I asked for my money back they wouldn't reply or do anything this time because I can't comment on eBay anymore.

If you want to get completely ripped off, and get no recourse, then you should definitely buy from these con-artists.

Very Sincerely,

Matt Brown

Date of experience: March 17, 2010
California
1 review
1 helpful vote
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I ordered a laptop mouse from this website. It Works fine. Good for travelling. Plug and play. But the item is normal quality. Cursor runs a bit fast, and I don't want to change the mouse setting because of my other mouse.The shipping is good and within the 15-30-days period.

Date of experience: December 3, 2010
Greece
1 review
1 helpful vote
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I ordered a battery via e-bay. I paid 36 dollars. They told me I had to wait for 3-5 weeks.
After 5 weeks I had not received the battery. I asked them what had hppened and they sent me some emails promising they had sent the battery. I insisted and then, they answered that they had communicated with the delivery company, and they were sure that the battery was lost, so, they would send me another battery, but I had to wait for 3- 5 weeks again.
After 5 weeks I had not received any battery again...!
I emailed e-bay (they say he is a"top seller") and they practicaly covered him, saying that although they are sure he did not send the battery at all, there is nothing they can do because 30 days passed from the time I paid the money!
So, they took the money and they sent nothing! This is caled thievery as far as I know...

Date of experience: March 11, 2014
GB
1 review
8 helpful votes
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About two weeks ago, I buy a mini netbook from this site. They were patiently with all of my questions. After I made the order, they sent me the products timely. I feel they offer an excellent customer service.So, if need, i will purchase from this web again.

Date of experience: January 21, 2010
California
1 review
4 helpful votes
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I purchased 1 item and had such a horrible experience that I WOULD NEVER PURCHASE FROM THEM AGAIN. They refused to give me a credit even though they said that they would for a faulty component. I still have never received a credit after over 10 attempts.

Date of experience: October 8, 2015
North Carolina
1 review
1 helpful vote
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If they get the part right that you ordered you might be ok. Otherwise get ready for conflict. They tried to refund shipping only and told me to keep the power cord they sent that didnt fit my computer and I still had to pay for it. Then when I refused to keep the useless cord they wanted me to pay to ship it back plus send them more money to cover shipping on another cord that may not even fit. They could not crossover any part numbers or model numbers of my hp computer to get me the proper cord. What a joke this place is. Stay away

Date of experience: March 19, 2012
Michigan
1 review
2 helpful votes
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FIrst, cannot keep up with all the names used for this company... Yall, Gadget town. Etc.! Second, seems every time we make corporate purchase I have Fraud on my Corporate CC within weeks after. I have put a STOP at work for all purchases to this company. Cheap but not worth the aggrevation of Fraud!

Date of experience: August 15, 2012
California
1 review
1 helpful vote
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I ordered a dell screen from this store last month. And arrived a week later. They delivered fast and offerred me good service. I'm very satisfied with this store. As for the screen, it is crystal clear and well constructed. Best bang for the buck.

Date of experience: September 17, 2010
Spain
5 reviews
3 helpful votes
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They sell stiff batteries: not working batteries, just plastic and metal. They dont answer emails, they say they have sent a new item but it is not true... Awful!

Date of experience: October 20, 2013
Wyoming
1 review
3 helpful votes
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Super fast shipping and really great prices. Product purchased to replace worn wire from camera manufacturer and is actually better quality than original.

Date of experience: December 6, 2010

Overview

LaptopZ has a rating of 2.1 stars from 59 reviews, indicating that most customers are generally dissatisfied with their purchases. LaptopZ ranks 21st among Batteries sites.