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Australia
1 review
1 helpful vote
Follow pious j.
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I ordered a pair of shoes in Mar 17 and was tracking the item but found the address recorded was without street no., Sent them messages to correct the address and re-send the item. They were very careless and not responding to my queries/concerns but kept sending responses like 'I will send refund or if the shipment comes to you it is free'. Neither I received shipment nor refund even after 3 months

Date of experience: June 15, 2017
Michigan
2 reviews
5 helpful votes
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I received a defective loud hard drive that would not idle down. The activity light constantly flashed as if it were loading programs, but nothing was going on. I got a hold of the seller. He said he does not do returns. He simply told me to do research on google for the problem. I told him there was no need to google it, that it is a defective hard drive. He never got back to me with a resolution thus far. Do not buy from them, they are crooks and scam artist.

Date of experience: October 12, 2015
Israel
1 review
1 helpful vote
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I bought couples of bags (around 6), 1 still nor received and another one
Torn after couple of days...
I sent tickets through their service on the website, got response after 6
Days about the torn bag and they told me they are just a marketplace and i need to contact
The seller directly and settle my argument with him by myself.
About the delayed last bag (2 months delay), still didn't get any response.
Very disappointing...:-(

Date of experience: September 3, 2015
Kentucky
1 review
3 helpful votes
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9 out of 10
July 8, 2016

I give ioffer 9 out of 10. I have only ever had 1 problem with this site other than that I really like ioffer. It does take awhile to receive your items but they keep you informed you the whole time. I will continue ordering from this site.

Date of experience: July 8, 2016
GB
1 review
3 helpful votes
Follow Felinia S.
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A simple enquiry to this seller, following the instructions on the website, resulted in the response "got any more stupid questions?" I expressed my displeasure and got a satisfactory response concerning suspected time wasters. In the meantime I had purchased elsewhere, but out of courtesy, and bearing in mind the nature of the sellers response, I informed them. This resulted in another extremely rude reply and a demand to cease all further contact. This seller may have a 99% positive review for the turnaround, but gets a 1% review from me for customer service, and I suggest that their current attitude will not promote their business.

Date of experience: March 21, 2015
India
1 review
1 helpful vote
Follow Vikramjit S.
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I was a seller on ioffer and I found that someone used my debit card and made purchases on it from Bulgaria. It is amazing how a few days before this happened I was chatting with ioffer support and the same debit card gets used and all of a sudden my bank blocks the transactions suspecting fraudulent activity.

I would say never trust ioffer as they are a fraud company and their employees can steal your card information if they know you are not US based or are otherwise a sucker for cyber crime.

I did get my money back (approx $300) from my bank but I swear I will never use ioffer again.

Date of experience: September 13, 2013
New Jersey
1 review
12 helpful votes
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SCAM
November 24, 2015

I ordered one handbag for my daughter for Christmas. My card was charged (the price including a fee of $3 and a $1.15 "international" fee) but the website shows the item as not paid for and I keep getting automated emails requesting payment! Now, I have to wait five business days and dispute the transaction with my card company (which can take up to 45 business days). So I am out the money and the hand bag until after Christmas. Do yourself a favor and steer clear of this site.

Date of experience: November 24, 2015
Massachusetts
1 review
5 helpful votes
Follow W R.
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I have had almost identical bad experience with this site as some of these other reviews. I ordered an item, paid for it with pay pal, get verification from seller and pay pal, then the item is cancelled for lack of payment. I send messages as well as copies of the paypal statement and receive horrible customer service and no refund. Then seller contacts me with no idea of what is going on as though they have not received any communication. Keep the money, donate it to charity. But its a horrible site and not recommended. Sellers and buyers beware!

Date of experience: December 22, 2014
GB
1 review
7 helpful votes
Follow TRACEY a.
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This awful seller whom sells counterfeit good is terrible... her attitude if the goods get seized by border force will be... In her own words... what?Friend, this is your country customs problem,
Your package I'm sure to send, this is not my responsibility,. Thank you.
Nice! NOT.

Date of experience: November 6, 2015
New Jersey
1 review
3 helpful votes
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Thieves
April 1, 2015

In my experience Ioffer is a den of thieves. I got taken and there is absolutely NO support from whomever owns the site. How can this website still exist. The Feds should shut this company down. Morally speaking this company is Bankrupt. Do Not buy from here.

Date of experience: April 1, 2015
Wisconsin
1 review
7 helpful votes
Follow Lourdes M.
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Great service!
July 26, 2016

After reading all of the negative reviews (I bought items before reading the reviews), I'm starting to think that I got lucky with my transactions. I purchased several DVDs from different sellers and received them within a week of mailing my payments. I thought it was interesting that the sellers were asking for payment by check but I figured what the heck, why not? I had a good feeling about the merchants because they advertised a really great selection of hard to find films and they were also relatively local. Sure enough within a week of mailing my payments to the vendors I received my movies no later than the time frame that was promised by the vendors along with some nice notes from them thanking my for my purchase. I will probably continue purchasing from them since I had an uneventful experience.

Date of experience: July 25, 2016
New York
1 review
5 helpful votes
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Complete RIP-OFF!
October 24, 2015

There is no buyer protection. Sure you can get your money back if you pay by cc or Paypal, but who wants to go through weeks or months of deception from the scam seller and ioffer website that allows this fraud to go on! Find another website to get your knock offs and do you research!

Date of experience: October 24, 2015
New York
1 review
1 helpful vote
Follow Brad R.
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This website straight SUCKS. Signed up yesterday, made my first purchase and their checkout process won't even redirect me to a place to make a payment. Sent a bug report to the morons running the thing and they replied as if I was the problem. A group of brain-damaged lab monkeys could do a better job of running a website than the idiots that are at the wheel now. Would'nt even give them a quarter of a star... but have to give them one to post this.

Date of experience: February 25, 2013
GB
1 review
2 helpful votes
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Hi I have bought about ten items from Ioffer. Most of them have been very good value for the price paid, all have been as described. All have been fakes, but any one who thinks they are buying the real thing at the prices asked is a bit misguided.The best items I have bought have been polo shirts tee shirts pullovers ect. Some have been very good quality indeed makes me wonder how much better the real thing can be. All in all I like Ioffer yes it can be frustrating, and you do get some strange answers to questions asked but it is up to the buyer to make the right judgement pay his or her money and take their chances so far I have been very lucky.

Date of experience: September 1, 2013
Illinois
11 reviews
44 helpful votes
Follow Thea E.
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I don't support nor buy from any internet shopping sites that knowingly sells knock-offs/replicas/fakes. I browsed ioffer recently and almost everything's a fake. I trust the negative reviews from here. Ioffer should be shut down!

Date of experience: September 17, 2011
GB
1 review
9 helpful votes
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Order a purse off this seller talk about lack of communication messaged them at least 10 times only got 1 response also emailed to them and got no response still not got my purse trying to get my money back anyone else had the same problems

Date of experience: September 27, 2014
GB
1 review
1 helpful vote
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I ordered a coat on the site and seller stated accepted PayPal therefore I felt maybe more reliable. Coat has not arrived I received invoice straight away and paid it by return. Received confirmation of payment and have heard nothing since and the details were updated to state item delivered. Tracking number sent which referred to an address in Doncaster NOT ME! Now raised with PayPal no contact from seller since.

Date of experience: March 23, 2018
GB
1 review
2 helpful votes
Follow Holly-Olivia R.
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$#*!ing $#*!
December 19, 2016

What a pile of $#*!! Lost over £20 due to items not turning up! I got 1 item out of 3! $#*!ing taking the piss... faulty website and lead you on big time! I should of read the reviews before buying! No communication either from the bunch of wankers! $#*!ed off big time, should give me my money back and the site should be closed down! $#*!ed off big time! Waste of money seriously! When I did receive only 1 item it was such a Waste of money, so $#*! and nothing fits in the purse! So $#*!ing angry

Date of experience: December 19, 2016
Australia
5 reviews
24 helpful votes
Follow ELLEN H.
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Purchased handbag from ioffer, then I was receiving messages asking for 5 star rating from seller. Used handbag less than a dozen times and started to fall to pieces. Seller did not respond to any of my emails of complaint. Handbag ended up in bin.

Date of experience: June 5, 2017
Georgia
2 reviews
4 helpful votes
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Never received the item I ordered and no help from Ioffer. I have ordered in the past with decent results but this last time stopped me. Glad it was only $17 but then I started getting charges from places in Tai Wan and Tokyo on my credit card.

Date of experience: May 3, 2017

Overview

iOffer has a rating of 1.8 stars from 483 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iOffer most frequently mention tracking number, credit card and customer service. iOffer ranks 568th among Marketplace sites.

service
41
value
35
shipping
35
returns
30
quality
34