I have had almost identical bad experience with this site as some of these other reviews. I ordered an item, paid for it with pay pal, get verification from seller and pay pal, then the item is cancelled for lack of payment. I send messages as well as copies of the paypal statement and receive horrible customer service and no refund. Then seller contacts me with no idea of what is going on as though they have not received any communication. Keep the money, donate it to charity. But its a horrible site and not recommended. Sellers and buyers beware!