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IGXEReviews 120

2.4
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IGXE Reviews Summary

IGXE has a rating of 2.4 stars from 120 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IGXE most frequently mention credit card, customer service and live chat. IGXE ranks 105th among Mmorpg sites.

service
24
value
22
shipping
23
returns
21
quality
23
Kentucky
1 review
12 helpful votes
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Wow gold
November 19, 2017

Ordered gold for wow. It's been 14 hours. They say they have the wrong information and order is delayed. But i updated info twice and it was all correct both times. Iv'e ordered from here at least 4 times before and didn't have an issue. The info used is the same as every other time right down to the same character. I'm starting to think they are going out of business and are getting what they can for nothing. Reporting to paypal. Chat support button on website doesn't even go anywhere. Phone numbers say This number can't receive calls and emails go unanswered.

Date of experience: November 19, 2017
Florida
1 review
2 helpful votes
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I paid for *******K and then they said they couldn't deliver it because of supply/demand changes. (Game patch the next day and the price shot way up). So in short, they didn't deliver *******K of what I had initially paid for.

Date of experience: October 12, 2017
Florida
1 review
9 helpful votes
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I had a good experience with tibia gold, so I recommend it
I bought gold yesterday and got it sent the same day minutes after I placed the order. I think people should look at the time in hong kong first when they are doing their orders because the can be sleeping too

Date of experience: May 12, 2017
Alaska
1 review
2 helpful votes
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Poor
January 7, 2017

Igxe is nothing but theifs. They stole my money and will not give me what I paid for. Do not use them.

Date of experience: January 7, 2017
California
1 review
13 helpful votes
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I have been very familiar with IGXE after frequent buying on this site for the cheap price and humanized service. They do have good reputation and will not cheat on the customers. Although there was one time when my wow golds got delayed, the staff told me it was because of the stockout, and I waited for 2 more hours. During the period, I asked them for several times. I almost lost my temper. However, the customer service has been very patient and tender. She explained the situation for me again and again. I was very pleased with the attitude and after 2 hours, I got my golds as they told me before. Accidents may happen, but at least their working efficiency and manner to settle the accidents made me satisfied. Since then, everything goes very well. I trust in this website.

Date of experience: December 6, 2016
Georgia
1 review
11 helpful votes
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From reading reviews, it looks like their delivery is dependent on the game. I would not advise IGXE for Guild Wars 2 (US). I sent in an order and did not receive it. I contacted live support and they told me to wait 6 more hours. I did and nothing. I contacted them again and the same thing happened, I decided to give them a second chance. Nothing. Now, I contacted them a third time and requested a refund. They told me to "give them more time". I threatened to contact Paypal with a dispute/claim if they didn't. They told me they will cancel my order. If the refund doesn't go through then I will actually contact Paypal.

They will make you wait around forever and use vague terms that don't promise anything such as "if our supplier can deliver it, we will contact you". I haven't had issues with gold sellers until IGXE. Do not contact for Guild Wars 2 (US).

Date of experience: November 17, 2016
KN
1 review
3 helpful votes
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Paypal involvement
November 15, 2016

I buy tons of gold from various places. But this place is the most shady

I bought 600k gold and waited 2 days for my gold. I used live chat support to find out why i wasnt getting it and they kept telling me 4hrs everytime.

I got sick of it and i got paypal involved. And in under 2 hours i got my GOLD

I DO NOT RECOMMEND THESE GUYS "UNLESS" YOU WANT TO GO THROUGH PAYPAL TO GET WHAT YOU PAID FOR!

Date of experience: November 15, 2016
New York
1 review
1 helpful vote
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I asked them for days for a refund and they kept trying to offer me credit and kept saying that they needed 4 more hours... i was forced to give them 2 days and still no refund or gold

Date of experience: November 14, 2016
Spain
2 reviews
15 helpful votes
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I just newly heard about this site - skin.igxe.com, but I didn't find the reviews for this site. My friends said it is from IGXE.com, so I just leave the review here.
I bought Flip Knife | Doppler from this site, I was concern before the trade, but it was really fast, and the live chat helped me a lot, just a few minutes can familiar with whole site trade process. And they have Events page, I just save 15% of money on this page.
All of you can try this site, they have most of csgo skins available.

Date of experience: October 12, 2016
California
3 reviews
4 helpful votes
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I have bought CS: GO skins on skin.igxe.com, it's very fast delivery and best service. I'm so lucky and happy about it.

Date of experience: October 12, 2016
Oregon
1 review
12 helpful votes
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I order items on their site, someone calls and asks for my personal info, address name, phone number, for "verification" of course (lol, right). I asked how long for delivery. She said NO more then 6 hours max. Here it is 16 hours later, i contacted them via their site's 24/7 customer service... no help, made excuses, game is new she said. No its 4 years old, no stock available, they are filling it now, 3 to 6 more hours needed... no refunds can be given, if so its 3 to 5 business days at a minimum. I paid though pay pal, ill let them handle these idiots

Date of experience: October 1, 2016
Washington
2 reviews
1 helpful vote
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Go IGXE
August 20, 2016

I ordered Pokemon GO account, received 30 mins after payment, wow, the guys did what they said on the homepage. Happy now...

Date of experience: August 19, 2016
California
1 review
3 helpful votes
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Cool trade
August 15, 2016

Big surprise, I ordered Startrak ak-47 on skin.igxe.com which is a newly released site from IGXE guys for CSGO items, I received the item following the guys' guide, but it took me almost half an hour, hope it can be faster next time.

Date of experience: August 14, 2016
Australia
1 review
4 helpful votes
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Signed up in good faith, noticed the reviews late but figured what the hey. Was informed they had no stock and it will be another hour, one after the other and so on. Got impatient, told them want review and again more promises "1x more hour" (not sure why they are buying time like this).

At the time of writing they have 58mins to comply or its a dispute via paypal.

In the end, i found lootdude.com was able to deliver and was upfront about their stock sizing. For me thats all i really care about "Can you deliver, and when? Answer two questions honest you get my business. Screw around...

You get reviews like this.

Date of experience: July 9, 2016
Mississippi
1 review
12 helpful votes
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Shut them down
June 21, 2016

I placed an order with this company and after not receiving my product after 3 days i asked for a full refund. Upon asking this i was given a hard time but finally got them to agree. After 4 days of not getting any verification of a refund i turned to paypal resolutions. Once paypal got involved i magically got my product within 25 minutes with no offer of compensation for the headache. Upon asking i was basically told tough s**t. Terrible customer service. Avoid this so called company at all costs

Date of experience: June 21, 2016
North Carolina
1 review
1 helpful vote
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I paid for gold about 96 hours ago and still haven't received anything. They ignore my emails, the phone number on the website isn't in service, and it looks like they're just going to take my money and run. How can they get away with just taking people's money without providing a service?

Date of experience: June 14, 2016
GB
1 review
1 helpful vote
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I paid for a virtual item that was in stock according to the website and it has been over a day now and they have not sent me my item after claiming on livechat it only takes between 2-5 hours for delivery. The first time I contacted them they said the payment system on their website is down for maintenance.- Which is false as I paid through paypal. I gave them a chance and still I have not received the item I paid for. I contacted them again just an hour ago and they now claim that a) My payment was not accepted. (Which I know for a fact is nonsense as I have the receipt via paypal). And b) That "Paypal is down for maintenance." Which I find really hard to believe. I asked for a refund from them and were un-co-operative and claim to "keep trying" or "please come back later". My patience has worn out and I have opened the dispute with Paypal - especially after reading these reviews. This is the first time I have EVER had this issue with these types of websites and I think from now on I will use the more expensive ones. I will not be using that site again. Do not trust them.

Date of experience: May 13, 2016
Wisconsin
1 review
9 helpful votes
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Got gold one weekend, decent transaction. It wasn't stupid fast both times; one was fast and the other fairly slow (over 4 hours). However, one week after that, the CC info had been sold and there was an all-night transaction on the card for an AC unit out of France for $2100+. Coincidence? Not quite. It's a theft ring...

Date of experience: May 10, 2016
California
2 reviews
3 helpful votes
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Stupid fast delivery
March 17, 2016

I inquired concerning stocks before ordering some gil for FFXIV and they assured me they had what I required in stock. I proceeded with the order with 'Tino E' staying in support chat all through the entire checkout process and he even stayed in chat with me until delivery was actually made in-game.

All in all, from the moment I clicked 'Checkout' until I received the money in-game was about 10 minutes.

I will absolutely order from IGXE again. I'm still waiting well over 48 hours for an order from EpicToon.

Don't screw with others, IGXE's been around a good long while and they'll treat you right. Couldn't be happier, thanks guys.

Date of experience: March 17, 2016
Texas
1 review
5 helpful votes
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Fraud
March 10, 2016

Paid through Paypal, this site does sent bought item, they claim "for your protection" then ask me to upload my photo, ID, credit card, Paypal information etc. I refused. They stall and did not refund. I had to claim through Paypal.

Date of experience: March 10, 2016

About the business

Buy WoW gold online, Cheap WoW gold for sale for WoW gamers. You can get better and cheaper WoW gold and WoW items in 5 hours, 7*24 online support, Up to 10% Compensation for Delayed Order.


igxe.com
Founded in 2004
London, LONDON, United Kingdom