I order items on their site, someone calls and asks for my personal info, address name, phone number, for "verification" of course (lol, right). I asked how long for delivery. She said NO more then 6 hours max. Here it is 16 hours later, i contacted them via their site's 24/7 customer service... no help, made excuses, game is new she said. No its 4 years old, no stock available, they are filling it now, 3 to 6 more hours needed... no refunds can be given, if so its 3 to 5 business days at a minimum. I paid though pay pal, ill let them handle these idiots